Hotels in Dominican

The service is incredible. The people working at the hotel are all friendly and eager to serve. We enjoyed the chocolate that Marta Dino made for us every night, as well as Orquidea's attention to detail when cleaning our room.

We just returned from an incredible week at Dreams La Romana Resort & Spa in the Dominican Republic, and we’re already talking about going back! We travelled from Canada and stayed in the Preferred Club — it was absolutely worth it. The entire resort is spotless and beautifully maintained. You can tell they take pride in keeping everything looking perfect. The staff were amazing — so friendly, welcoming...

The resort exceeded my expectations. It was really very, very nice clean and relaxing. The food was excellent.

Everything about this resort was fantastic and went way beyond our expectations. Loved the food, the drinks, the staff, the view, the room… it as seven days of bliss!

Dreams La Romana was BEAUTIFUL! The pools were immaculate, the beaches were gorgeous, and the staff were absolutely incredible. There was so much to do! The water park was super fun, snorkelling was amazing, and the entertainment team — my goodness! There was always some sort of activity happening; the days had things like yoga, ping pong tournaments, a batting cage, and an inflatable obstacle course...

Absolutely stunning location for this hotel and spa. The staff is so kind, courteous and friendly. Dining choices include the buffet and several restaurants. Three of the dinner restaurants are for adults only. The buffet food was excellent and a great variety. The theme nights were fun such as the Mexican theme night. I enjoy fish and seafood and there was so much variety of both. The restaurants...

Absolutely amazing high recommend it had everything you needed right on the resort without a doubt I will be returning back

Had some issues with the room that have definitely been issues for more than just our stay, whether the were brought up before and ignored or just over looked, these issues should definitely be resolved asap. Other than that, most staff were very friendly, as a woman i noticed I was treated poorly by some women staff while my husband had no issues at all. But with all that said, beautiful resort that...

Catalonia Bavaro Beach, Golf & Casino Resort – Punta Cana Overall Rating: 4.5/5 Service: 5/5 Food: 4.1/5 Review: I've visited several resorts in Punta Cana, but this was my first time at Catalonia Bavaro—and it truly impressed me. The resort is lush and green, making you feel like you're tucked away in a tropical forest. It's clean, peaceful, and completely walkable—no need to wait for shuttles....

The service leaves much to be desired; the staff are not very welcoming. I had problems with the room – it smelled of mold and had dampness. But they quickly moved us to a better room.

Our second time staying here and definitely won't be the last! Everyone is so friendly, we would pass staff just walking along and be greeted with "Hola" and a smile. I had the misfortune of breaking my ankle on our first evening here and the staff couldn't have been any more helpful. The on-site doctor arranged for me to visit a clinic and filled in all the paperwork,so when we got to the clinic...

The resort itself is beautiful — the beach is clean, the bars are enjoyable, and there are fun extras like the little arcade, shopping center, and casino. The property has a lot of potential, and the location is very good. Unfortunately, my overall experience was mixed. We were placed right next to a construction site, which meant early morning wake-ups to the sound of drilling. That definitely affected...

We had a great stay at Grand Palladium Select Bávaro in Punta Cana. The resort is beautiful, the beach is amazing, and there’s lots to do. The service was excellent throughout our stay. One staff member in particular, Luisito, really stood out. He was always friendly, helpful, and made sure everything went smoothly for us calling us his Canadian family. He helped arrange transportation and was always...

We had a wonderful stay and were very happy with the entire hotel complex. Everything was beautiful and well maintained, and we truly felt comfortable throughout our stay. A very special thank you goes to Jose Luis Rodrigue, who took care of our room. He was incredibly kind and attentive. He always made sure our room was perfectly clean and tidy, and he did his work absolutely spotless every single...

I had an excellent experience with Jose from Customer Service. He was extremely friendly, courteous, and genuinely helpful throughout our interaction. He went above and beyond to assist us — not only answering our questions, but also recommending wonderful spots to eat. Jose’s positive attitude and warm personality made us feel very welcome and well taken care of. Customer service truly deserves a...

