Hotel Zoo Berlin in Berlin
✅ Stylish and spacious rooms with comfortable beds and soundproofing, praised by multiple guests. ✅ Excellent location on Ku’damm with immediate access to subway and nearby train station. ✅ Buffet breakfast with made-to-order omelettes and a good coffee offering. ✅ Free bike rentals and fitness center add value for active travelers. ✅ Complimentary room upgrades occasionally given unannounced, enhancing guest experience. ❌ Noise complaints due to loud music from the rooftop bar and club, especially late at night, affecting sleep quality. ❌ Inconsistent and sometimes unfriendly or cold service at the front desk and reception area. ❌ Breakfast is not included in the room rate and is considered expensive (€45 per person) by some guests. ❌ Elevator availability issues with only two elevators and long waits during busy periods. ❌ Some guests report maintenance issues like broken showers not promptly fixed.
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Description
Hotel Zoo Berlin is a five-star establishment originally built in 1911 and renovated in 2006, situated on the bustling Kurfürstendamm. The hotel features a variety of room types, from Petit Double rooms to spacious Double Studio Suites, all equipped with amenities like air conditioning, soundproofing, and minibars stocked to perfection. Guests appreciate the stylish, somewhat quirky Alice in Wonderland-inspired decor in public areas and the comfort of well-maintained rooms. The hotel offers a buffet restaurant and a bar, which becomes lively on weekends, and also provides services such as free bike rentals, a fitness center, massage treatments, and facilities for disabled guests. The front desk operates 24 hours with express check-in/out, currency exchange, and concierge services. With a high rating for cleanliness and amenities, Hotel Zoo Berlin is frequently praised for its central location and luxurious atmosphere, though some guests report noise disturbances from the rooftop bar and mixed experiences with staff friendliness.
Location
Located at Kurfürstendamm 25 in Berlin's Charlottenburg-Wilmersdorf district, Hotel Zoo Berlin sits on one of the city's premier shopping streets. The subway station is directly in front of the hotel, with the Berlin Zoo train station just around the corner, making city exploration convenient. The airport, Berlin-Tegel (TXL), is approximately 6 km away. Nearby landmarks include the Kaiser Wilhelm Church and several upscale shops. For dining outside the hotel, multiple restaurants are within a 150 to 270 meter radius, including the Paris Bar rated 7/10. For outdoor leisure, Freibad Plötzensee beach lies about 4.35 km away.
Tips
- If you are a light sleeper, request a room away from the rooftop bar to avoid noise disturbances late at night.
- Consider ordering breakfast a la carte rather than the buffet to manage costs.
- Use the free bike rentals to explore the nearby Kurfürstendamm area and its surroundings.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Buffet [Mon - Fri] 07:00-10:30 Open
[Sat - Sun] 08:00-11:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, DinersClub, AmericanExpress, Visa
- Check in time: 16:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Television in lobby
- Terrace
- Express check-in
- Fire Extinguisher
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- German
- English
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Parking
- Parking nearby
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- First Aid Kit
- Babysitting and childcare
- Pets allowed (under 5 kg)
The nearest beach is located on the distance of 4350 m. It takes 65 minutes To the beach!
Street view
Video: Hotel Zoo Berlin, Berlin, Germany
Map
Reviews
Location is very central on Ku‘damm with subway station in front of the door and trainstation around the corner.
Night in the bar over the weekend is a must. Great party!
Rooms are great and comfortable!
One thing that was my biggest complaint are the staff. The front office girls are extremely rude and cold. They hardly talked or asked questions, they basically just wanted you to check-in/check-out and leave. Not once did they smile or laugh. It seemed as if they were devastated to be working here. Are they either burnt out or is the management just not training them well?
Otherwise, the product itself is great and fantastic. Hopefully they can get the service fixed.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Zoo Berlin
Are pets allowed at Hotel Zoo Berlin?
Pets are allowed on request, specifically dogs. Contact the property for details and any applicable fees.
What types of rooms are available at Hotel Zoo Berlin?
Room types include Petit Double room, Superior Double room, Deluxe Double room, Panorama Double room, Grand Deluxe Double room, Double Junior Suite, Double Suite, Ku’damm Double Suite, The Double Suite, and Double Studio Suite.
Is breakfast included in the room rate?
No, breakfast is not included and must be paid separately at the property. The hotel offers a continental buffet with made-to-order options, available at additional cost.
How close is the hotel to public transportation?
The subway station is right in front of the hotel, and the Berlin Zoo train station is just around the corner, providing easy access to public transportation.
Does the hotel have facilities for disabled guests?
Yes, the hotel offers facilities for disabled guests including accessible rooms and services.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 219 USD The best time to book is July 6, with rates starting from 216 USD