Le Méridien Hotel in Munchen

First, I would not recommend this hotel to travelers with young children or elderly family members. The surrounding area is highly mixed and felt unsafe during our stay. Within just three nights in Munich, we personally witnessed incidents including fighting and shop theft. This created a strong sense of insecurity for us as a family traveling with young children.

Second, the bathroom design is extremely inconsiderate and poses safety risks. The raised bathroom floor becomes very slippery after the first person showers, yet no grab bars or safety features are provided. This is unacceptable for a hotel of such a well-known brand, and it is shocking that guest safety was clearly not considered during the design stage.

Third, the housekeeping service was disappointing. Despite being out since morning, our room was not cleaned when we returned in the evening. When we requested assistance just to empty the rubbish bin, the cleaner refused, claiming our room was not within their assigned work area—even though it was on the same floor. Cleaning was only carried out after we called the housekeeping hotline, which left us very disappointed with the service standard.

Overall, the experience fell far below expectations for a branded hotel, particularly in terms of safety, design consideration, and service quality.