We arrived late in evening, staff is limited but we were able to get our room quickly. At the start, we received room on first floor and was very nice, renovated and clean but a few cockroach in our room. We were able to switch room and get another one on the second floor. The guest service Victor and Lisbeth were amazing, they worked with us and our other friends to get us a new room. The other party...

We’ve just returned from a week-long family holiday at the Grand Palladium Punta Cana Hotel, Resort & Spa, and honestly, we had a fantastic time.i didn’t want to leave! The food was great, and I genuinely don’t understand some of the reviews saying otherwise. The lunch options were especially amazing—rice and peas, stew chicken, barbecue chicken… all well seasoned, full of flavour, and tasted like...

We arrived at 12:45 pm and couldn’t check in early because housekeeping was still cleaning the room. They handed us bracelets for the buffet and told us to wait. We returned to the lobby at 3 pm, but the room wasn’t ready until 3:30. The bellboy escorted us, only to find staff still dealing with an “issue” and they promised we’d be let in soon. After a 15‑minute wait we were told we’d be moved to a...

Really enjoyed our stay with the Marien. The staff is very helpful and friendly. The buffet had many great choices which changed daily. The room was kept clean daily. The beach is fabulous with plenty of lounges and day-beds for VIP. The beach bar was very handy too. Beware the locals on the beach who constantly try to take you too their market. They are friendly and will back off, but there are many...

I stayed 1 months in all-inclusive Hotel Marien from Puerto Plata and I find it as underrated by previous tourists even the average was 3.9 by 4 stars. Fast check-in, very clean room end environement, hot water at all time, air conditionig working perfectly, vera really large and clean pool and nice beach, three bars well supplyed, good food at the buffet and a la cart restaurant served by friendly...

We stayed here for 7 days for our honeymoon. The location is amazing - being only 20 minutes from the airport. The location was beautiful. We received amazing service, especially from Roberto, the drinks were nice and strong. The shows every night were also great. Our housekeeper Grisselda was also fabulous. Our room was impeccable every afternoon when we returned. The food is nothing fancy, but as...

Spent the week here! The staff were all kind and helpful. The rooms were clean and had the basic necessities. The food is very very slim, I lived off of potato’s, rice and fruit for the week. Even at the restaurants it was nothing fancy, but also remember we’re in the Caribbean! The pool was nice but the beach was very disappointing. There was garbage and seaweed everywhere. Overall it was not a bad...

Overall it was great, but at some point the AC in my room did break. Asides from the the service from everyone was impeccable our roomkeeper Maritza was phenomenal and very attentive to us!! Gracias Maritza! Do not buy your souvenirs at the hotel i bought 6 bracelets that totaled to 2500 DOP which is equivalent to around 40 bucks. not worth it go into the city for souvenirs

Place has a very amazing view between beach and mountains, mattresses are a little to hard, all the employees were very nice and helpful, pool is big and well maintained, my boyfriend only had an issue with a cleaning lady that she wouldn’t let him go in the bathroom without a towel just because he was wet. Best days to go are on weekdays, once Friday arrives is like a circus. But our overall experience...

The resort was wonderful... the staff was excellent - curteous and attentive to our needs. The room was beautiful and always kept clean. The food was great... lots of delicious options and flexible to my famiy's dietary restrictions. Overall, the resort was wonderful... a lot of activities available for our kids.

I just had the most incredible vacation in the Dominican Republic and I genuinely cannot say enough good things. The property was absolutely beautiful — pristine, thoughtfully maintained, and spotless everywhere you looked. You can tell there’s real care put into every detail. The grounds, the rooms, the beach… everything was stunning and so clean. The food was some of the best I’ve ever had on vacation...

The staff was amazing! The property was beautiful! The food was the only reason I can’t give it 5 stars.

