Beauty Moon in Rome

horrible experience avoided just in time to cancel the booking on booking, honestly I was wondering why there were so few reviews on online portals even if from the photos the place looks very nice, in any case they had advised me against the area, but I having seen a 'offer for a room with a whirlpool tub I sling, two days after booking I decide to call the owner by phone, unfortunately I found a rude person with provocative ways, total absence of understanding and cordiality, first of all the room that was with whirlpool in reality it was not such as according to the lady "just now it had broken down and had not had time to report the incident on booking" adding that: IN THE END WHAT CHANGES IF A BATHTUB HAS A WORKING WHIRLPOOL OR NOT? IT'S NOT A PROBLEM!!!
For her it will not be a problem but for a customer who books just wanting a hot tub I think it is very incorrect not only not to report it at the time of booking but even with an arrogant attitude,

secondly I had simply asked if there was a disinfectant for the bathroom in the structure, a request made in all the b and bs where I have been in Rome without any complaints from the owners but only friendliness and availability, otherwise I would have bought it on site, not it was ABSOLUTELY A CLAIM just a question, answer of the lady:

yes I can also give him the disinfectant but in the end what is it for? only she uses the bathroom and no one else for two days, that is, does not someone else have to enter? do you have to bring people into the room? no because here we do not want CERTAIN things and similar and explicit statements (clearly alluding to the fact that I wanted to possibly take people FOR SEX to sleep in the room or simply to pass)

ABOUT THE PAYMENT: she tells me that I have to pay only in cash because she does not have the pos and accepts maximum payments from booking which instead provided for payment in the structure so I had to adapt to the situation ..... EVERYTHING OBVIOUSLY EXPOSED WITH A TONE WITH ARROGNY AND PROVOCATORY ...
in short, I leave the conclusion to you readers, thank God I still had the free cancellation, .... experience never had before in a b and b in Rome and lately I go there often ........ just a big BAH

to those who will read the answer of this woman in obvious confusion, I can confirm and demonstrate that we have never heard from booking but only by phone and everything I have written is ABSOLUTELY TRUE! I AM AN HONEST PERSON AND I WOULD HAVE NO REASON TO CREATE A SIMILAR TREATMENT SO ONLY FOR FRAGUE, IT IS CLEAR THAT THE ONE WHO GETS THIS B AND B IS NOT AN HONEST PERSON, FIRST OF ALL START USING THE POS TO DECLARE HIS EARNINGS STATE IN PLACE OF ASKING PAYMENTS IN BLACK! FOR THE REST NOTHING TO ADD WHAT I WRITTEN THAT HAPPENED.