8.6
Excellent
169 USD
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Hotel Embassy in Florence

🌍
Florence, Via Jacopo da Diacceto, 8, Santa Maria Novella
● Center: 1.1 km
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
342 USD
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Double room
Double room
Wireless internet, air conditioning and minibar
Beds:
392 USD
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deals
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
415 USD
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deals
Superior Triple room
3 x
Superior Triple room
Wireless internet, air conditioning and private bathroom
Beds:
482 USD
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Family room
Family room
Family room with internet, air conditioner and bathroom
Beds:
533 USD
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deals
Single room
Single room
Wireless internet, air conditioning and private bathroom
Beds:
589 USD
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deals
French Bed Double room
French Bed Double room
Wireless internet, air conditioning and private bathroom
Beds:
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deals
Triple room
3 x
Triple room
Wireless internet and private bathroom
Beds:
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Quadruple Family room
4 x
Quadruple Family room
Family room with bathroom
Beds:
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Description

Comfortable hotel a short walk from the town centre and all attractions. It offers stylish rooms and quality service.

Built: 1873

Renovated: 2008

Location: in the centre of Florence, 225 km from Rimini airport, 7 km from km from the airport of Florence, 290 km from Rome airport, 150 m from the Central railway station Santa Maria Novella 700 metres from the Basilica of Santa Maria del Fiore.

Consists of 3-storey building.

The hotel has 38 rooms.

On the hotel territory: bar, restaurant, Laundry, front Desk, conference hall, room for storage, garage, reading room

The distance to the nearest airport is 225 km.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Set menu [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs, cats
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: JSB, MasterCard, Visa, AmericanExpress, DinersClub
  • Check in time: 14:00. Check out time: 10:30.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
Internet
  • Free Wi-Fi
Languages Spoken
  • Spanish
  • English
  • Italian
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
Parking
  • Parking
  • Parking nearby
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Beauty and wellness
  • Doctor
  • First Aid Kit
Kids
  • Family/Kid Friendly
Pets
  • Pets allowed

Street view

Video: Hotel Embassy Florence Review - Should You Stay At This Hotel?

Map

Reviews

Cleanliness
Amenities
Location
Service
08.04.2026 Guest
Nothing bad to say very good
25.01.2026 Guest
Hotel was awesome
Strategic location, surrounded by so many restaurants and cafes.
Our room was spacious and clean.
Staffs were awesome, supportive and helpful.
Highlight for staff name Marama, she'was nice, really helpful and supportive, 5 stars for her.
15.12.2025 Rachel
Better off staying at a hostel

This hotel is very disappointing and has poor customer service. I asked for an iron to iron my clothes for the day and was told I could not have it until after 10:30am. Why? No idea. I explained I just needed it really quick, all the receptionist needed to do was hand it to me. He refused. I explained I was leaving for the day before 10:30am and he still said no. What kind of customer service is that? Do they only have one iron for the whole hotel? Check in was disappointing too we had an issue with the room keys not working and literally had to go to reception 3x. Not once did they get up to help, seemed super inconvenienced by us needing to get into our room. The breakfast was disappointing, nothing tastes good or fresh. The room itself didn’t even have Kleenex. Bathroom door knob came off, shower backs up and leaks all over the floor. The area this hotel is in is a bit rough and 15+ minute walk from Florence main attractions, only perk is it’s a 5 minute walk from the train station. Also they charge to hold your bags!!! Crazy. And check-out is 10:30am where other hotels are 12pm. Overall disappointing because it is a very cute hotel.
07.11.2025 Alexandros
Service does not justify the price.
The room had a smell of cigarettes. The soap dispenser was broken. The shower was broken. I mentioned this at the reception and nothing happened.
No iron in the room. Not possible to borrow one in the room. An iron was available to use next to the breakfast room, but the times are unsuitable for someone who is there on business.
Not coming back here....
Only positive point was the location.
05.11.2025 Gemini
Highly recomnended. About a 5 - 7 minute walk to S M Novella Station. We loved this hotel. We were lucky to have a big balcony with a table and chairs. Luxury! Breakfast was good and the staff were really helpful.
05.09.2025 Paige
I thought the staff was friendly. However, as we mostly only used the rooms for sleep, we had a less than favorable experience. The beds were very firm and the pillows very small with some of the pillows barely having any fluffing in them. As a pregnant woman, this was very tough on me as I need to sleep on my side. I did not sleep well or much the 3 nights we were there. The room was clean if slightly small and hard to navigate around. The hotel is right next to the main train station which is great if you are making day trips elsewhere however it does mean there are a lot more crowds to navigate when trying to walk further into Florence. This could be the right fit for someone, just not for us.
15.08.2025 Louis
Awful hotel. Staff was friendly but, when we got there, they took us to the "new" section of the hotel. It turned out to be an old building. The lift was extremely small and slow. The room was a shoe box. The bed was randomly placed in the middle of the room facing the wall. I placed my phone on the bedside table and the table collapsed. The shutters were broken and kept slamming in the wind. I could not fit in the shower.

In the end, we did not even stay the night. We got our cases and left the hotel to stay elsewhere.
09.07.2025 John
Excellent, safe location five minutes walk from the main railway station. Relatively close to city centre, 15 minutes walk . Hotel staff were friendly and courteous. Rooms were clean and quiet, breakfast was standard with a decent amount of choice . Would recommend for anyone travelling by train in Italy. I would stay there again
30.06.2025 Guest
Location of the hotel is quite a distance from the city center. A number of restaurants are within the area though. Booked four rooms, and one the rooms had faulty air conditioning. Only the fan works, without cooling. The attitude of the staff was quite poor, as they only told us there was nothing they could do.
30.06.2025 sya07072
Location of the hotel is quite a distance from the city center. A number of restaurants are within the area though. Booked four rooms, and one the rooms had faulty air conditioning. Only the fan works, without cooling. The attitude of the staff was quite poor, as they only told us there was nothing they could do.
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Cafe and Restaurants near hotel

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Frequently asked questions about Hotel Embassy

How much does it cost to stay at Hotel Embassy?

The cost of staying in Hotel Embassy depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 169 USD. Enter your dates to see the exact offer prices.

Which sights are located near Hotel Embassy?

The nearest sights are: Basilica of Santa Maria Novella (540 m), Basilica of San Lorenzo (780 m) and Santa Trinita (970 m)

Which room categories are available in the Hotel Embassy?

You can book French Bed Double room, Single room, Triple room, Family room, Quadruple Family room, Double room, Superior Triple room, Superior Double room, Deluxe Double room in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hotel Embassy?

Check-in at Hotel Embassy is possible from 14:00, check-out is until 10:30.

Are pets allowed at Hotel Embassy?

Yes, pets are welcome at Hotel Embassy, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Hotel Embassy from the nearest airport?

The nearest airport is Florence "Amerigo Vespucci" Airport, located about 22 mins from hotel by car (8.9 km) away.

What’s the cancellation policy at Hotel Embassy?

The cancellation policy at Hotel Embassy depends on your room type and booking terms.

Does Hotel Embassy offer airport transfers?

No, Hotel Embassy does not provide airport transfers for guests.

Hotel prices for: April - May 2026 calendar

The average hotel price this month is 340 USD The best time to book is April 21, with rates starting from 337 USD

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