The room was a preferred swim out it was clean and private adult only building. Perfect for couples. The food was good, staff was attentive and the grounds were well kept. I would definitely go back!

My Room Amazing! Super Clean! Thank you Jenny. Staff was Super Attentive! Very Talented Entertainment Staff! BUT The Highlight of my trip is COCO CAFE! Best coffee shop ever....

My stay at the Dream Flora resort was amazing. From the time we arrived the staff were attentive and very pleasant. The rooms were cleaned on a daily basis. The food was the best I have ever had at a resort in the Dominican Republic. I will be returning.

Staff were very friendly. Pool and beach are beautiful, and rooms are clean. Only negative is it’s very hard and almost impossible to get restaurant reservations. So we had to stick with the main dining hall food for majority of the trip which wasn’t the greatest/hit or miss. But overall a great time!

Clean pool. The property needs to update room maintenance and they need better buffet food options

The hotel is more on the older side however they do a good job to maintain the the grounds clean and offer great amenities like towels, entertainment and food. The restrooms need a little more attention. The value came in the price.

Good stay if on a budget & want to get away, service was friendly, sometimes a bit slow; room was clean upon arrival but during our stay it could have been better stocked in the bathroom, grounds, pool, and beach all very clean; bar staff below La Mexicana were Espectacular( Manuela & José (?); he’s been there 10years!) Main buffet was good- you must make a dinner reservation for all other restaurants...

Rooms need to be updated and there were a few minor maintenance issues. swim up bar wait staff was not friendly and ignored alot of people when they came up for a drink.. The grounds, beach, and pools were well maintained and beautiful. Food was good and alot of variety at the buffet.

How helpful all staff members were to me. I felt like a queen! Especially the customer service staff member Farode, my butler Carlos and the beautiful bar staff at the bar right there at the customer service center. All of the pools were awesome. They need to lend out Different kinds of floats or let visitors know before they get there that they have to bring their own. The activity director needs...

Majestic Mirage is our happy place! We just stayed for our 4th trip with our 5th trip already booked! We had a few people who stood out to us on this vacation. Mayquel was our butler and he was so kind, very attentive, was there for us anytime we needed him and made sure to find us every day to not only check in on us but to actually talk with us. He even checked to make sure we got home safely. I...

We were looking to get away for some sun and relaxation. We started looking at different areas and some friends have visited Punta Cana in the past and just recently. This would be our first time in Punta Cana and all inclusive. So, the research began. Looking for something all inclusive and adults only. After looking at different resorts, reviews and even YouTube videos. Majestic Mirage stood out...

We travel a lot, but I’ve never had the feeling that I truly wanted to return somewhere — until now. This hotel is amazing! The food is of great quality, the service is excellent, and the staff are so warm and kind. You can really feel the positive atmosphere everywhere. A special thanks to the entertainment team — especially Pedro, Chocolate, and José — who make every day a real celebration. They...

Our stay at Majestic Mirage was absolutely amazing! From the moment we arrived, everyone made us feel so welcome and cared for. Pedro is the best!! He brings so much energy and fun, and made sure our girls joined in every event — he’s their bestie! Along with Chocolate, another super entertainer, they made every day full of laughter and joy. Edith Veronica, our wonderful butler, took care of everything...

My first time in the Dominican Republic and I can’t wait to be back! My partner and I came here to celebrate our anniversary and it was so amazing. The resort was clean, everyone was so kind and greeted us in EVERY passing, and the food was so good (with so many choices - we made it a point to try all the restaurants). I loooved the spa services - my partner and I did a couples beach-side massage...

Excellent, the personalized attention from our butler at all times was extraordinary...

I recently stayed at Secrets Royal Beach as a solo traveler, and while I was a little nervous at first, the staff immediately made me feel at ease. Everyone was so warm and welcoming that I never once felt out of place traveling alone. The restaurants were good – I especially enjoyed Bordeaux for its elegant dining experience and Himitsu, which had a great show from the Chef’s cooking in front of...

