Trastevere Rooms in Rome

Limo/town car service was not available or provided during our stay as their website indicates as a "perk." They also list an airport shuttle for an added fee-also n/a.
Concierge services of the wife that speaks English was GREAT and helpful with maps and suggested places to visit, etc.
We desired a change in the temperature of the room, but since it was after 2pm-we had to wait until the following day when they returned-and we since we had an all day tour lined up from 7am-9pm for two days-we never got the air conditioning turned on or a fan as requested.
The rooms are noted as sound proofed, but I do not agree. These rooms are NOT for light sleepers. We even had white noise and ear plugs in. We could hear every tram that went by-brakes and all, as it slowed for the convenient stop right outside. We could hear people chatting as they waited for the tram. We could hear every motorcycle or scooter that drove by, we could also hear the restaurants downstairs when they were cleaning up late at night-moving all the chairs and tables around. The reception area with all the snacks and coffee is right outside the room door and also gets busy and noisy in the morning after 9am.
The breakfast/snack selection is available around the clock and is a nice asset. It included a cooler with cheese wedges and juices, a really nice espresso and coffee machine, a water machine that dispensed flat, sparkling or hot water, and numerous wrapped danishes, pastries and a toasted bread.