Hotel Grifo in Rome

The hotel receptionist was incredibly wonderful. If I could meet her, I'd definitely stay here again. The Colosseum was so close, it was easy to see from the street. I recommend booking early in the morning, when there aren't many people. The Trevi Fountain is also very close! However, carrying heavy suitcases from Termini Station may be a bit difficult.
We stayed in the annex. It offered a glimpse into Italian life, and I was very satisfied. The bathroom was a little rough by Japanese standards, but it wasn't a problem. Since we stayed two nights, we didn't need cleaning, but some people came in through the window (which was open even though it was closed) to ventilate the room, so be careful if you're concerned about keeping your valuables and suitcases safe.
The annex (137 Via Serpenti) does not have an elevator, so be careful if you have heavy suitcases. The hotel staff will probably help you get there, but you'll need to carry your suitcases yourself when checking out. If you forget where the annex is, see this comment.
They also called a taxi for us on the way back. The ride to Termini Station, including tip, cost 16 euros for two heavy suitcases (around 10:30 on a weekday).
Breakfast was delicious, but I don't think it's necessary, as there's a cafe between the main building and the annex (a 2-minute walk). (Beware of staff trying to sell you cookies. They're highly rated and delicious!)

Lovely people running the place, service was so friendly and helpful. Nice small hotel which seems more intimate as a result. Nearby streets a full of cafes, restaurants and bars for a great choice. Good bustling area of an evening but not too noisy.
Booked hop-on, hop-off bus through hotel and got a discount via the hotel. Breakfast was all good if a little limited.( Typical Italian/continental style)Never left hungry though.
Room was small but had everything we needed, clean and tidy with a very comfy bed.
Situated, literally round the corner from the Colloseum (5 mins walk) and generally very central for most attractions.
Will seek to book here again next time I'm in Rome.

We really enjoyed our stay at Hotel Grifo. The room was very clean and spacious and the front desk staff was extremely friendly and helpful. The location was perfect, just 5 minutes from the coliseum. There are some very good restaurants within walking distance. We were very satisfied with the breakfast as well and a taxi was arranged by the front desk staff for the day of our departure. We highly recommend this hotel.

This place was awesome! So clean and I'm all about a clean place! Staff is AWESOME- they go above and beyond expectations to make you comfortable and help with what ever you are looking for. Location is PERFECT- you can walk pretty much to everything! Can not say enough about this place, and I am picky..... even the breakfast was really good!!!!!

This is a three star hotel so please don’t go expecting 5 star luxury but you will get 5 star customer service. Rooms were clean, towels changed daily, and breakfast selection was good. The hotel’s best asset is the staff. Marley, on Reception, is a star. She was prompt in responding to emails prior to our arrival, she was knowledgable on the area, giving us loads of tips for bars and restaurants, and she was always asking how we all were. Bearing in mind this is a small hotel and we were travelling as a family of 8, she really looked after us. Unfortunately I can’t remember all the staff names but a little shout out to Allen as well who checked us in and helped us during breakfast and the young gentleman that was always at breakfast as well. The area is great so if you are happy not being in a 5 star hotel then this is a grey are for exploring city. Thank you all for looking after us.

Great find in the heart of the city close to all the attractions Colloseum is literally around the corner. Rooms are small but have everything you need for a good night's sleep. Kettle etc was provided on request even though it wasn't listed in room facilities. The Hotel staff are so helpful and friendly. Nothing too much trouble. They helped us with which hop on- hop off bus to use and we got a discount through the hotel as well. Breakfast is Basic but plentiful. (3 star hotel, so dont expect 5 star breakfast) Small dining room but we never had to wait for table or any of the food. If we plan to come to Rome again we would definitely be trying to stay here again.