My experience at Secrets Royal Beach Punta Cana was excellent from start to finish. The resort felt like paradise—beautiful pools, a stunning beach, and spacious suites with every comfort. I loved the variety of activities during the day, from water aerobics to dance lessons, and the nights were full of energy with live shows and themed parties. The dining was delicious, the drinks always flowing,...

Overall, I’d give this place 4.5 stars, if I could. From the moment you arrive you are greeted by wonderful staff. We did the preferred route so we were sent to the preferred lounge where we met our butler. From there we were given a tour of the resort, which is up kept very well. The rooms are very nice and spacious. Overall the food is pretty great. The buffet is a really nice touch and has a massive...

My bestfriend and I traveled to this resort for our first vacation to Punta Cana and overall 10/10 experience. Our room was beautiful, nice and clean & everything worked properly, zero problems or complaints. The resort itself was truly gorgeous. When we arrived our bell boy (don’t remember his name) was very attentive and nice. Walked us to our room & delivered our luggage with zero problems! Hotel...

I like that it wasn’t a very large resort. I reserved tropical view and got a wooded area view. That was falsely advertised. Also, rooms needs to be upgraded really bad!!!! Need more staff around pool area for service. They don’t take food orders at pool but there’s a food set up with a line with basic hamburger, hotdogs and ribs. High note:Staff was very friendly! Return? Maybe not!

It one of the most beautiful resorts I've stay in. Would definitely recommend.

We stayed for 8 days and on day 3 finally got to use the swim out we paid for and day 8 finally got hot shower! Pool wasn’t filled water was stagnant shower water cool. I tried the spa it was very disappointing they talked me into the longest facial and massage to say I would get the Hydro water treatment but they told me no in my scheduled day and to come back another for it they overbooked. We paid...

3 stars for what felt like a 3 star hotel, not a 5 star hotel. The biggest issue is that we came here for a wedding and more than half the wedding group came down violently sick from what was most likely food poisoning. There were multiple other issues that made it feel like it wasn’t a 5 star stay. The room we stayed in had several problems like a leaky sink and broken locks, and we had to chase...

Had a wonderful time at this resort. It is in a wonderful location, just a few resorts down from a national park if you want to explore some trails, with a gorgeous beach that is surrounded by tide pools. Room was nice and was cleaned daily with the mini bar consistently restocked. 95% of the staff were absolutely lovely and service was excellent for the most part. Best bar is by far the lobby bar...

Went on a family vacation for 8 adults and 2 kids! Overall the best all inclusive we have been to! Staff is so friendly and kind! The beach is incredible! We spent most of our time there because the water is so beautiful! Luckily at this time of year no seaweed! Food has been better than all of our other places we have been (Cuba and Mexico)! We loved Coco Cafe for their espressoo and Lattes! Loved...

We stayed here in the Preferred Club. Ada was very helpful for us to find activities indoor when it was raining, and outdoors when there was a pocket of sunlight between rainy moments. Thank you for such excellent service.

Clean room, amenities sufficient, food excellent, staff extremely available and helpful. I do have a comment however about a potential safety hazard with a walkway connecting the "Preferred Bldg" to the Main bldg. There are two steps which need to be marked and lighted because if you are not looking down, you will trip. One step approaches the stairway and the other is a step that shows up after...

Awesome experience here, smaller resort compared to others but it dosent feel small. Great beach location and excellent staff. The only downside was room service food was not good and not enough breakfast options, just one buffet and we felt the food there was always cold. All other restaurants for lunch & dinner were awesome. Great drinks!! We stayed in the Tierra suite and it was amazing, private...

This is a direct review from my grandfather, Edward Cox: “My family and I have been visiting Punta Cana for about twenty years. Over the years, we’ve stayed at resorts like Sunscape and Dreams, with our last visit to Dreams being around 2018–2019. After COVID, we finally returned to celebrate my birthday and decided to stay at Live Aqua and it was a wonderful experience. The resort is beautiful and...

