Hotel Downtown in Sofia
✅ Spacious rooms with comfortable beds and soundproofing noted by multiple guests ✅ Friendly and helpful staff, with management responsive to complaints about breakfast ✅ Good location near cultural sites and public transport ✅ Amenities include a well-equipped fitness center, sauna, and massage services ✅ Complimentary parking and free Wi-Fi available ❌ Several guests criticize the breakfast quality, describing it as limited, stale, or poorly managed ❌ Rooms and bathrooms require renovation; reports of stains, mold, and outdated fixtures ❌ Wi-Fi connection is often slow and unstable ❌ Room service issues include lack of slippers on arrival and slow housekeeping ❌ Some guests mention uncomfortable air conditioning and heating systems
Rooms and prices
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Description
Hotel Downtown in Sofia is a four-star property built in 1999 and renovated in 2012, offering 62 spacious rooms across a single 9-floor building. It combines classic style with practical amenities such as free Wi-Fi, soundproof rooms, and air conditioning. The hotel’s facilities include a conference hall for 60 people, a restaurant, a wine cellar, a lobby bar, and services like a barber shop, laundry, and currency exchange. Guests can also enjoy wellness options like a fitness center, sauna, and massage services. Designed for both business and leisure travelers, Hotel Downtown aims to provide a comfortable stay in the city center, despite mixed guest feedback on room condition and breakfast quality.
Location
Located at 27 Vassil Levski Blvd, Hotel Downtown sits in central Sofia, approximately 7 km from Sofia Airport. The hotel is about 300 meters from the National Literary Museum, a key cultural attraction. Nearby dining options include the Manastirska Magernista restaurant and a Starbucks café, both within 300 meters. The hotel is close to a pedestrianized street filled with cafes and bars, and the metro is also easily accessible, making city exploration convenient. While the hotel is centrally positioned, some guests note a 15-minute walking distance to key city spots.
Tips
- Avoid paying for breakfast at the hotel if possible; several guests recommend nearby cafés for better options.
- Request room slippers upon arrival to avoid inconvenience.
- If you depend on strong Wi-Fi, consider asking the front desk about connection quality in your room.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Continental [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Common kitchen
- Restaurant
- Restaurant (buffet style)
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Multi-language staff
- Tour assistance
- Hiking
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Sauna
- Spa
- First Aid Kit
- Pets Not Allowed
Street view
Video: Hotel Downtown, Sofia, Bulgaria
Map
Reviews
The staff were friendly and they weere supportive.
The breakfast was good and fairly varied, offering suitable options for different tastes. The staff were friendly and helpful, always willing to assist with a smile, which added a pleasant touch to the stay.
The hotel is a bit old in terms of furniture and decor, but still offers an acceptable level of cleanliness and service. Considering its reasonable prices and central location, it is a good choice for travelers looking for a budget-friendly yet comfortable stay in Sofia
Update:
As noted above, I was not happy with the breakfast. Since I had paid in advance for breakfast, after the first day I requested a refund following my complaint. At check out, management appologized for the snafu along with the chef. I also received my full refund. Hence, I change my 3 start review to 4* and I applaude their acknowledgment that changes will take place.
Cons: Terrible room service, didn't have slipers when first entering the room and then when ordering the slippers via the phone, the hostes had me come to the reception to get them.
Horrible wi-fi. Very slow and unstable
Breakfast was one of the worst I’ve ever had — very limited choices, and the coffee machine was out of order for both days of our stay. When items ran out, like the eggs, they only started cooking more after that, so we had to wait 30 minutes for a new batch.
The staff didn’t seem to care at all.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Downtown
What types of rooms does Hotel Downtown offer?
The hotel offers Room, Single room, Double room, Deluxe Double room, Deluxe Junior Suite, and Tower Suite.
Is breakfast included and how is it rated by guests?
Breakfast is offered at the hotel but received mixed reviews. Some guests found it limited and not fresh, while others appreciated the variety and quality.
Does Hotel Downtown provide parking facilities?
Yes, the hotel offers free parking, although it is located 300 meters from the hotel and requires leaving car keys for potential vehicle movement.
Are there wellness facilities available at the hotel?
Yes, guests have access to a fitness center, sauna, and massage services on the premises.
How far is Hotel Downtown from Sofia Airport?
The hotel is approximately 7 kilometers from Sofia Airport (SOF).



















































