Hotel Downtown in Sofia
✅ Spacious rooms with comfortable beds and soundproofing noted by multiple guests ✅ Friendly and helpful staff, with management responsive to complaints about breakfast ✅ Good location near cultural sites and public transport ✅ Amenities include a well-equipped fitness center, sauna, and massage services ✅ Complimentary parking and free Wi-Fi available ❌ Several guests criticize the breakfast quality, describing it as limited, stale, or poorly managed ❌ Rooms and bathrooms require renovation; reports of stains, mold, and outdated fixtures ❌ Wi-Fi connection is often slow and unstable ❌ Room service issues include lack of slippers on arrival and slow housekeeping ❌ Some guests mention uncomfortable air conditioning and heating systems
Rooms and prices
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Description
Hotel Downtown in Sofia is a four-star property built in 1999 and renovated in 2012, offering 62 spacious rooms across a single 9-floor building. It combines classic style with practical amenities such as free Wi-Fi, soundproof rooms, and air conditioning. The hotel’s facilities include a conference hall for 60 people, a restaurant, a wine cellar, a lobby bar, and services like a barber shop, laundry, and currency exchange. Guests can also enjoy wellness options like a fitness center, sauna, and massage services. Designed for both business and leisure travelers, Hotel Downtown aims to provide a comfortable stay in the city center, despite mixed guest feedback on room condition and breakfast quality.
Location
Located at 27 Vassil Levski Blvd, Hotel Downtown sits in central Sofia, approximately 7 km from Sofia Airport. The hotel is about 300 meters from the National Literary Museum, a key cultural attraction. Nearby dining options include the Manastirska Magernista restaurant and a Starbucks café, both within 300 meters. The hotel is close to a pedestrianized street filled with cafes and bars, and the metro is also easily accessible, making city exploration convenient. While the hotel is centrally positioned, some guests note a 15-minute walking distance to key city spots.
Tips
- Avoid paying for breakfast at the hotel if possible; several guests recommend nearby cafés for better options.
- Request room slippers upon arrival to avoid inconvenience.
- If you depend on strong Wi-Fi, consider asking the front desk about connection quality in your room.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 17 years old stay for BGN 40 per person per night when using an existing bed.
People 7 years old and over stay for BGN 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Public parking is possible at a location nearby (reservation is needed) and costs BGN 19.56 per day.
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Common kitchen
- Restaurant
- Restaurant (buffet style)
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Multi-language staff
- Tour assistance
- Hiking
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Sauna
- Spa
- First Aid Kit
- Pets Not Allowed
Street view
Video: Hotel Downtown, Sofia, Bulgaria
Map
Reviews
Update:
As noted above, I was not happy with the breakfast. Since I had paid in advance for breakfast, after the first day I requested a refund following my complaint. At check out, management appologized for the snafu along with the chef. I also received my full refund. Hence, I change my 3 start review to 4* and I applaude their acknowledgment that changes will take place.
Cons: Terrible room service, didn't have slipers when first entering the room and then when ordering the slippers via the phone, the hostes had me come to the reception to get them.
Horrible wi-fi. Very slow and unstable
Breakfast was one of the worst I’ve ever had — very limited choices, and the coffee machine was out of order for both days of our stay. When items ran out, like the eggs, they only started cooking more after that, so we had to wait 30 minutes for a new batch.
The staff didn’t seem to care at all.
The Manger and staf are polite, respectful .
Rooms clean .
Service wonderful. Nice breakfast ,alot of verity, fruit, vegetables, meat etc.
Center of the city, close to all areas. I was wondering When people say an necessary about this hotel.
I recommend 100% .please try this hotel.
No water in the room
Generally the should pay attention more in the cleanliness.
I asked 3 times for having a shower gel and shampoo because they were empty in my room and they ignore me and I had a cup of coffee and nobody remove the 3 days in my stay.
One more basic problem that needs to be improved is the breakfast.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Downtown
What types of rooms does Hotel Downtown offer?
The hotel offers Room, Single room, Double room, Deluxe Double room, Deluxe Junior Suite, and Tower Suite.
Is breakfast included and how is it rated by guests?
Breakfast is offered at the hotel but received mixed reviews. Some guests found it limited and not fresh, while others appreciated the variety and quality.
Does Hotel Downtown provide parking facilities?
Yes, the hotel offers free parking, although it is located 300 meters from the hotel and requires leaving car keys for potential vehicle movement.
Are there wellness facilities available at the hotel?
Yes, guests have access to a fitness center, sauna, and massage services on the premises.
How far is Hotel Downtown from Sofia Airport?
The hotel is approximately 7 kilometers from Sofia Airport (SOF).














































