We stayed in the Viento Suite Ocean View it was expensive but worth it. We had the second floor and rooftop looking out over the beach to the ocean it was beautiful and the sound of the waves was mesmerizing. The room was good size and the bed was very comfortable and a fully stocked bar and fridge. The cleaning service came twice a day once in the morning then mid afternoon they did a great job. Our...

We had a wonderful stay at Live Aqua Punta Cana. The property is beautiful, well maintained, and the service truly stands out. The beach was excellent, with comfortable loungers, plenty of space, and very little seaweed. A sincere thank you to Yohangel for taking such great care of us at Liberi and Miraflores, along with Yuleisy, Angela, and Daniela for their consistently warm service. Our butler...

Absolutely beautiful resort. The staff was exceptional, so inviting and friendly and made every day so enjoyable. My husband and I especially enjoyed the breakfast buffet every morning with the wonderful Greilyn, Dario,Keiri, and of course Jakelin ready to serve and with smiling faces everytime! Also we can’t forget about Joel who was so accommodating every step of the way! The rooms were so nice and...

Many friends warned me that the Dominican Republic could be a hit or miss, but we were so lucky to choose this hotel – our entire trip went incredibly smoothly. The facilities are new, and security is top-notch. The hotel staff are generally very friendly, and we constantly saw people cleaning the beach. Hot towels were always available by the pool, no matter the time. Room service was available ...

This is our second year in a row visiting and I think we’ll be back next year. Kids love it and the second year was even better, we easily acclimated and jumped right in with an excursion in buggies, second day there. For the kids, the Entertainment team takes it to the next level. Not only does the entertainment team work their butts off on stage, but they run around running activities throughout...

Friendly staff Clean resort Excellent beach Great pools Good Food Ease of travels in general No huge crowds

My family and I go to the islands every winter for many years now we are not hard to please, but I think it is important to give an honest review because people really look forward to these trips and they should know what the place is really like. First the good, The grounds are stunning. Everything is very clean. The pools are great and pretty good poolside service. The employees try very hard. Anything...

The Dreams Macao was great! The food was delicious, the staff was kind and helpful, the resort was clean and the grounds were well maintained!!

Cleanliness, the BEACH, food was also great! Unfortunately my husband lost his phone on the trip. But overall a memorable and wonderful vacation with the family.

Very well managed, staff super friendly and attentive. Only complaint too many movies in the kids club if don't want your littles on screen time.

The roome and the staff here are fine. Nothing relate to complain about there. The beach however he’s not very nice and the preferred club section is nothing more than a small roped off area with crummy loungers, and only three cabanas. All of the furniture down there needs to be replaced. The real big negative at this resort is that the food at every single restaurant is just awful. I’ve never been...

The room, just a king with ocean view was so comfortable. Very very clean! Comfy bed, great balcony, The bathroom was GREAT! Jacuzzi tub separate toilet. Doors open up the bathroom to the main room and it’s open and airy or you can keep it private and cozy. Very very clean

Room was clean. Property nicely maintained. Breakfast buffet was good. Lunch and dinner was OK. 24 hour cafe was very nice. Room service was good. Staff was extremely friendly and helpful.

I reported a guest stalking us and being rude to my 2 daughters and myself. I text the concierge, talked to the front desk and they did not even respond or talk to me. When we left we were told they provided transportation, we had to pay the driver because he said that was not something the resort does. I felt very mislead and upset by the management. I feel a phone call or email is due.

Breakfast was excellent, dinner restaurant for everyone choice and good quality The service staff friendly and eager to help

Pros: The room was very nice. We had a ocean front corner room which was amazing. The pools were great. Service and staff were pleasant & very good. They were always willing to help with a smile. Cons: The beach was nonexistent. I called ahead to find out was there a good and swimmable beach they told me absolutely yes. Cap Cana beach is terrible. The food was disappointing, not 5star...more like ...

