Theoni Apartments in Malia

Cheap and close to the centre, but that’s about the only good thing. When we arrived, the male staff member watched us struggle up many stairs with heavy suitcases and didn’t offer to help. The room floor hadn’t been cleaned — sand everywhere and hair in the shower from the last guests.When our toilet paper ran out, we asked for more and were told to go buy our own. The listing says “air conditioning included” but it’s actually $8 a day. We didn’t pay and spent a week uncomfortably hot. My friend asked for a clean towel and was refused. One night, a male staff member wrongly accused her of not being a guest, shouted at her, and threatened to call the police, very unsettling. Beds are rock-hard, the kitchen barely has utensils for a “self-catering” place, and the food is awful aka my tomato soup was green and tasted mouldy. Female staff are extremely patronising yet were overly friendly to the teenage boys staying there, not surprising. Only stay here if you need somewhere cheap to sleep and don’t care about cleanliness or basic hospitality because the staff clearly don’t care either.

Me and my girlfriend just finished our holiday at Theoni apartments, and all we can say about the rooms is that they are abismal, we came into to our "apartment" and found that we had no toilet seat and no remote for the AC, after asking the staff they told us that it would cost us 56 euro for the week to use the AC even thou on the booking it says this is included with the room. as for our toilet seat the staff said that it will be sorted monday, this was never sorted after asking for a second time we was practically told to suck it up and crack on. the only decent parts of this apartment/hotel is the pool to some degree, and the fridge being the only thing fully intact and working.

Don't go here! Never again!
We would have to pay extra for AC 7€/d, breakfast was basic if even, coffee wasn't fresh/good. Furthermore the bathroom window could not be closed completely and the bathroom door couldn't be closed at all. Bad/No wifi!!

The AC can be handled with an AC app if your phone has an IR blaster.