The Excelsior, a Luxury Collection Hotel, Florence in Florence
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Description
The hotel is a stunning Renaissance Palace with cutting-edge interiors, perfectly in harmony with the unique features of the era. Offers elegant and comfortable accommodation and exceptional service to the Florentine tradition.
Location: on the banks of the river Arno in the historic Piazza Ognissanti in Florence, 900 m from Ponte Vecchio, next to the Church of Ognissanti, 500 m from the railway station of Santa Maria Novella and 10 km from Peretola airport.
Consists of one 5-storey building.
The hotel has 171 rooms.
Accommodation with Pets on request.
Check-in: from 15:00 Check-out: till 12:00
On the hotel territory: Parking fee, terrace, restaurant (diet menus on request), bar, currency exchange, Luggage storage, Laundry service/dry cleaning, meeting room, business center, Elevator, Breakfast room, Sala Caminetto
Attractions: fitness center, massage, Bicycle rental
For children: Babysitting on request, baby cot on request free of charge
Hotel opened in 1855.
The distance to the nearest airport is 10 km.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, JSB, Visa, AmericanExpress, MasterCard, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Bottled water
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Nightclub
- Parking
- Parking nearby
- Spa tub
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Massage
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Kids' TV Networks
- Pets allowed
Street view
Video: The Westin Excelsior Florence - Executive Suite
Map
Reviews
Service and all respects in the hotel is extremely professional and friendly. The lobby is beautiful and relaxing. The location is wonderful. The food is average, nothing better than that. Highly recommended Hotel.
We also want to thank Manager Petra, whose thoughtful leadership and empathy made our experience even more special, and the tall gentleman at the concierge desk, who provided excellent recommendations and gracious assistance throughout our stay.
The hotel’s location is simply the best—right in the heart of Florence, just steps away from the city’s most beautiful landmarks. The combination of outstanding service, comfort, and location made this one of the most memorable stays we’ve ever had. Highly recommended!
from the first day I emailed the hotel about making sure both my rooms were adjoining, the staff was on the ball.
even after getting my Reward upgrade they still made sure the rooms were adjoining.
We walked from the train station to the hotel and the staff saw us coming down the street with luggage, they did not walk, they ran to us to help. It was an Unbelievable welcoming and it did not stop then.... (Tip Get a cab the walk its not as easy as it looks)
The front desk staff was incredible, they even walked us to the room. The room was spotless with and endless amount of amenities including a gift of lemon biscotti...
We unfortunately only stayed one night as we are now heading to Rome. The one night stay did not make a difference. We were treated like Royalty.
Hallways are so wide
rooms are beautiful and spacious
staff is 5 star
Location is perfect
View is top notch
I want to sincerely thank Every one of the staff for making my family feel special on our first trip to Florence
Due to my platinum status, I was upgraded to an Arno view room, and I must say everything about it was stunning. The room, the view and the little touches that the team has put into making our stay memorable.
Location wise it's perfect, since it's located in the middle of town. You can easily take a stroll around Florence, and there were lots of restaurants nearby. We had a few drinks at the bar and the service team were very friendly and efficient.
Breakfast was good as well, they had a small section of Asian food, which is quite rare in Europe.
All in all, it's a worth it place to stay if you could afford it. One of the better hotels in Florence.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The Excelsior, a Luxury Collection Hotel, Florence
How much does it cost to stay at The Excelsior, a Luxury Collection Hotel, Florence?
The cost of staying in The Excelsior, a Luxury Collection Hotel, Florence depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 683 USD. Enter your dates to see the exact offer prices.
Which sights are located near The Excelsior, a Luxury Collection Hotel, Florence?
The nearest sights are: Basilica of Santa Maria Novella (390 m), Santa Trinita (430 m) and Basilica of San Lorenzo (710 m)
Which room categories are available in the The Excelsior, a Luxury Collection Hotel, Florence?
You can book Deluxe Double Guest room, Deluxe Arno River view Double Guest room, Premium Double Guest room, Premium Arno River view Double Guest room, Penthouse Double Guest room, Arno River view Double Junior Suite, Classic Double Junior Suite, Panoramic Double Junior Suite, Belvedere Arno River view Double Suite, Presidential Arno River view Double Suite, Grand Deluxe Arno River view Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The Excelsior, a Luxury Collection Hotel, Florence?
Check-in at The Excelsior, a Luxury Collection Hotel, Florence is possible from 15:00, check-out is until 12:00.
Does The Excelsior, a Luxury Collection Hotel, Florence have a pool?
No, The Excelsior, a Luxury Collection Hotel, Florence does not have a pool for guests.
Are pets allowed at The Excelsior, a Luxury Collection Hotel, Florence?
Yes, pets are welcome at The Excelsior, a Luxury Collection Hotel, Florence, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to The Excelsior, a Luxury Collection Hotel, Florence from the nearest airport?
The nearest airport is Florence "Amerigo Vespucci" Airport, located about 21 mins from hotel by car (7.2 km) away.
What’s the cancellation policy at The Excelsior, a Luxury Collection Hotel, Florence?
The cancellation policy at The Excelsior, a Luxury Collection Hotel, Florence depends on your room type and booking terms.
Does The Excelsior, a Luxury Collection Hotel, Florence offer airport transfers?
No, The Excelsior, a Luxury Collection Hotel, Florence does not provide airport transfers for guests.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 959 USD The best time to book is June 19, with rates starting from 959 USD