Overall good. On the second last day they cleaned our room but no towels, toilet paper, or Kleenex. We called the front desk to get some sent. No one came…. I had to go to a public washroom and take some…

We had a great swim out room - it was amazing - pool water was nice and warm - the deck has been remodeled with new materials - just fabulous!

Very clean and family friendly. The buffet has lots of options for every pallet. Waiters for drinks and meals at the pools and the beach. Activities for adults and kids all throughout the day. Beaches were cleaned and groomed and guarded. I felt safe

The hotel layout is perfect for a family vacation, allowing for different ages to enjoy the day together. The main pool has the deeper end with a bar where adults hang out, but it’s connected to the kids pool which has the big bubble where my 6 year old wanted to jump and slide all day long. Right next to this pool is the toddler pool, with a much smaller bubble which was a hit with my 2 year old...

We had an excellent stay at this hotel for New Year’s Eve. From the moment we arrived, the staff was warm, welcoming, and incredibly attentive. The room was spotless, comfortable, and beautifully maintained, making our stay feel special and relaxing. The atmosphere during New Year’s was festive yet elegant, and the overall experience exceeded our expectations. The location was also perfect, making...

Beautiful hotel. Spacious, clean, great beach. Could improve quality of food

Yadenny from the entertainment team invited me to play volleyball and I had a lot of fun. She made my brother and me laugh a lot. Without a doubt, a good experience. Rafal Nadal Pickleball was fun too. Play at night. The bars are good too. Candina Manzanillo was a server too as well as bartender. 👍

We just returned from a 10-day stay at the Meliá Adults Only Resort in Punta Cana, and the highlight of our trip was without a doubt the incredible staff at the Elyxr Bar. From the very first day, they greeted us with warm smiles, genuine kindness, and the kind of attentive service that makes you feel truly cared for. Every member of the team was cordial, friendly, and impressively efficient. Whether...

Amazing stay with great activities! I did the coconut palm hat and bowl making and it was so much fun! Great guy who taught us and was really patient! Also beautiful end product, great as souvenire as well! Breakfast, lunch and dinner were excellent at Quimera restaurant, we ate there almost every day! Maximo Mendoza, our waiter at the restaurant was always so kind and smiling, did great service....

The bar staff ( Radalis, Ramone and William from the fresco pool bar) at this hotel were outstanding. From the moment I sat down, they were friendly, attentive, and genuinely welcoming. Drinks were made perfectly—especially the mojito, which was one of the best I’ve had. Service was quick without feeling rushed, and the team clearly takes pride in what they do. They created such a relaxed, enjoyable...

The customer service is unique those people go the extra mile for every person love the whole experience

The staff here are the reason why people love this place. The customer service is exceptional. The nicest and happiest people I’ve ever met. Mr. Wonder and Mr. Alejandro Soriano are the best bartenders and honestly such great human beings. They made me and my best friend feel so welcome. Jeffrey from the entertainment side is such a kind human being, can dance and really make the people get out of...

Had a great time. Junior reached out asking for a review near the waterpark. Taught us a bit of Spanish which I was too drunk to remember! 😁 The whole family had a great time. I have to mention how hard things were to discover. The bigger waterslides are basically hidden behind nothing points there. same for the shows. Took us a few days missing events to figure how things work here.

A very nice place and experience. I was able to take a picture at the SpongeBob house. Took my son here and he enjoyed it fully. We paid day pass for $175 per person and that is all inclusive towards food. Desserts snacks drinks everything. And the day pass is from 9 AM to 5 PM. You’ll have to leave your passport at the front desk though until you’re done with using your day pass. Thanks. It’s very...

We had an amazing trip, made even better by the friendly and incredibly helpful staff throughout the resort. Several team members truly went above and beyond and made our stay unforgettable. - Joel at the buffet grill went out of his way to make sure I had an enjoyable and delicious meal. - Ramona, our server at Aqua Nick, was always attentive and made sure we had everything we needed. - Zeleika ...

