Regent Shanghai on The Bund in Shanghai

An absolutely incredible stay at the Regent on the Bund. The location is simply unbeatable—waking up to that direct view over the Bund and Pudong skyline is something truly special. The view alone feels majestic, day and night.

The design of the hotel is one of the most beautiful I’ve experienced so far. Everything is elegant, refined, and perfectly thought through to create a continuous feeling of comfort and understated luxury. Nothing feels excessive, yet everything feels premium.

The pool is lovely, perfect for a relaxing moment, and the breakfast is outstanding with great quality and variety.

Service was absolutely impeccable from start to finish—attentive, warm, and seamless.

My only regret is not staying longer. I would come back without hesitation.

Beautiful hotel, excellent location, and outstanding service. A special thank you to Kelsey for her warm hospitality and kindness. She made our stay truly memorable.

Highly recommend and would love to return! ❤️

We stayed at the Regent Shanghai on the Bund Hotel from April 30 to May 1, 2026. We made the reservation through the official website. Since it was our wedding anniversary and our child’s first time staying at a hotel in China, we were a bit worried. However, they offered quick and effective communication. In particular, manager Jane Song promptly addressed our requests even before our arrival, prepared a surprise anniversary event, and soothed our nervous child by giving him a small stuffed dull during check-in. The next morning at breakfast, Evan and Carrie Wang handled our child’s dietary needs with great care. We remember their efforts.

The view was also great, and it’s a wonderful place for jogging. I had forgotten to bring sunscreen, so I was impressed to find sunscreen spray available in the lobby. Breakfast offers both a buffet and ordering options, and the Western dishes are of a very high standard. For the ordering menu, I recommend the pasta topped with crab meat.

The hotel is beautifully situated along the river, offering stunning views of Shanghai’s most iconic landmarks the Oriental Pearl Tower and The Bund. The design reflects modern luxury, with high-quality materials and well-appointed amenities throughout.

Service-wise, I couldn’t help but compare it with other Regent properties. While there was absolutely nothing wrong with the service, it didn’t quite deliver the same sense of warmth or that “above and beyond” feeling I’ve experienced elsewhere.

The Conde Restaurant & Bar on the 5th floor is a fantastic spot for drinks, boasting spectacular views over Shanghai especially in the evening when the skyline lights up.

Booked two rooms for two nights with my family at the end of November. The pictures show the Waibaidu Bridge view room.

The decor is luxurious, and all the furniture is from European designer brands. Not only does the baby bathtub come with temperature monitoring, but even the baby chairs in the breakfast restaurant are luxurious and comfortable! 😄

The service is truly exceptional. From check-in to the breakfast staff and cleaning ladies, everyone was friendly and willing to help. The concierge even helped us bring takeout to our room. A big thank you to Archer for patiently bringing us things multiple times, and the other concierges were also wonderful.

Here are three tips for those considering booking this hotel:
1. The Waibaidu Bridge view room truly only looks at Waibaidu Bridge; you can't see the Bund skyline. The Bund view rooms, however, have a balcony and offer views of the Bund.
2. In both of the above room types, the bathroom and bedroom are not completely separated. There is a spatial division, with glass doors for the shower and toilet, but no door for the bathroom itself. If your companion needs to use the restroom while you're sleeping, you might be woken up…
3. Although baby bathtubs and high chairs are provided, the hotel itself cannot be considered entirely baby-friendly:
- The decor mainly features stone and metal, which can make parents with young children (ours is under two) a bit nervous.
- While the room provides a baby bathtub, a small stool cannot be provided, making it difficult to bathe the baby. We managed to get a step stool for the baby on the second night, which solved the problem.
- The breakfast restaurant has high-quality baby chairs and toddler cutlery, but there are no baby-friendly changing tables, surfaces, or spaces on the same floor for diaper changes. We had to take our baby back to the room mid-meal to change and then return downstairs to continue eating, which was quite inconvenient.

The room was very quiet and the ambiance was fantastic, though I couldn't get an upgrade. The smoking area near the entrance was very convenient. The facilities are top-notch. The hallway was a bit dim, but it really added to the atmosphere. Highly recommended, especially popular with foreign guests.

The views are unbeatable! Joy's service was also excellent; the whole check-in process was responsive and communication was smooth. Thumbs up to all the staff! The breakfast had a wide variety of options and attentive service, and the restaurant terrace offered expansive views – very enjoyable! The room was a bit compact, and the soundproofing wasn't great (but I'm also a light sleeper). Minor issues aside, it's highly recommended!

Absolutely a perfect experience! We specifically chose the Grand Hyatt Hong Kong to celebrate our child's birthday, and the outcome far exceeded our expectations, leaving our whole family with beautiful and unforgettable memories. Kelsey provided warm and thoughtful service, the guest relations team decorated the room with great care, and the breakfast was delicious and abundant. In short, many thanks to the Grand Hyatt team for creating this perfect experience for us.

Honestly, the service and hygiene were decent, but the room comfort was poor and the value for money was really low. We booked two Bund view rooms, and both were a bit small; you had to go to the corner of the balcony just to barely see the 'three-piece suit' (Oriental Pearl Tower, Jin Mao Tower, Shanghai World Financial Center). One of the rooms had an awkward, crooked layout, and a single sink... plus the bathtub was in the living room, and you had to walk through the shower to get to it... I was truly baffled. It was stifling hot at night, and the duvet wasn't breathable either. I guess I can only blame myself for not choosing the hotel wisely regarding the硬件(hardware/facilities), but the breakfast was absolutely terrible! I have to complain about it! It definitely didn't justify the room rate; not only was the variety limited, but the quality was also very poor! I took two bites and couldn't eat anymore. It was arguably the worst breakfast I've ever had at a hotel!!