The food was generally good, but dinner at the Space Walker restaurant was not tasty. The salmon was not good.

My family had a great time. 3 boys 6 yr, 4 yr, 22 months. It was put first visit and all excellent as expected. We enjoyed the entertainment team, especially by the pool including Junior. The service was great, always polite, friendly and hustling. Helpful when we had questions. Loved the water park, especially the lazy river that we spent hours in. Don't miss the bigger water slides hidden behind...

The service was very good, the facilities are beautiful and spacious. My first recommendation is to find your way around and know where the golf carts go so you don't have to walk so much. Remember that everything has an extra service: dinner with the Teenage Mutant Ninja Turtles, breakfast in pajamas, slime, photos by a professional photographer, and a birthday cake, but all of this requires prior...

Clean rooms and clean hotel overall. Gym a bit small but did the trick. Food at dinners was good. Breakfast a little lacking. The staff was WONDERFUL! SO FIRENDLY, HELPFUL AND ATTENTIVE. Overall, we really enjoyed our stay.

Roberto our concierge was extremely helpful the room was wonderful and all the staff were polite and helpful , this was a wonderful experience

The staff was great everywhere! The steak was amazing at all the restaurants and we all (teenagers included) liked the grill by the beach. The New Year’s celebration was fun and the whole family had a good time!

We had such an amazing vacation at Dreams Royal Beach. The staff are wonderful. There are so many staff that are always happy to help. We were very spoiled by the kindness, friendliness, and willingness of the staff to help with any need. I've never been anywhere with such great staff. Another great feature of this hotel is the location. The beach is gorgeous and quiet. I've read many reviews where...

The room was very clean and nice. The food was good as well as the drinks. We enjoyed our stay it was safe and everyone was nice and helpful. Would come back again!

The preferred club is totally worth it! Our butler, Billy made our stay even more magical than it was waking up in paradise every morning! The resort is stunning and the service was excellent!

Beautiful resort nestled in a tropical garden, on a wide sandy beach. But that's already in the description. For the price, the room was nice but cramped for four people. Infested with cockroaches... both on the floor and in the furniture. When we notified the hotel in the middle of the night, they sent three guys to kill them. They killed two, but we had seen three. The third hadn't been killed. No...

It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud. There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos. Luckily enough we found the other...

We’ve just returned from a wonderful vacation – it’s been about a week since we got back, and we still think back on it with great memories. We had a really great time. The hotel staff was kind and helpful, and we were very satisfied with the service. The room could perhaps use a little update, but overall, it was absolutely fine. The food was delicious, and there was a wide selection, so everyone...

PERFECT LOCATION, LIKE THE BEACH, THE STAFF AND ROOMS. THE FOOD OPTION OK, BREASKFAST IS THE BEST OF THE FOOD OPTIONS

The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years...

Positive: I stayed at the hotel for four days. Check-in took a while, but it was within the time limit. We had a beautiful room, a bit small, but in an excellent location. The service and staff were very reliable and courteous. The entertainment was very good and well organized. The food selection was good; everything was available. There were many different nationalities in the hotel. There were plenty...

The room was great; the staff were wonderful and helpful. We appreciated the all inclusive package very much and found joy in walking on the beach

Air conditioning was superb. We had to turn it off on actions. Staff was excellent and the bar was great.

Excellent family vacation, eco-friendly location, super fantastic entertainment and attention to the team at the hotel.

The rooms were great. Lots of beach chairs. Christmas dinner was great. Foam pool party. 7 waterfalls trip. Coffee shop was great. If they could fix the mini putting and have putters instead of irons to putt with that would be great. Mexican restaurant was great

Room didnt have enough light food was good drinks were not it but it was ok staff was good

Stayed as a family of 8 with 2 people per room one room seemed very clean but one had a very strong uncomfortable molding piping smell 2 rooms only had a lamp as lighting not sure if it was set that way but pretty dim when getting ready loved the double shower heads very convenient when rushing to get ready only problem water went out to closet and wet luggage even having the small tower on floor was...

You must make reservations one day in advance for restaurants other than the buffet. Way too many people trying to sell you "adventure packages". Different country be aware laws and "norm" are different here. Do not go into town by yourself. Beaches are "owned" by resorts with 24hr security. Strolls down the beach are permitted but you will be "stopped" at each resort. Due to hurricane flooding in...

We had a great time at this Hotel. The food was fine and the place is what make this Hotel great. I think the service can get better and the only thing i didn't like was that this Hotel doesn't has a disco. You have to travel to another public disco if you want to have this experience, is very peaceful at night. That would be great to you if this is what you are looking for.

Have been here twice, loved it both times looking forward to returning again. Beautiful nature, birds , peacocks, so restful. Staff are diligent in every department. The food was outstanding, fresh fruit, especially the passion fruit, mmmmm. We also booked into the other restaurants on the grounds, simply delightful.

Staff was nice, room was small and extremely dated! Restaurants were "fair". Beach was nice. Overall I would say if you wanted a last minute deal and could get a good price...it's not disappointing. If you are looking for something a bit more than average, consider another resort.

I will start by saying that we were here in Oct.2018 so some things could have changed. Though there were one or two things we disliked, the 10 days I've spent there were honestly the best 10 days of my life, I've been in a few places around the world, but Natura Park and Punta Cana as a whole was the best vacation I ever had, I felt the true meaning of relaxing and forgetting about everything bad...

we only stayed one night at this hotel due to issues with our flight home. we had issues with our first room we got took to as it smelt funny and didn’t seem clean. However, Juan Luis on reception took us to a new room and it was beautiful. He made us feel so welcome and his customer service skills were amazing. He went the extra mile to make us feel comfortable. We really appreciated it!!! Gloria...

We had an amazing time at Excellence resort - they have various activities, amenities & events on site that you can participate in.  However, there are very limited options for vegetarian esp if you think about your protein intake, there is hardly anything. You will be eating a lot of bread & cheese & fruits, nothing healthy enough like a balanced meal. Food was all quite oily in general. I recommend...

Can't say enough positive things about Excellence El Carmen! From the incredible grounds to the beautiful rooms (we're working outlr way through all room types); from the amazing food and drinks to the absolutely unbelievablely friendly staff (shout-out to follow), Excellence El Carmen DOES NOT disappoint! It has become our home away from home and our go-to resort when looking for an escape. When we...

This was truly the best hotel experience we’ve ever had. Out of all the hotels we’ve stayed at, the customer service here was unmatched. A huge shout out to Chef Angel for making my birthday so special with an amazing dinner he prepared. It meant so much and made the celebration unforgettable. We also want to thank Rosario, who treated us with such warmth and kindness. She made us feel like we were...

I had an amazing week at Excellence El Carmen, a week that I will hardly forget. Truly. The resort is amazing and the atmosphere is just so relaxed and exclusive, especially if you're part of excellence club. I loved the food, so fresh and well cooked and the variety is so much! Pools are super well maintained and there are so many that you will find the perfect spot for you, either if you like the...

My wife and I have traveled to many countries around the world but this was our first all-inclusive resort, aside from a couple of Celebrity Cruises. The staff was incredibly friendly and helpful!! The grounds were well kept and we never felt crowded. The rooms are comfy and clean, although a few items are showing their age and could use a little refresh. The best food options/restaurants, in my...

We just flew home yesterday after staying for 8 days at excellence el Carmen in the two story rooftop terrace honeymoon suite with plunge pool. Wow. We were blown away with our room, the views, the service. We did stay in an excellence club room so we had access to the Magna restaurant and club lounge bar. Both were excellent! We enjoyed the food across almost all of the restaurants but the place we...