Mirage Hotel 4*, Florence (Italy): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard room

Bath and private bathroom

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Standard Triple room

Air conditioning and private bathroom

Beds:

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Standard Quadruple Family room

Family room with bathroom

Beds:

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Standard Double room

Air conditioning and private bathroom

Beds:

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Superior Double room

Air conditioning and private bathroom

Beds:

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Executive room

Private bathroom

Beds:

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Classic Single room

Private bathroom

Beds:

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Description

Hotel opened in 1975, renovated in 2011. In this hotel 111 room, 7 floors.

Policies and conditions

Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Gluten-free, Italian Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are allowed on request
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: AmericanExpress, DinersClub, UnionPay, Visa, JSB, MasterCard
Check in time: 14:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
Computer
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Heating
Newspapers
Ticket assistance
Express check-in/check-out
Television in lobby
Terrace
Fire Extinguisher
Upper floors accessible by elevator
Electric car charging

Rooms

Non-smoking rooms
Room service
Family room
Smoke Detector
Cable TV
TV
Minibar
Hairdryer
Shower/Bathtub
Wardrobe/Closet
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service
Telephone

Meals

Bar
Coffee/tea for guests
Diet menu (on request)
Breakfast
Breakfast in the room
Cafe
Restaurant
Snack bar
Vending machine
Bottled water

Internet

Free Wi-Fi

Transfer

Shuttle
Car rental
Airport transportation
Transfer services

Languages Spoken

Spanish
English
Italian
French
Multi-language staff

Tourist services

Tour assistance

Parking

Parking

Pool and beach

Beach/pool towels

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Beauty and wellness

Doctor
First Aid Kit

Kids

Babysitting and childcare
Family/Kid Friendly

Pets

Pets allowed

Street view

Video: Golden Tulip Mirage Hotel Florence, Florence, Tuscany - Italy (IT)

Map

Reviews

Cleanliness

Amenities

Location

Service

09.01.2026 Vitoria

The behavior of the reception staff was absolutely unacceptable. There is a piano in a common area of the hotel, with no visible sign stating that guests are not allowed to use it. When I started playing briefly, the receptionist reacted in a hostile and aggressive way, forcefully slamming the piano shut instead of explaining the situation like a professional adult.

Things escalated when I asked for the official complaint book. Despite it being mandatory by law in Italy, I was flatly refused. Handing a guest a blank piece of paper and claiming it will be “sent to management” is not only dishonest, but shows complete disregard for legal obligations and basic transparency.

Hygiene and comfort were just as disappointing. The reception area had a persistent unpleasant smell, the breakfast was the worst I have ever had in any hotel, and one of the towels in my room had a small brown stain that looked unhygienic and raised serious concerns about cleanliness standards.

Between the aggressive attitude, refusal to follow the law, poor hygiene, and shockingly bad breakfast, this hotel fails at even the most basic expectations of hospitality. I would strongly advise future guests to stay elsewhere.

07.01.2026 Vincenzo

Excellent hotel. All rooms are very clean and well-maintained. The staff is polite and professional. My review is very positive, and I also recommend it for the location. A few tram stops and you'll be in central Florence.

06.01.2026 Guest

Everything was okay, and the location was okay too :)

01.11.2025 Guest

This hotel is only four-star?!

Is this inflated star rating to help the Italian government collect more city taxes?!

01.10.2025 Mike

Our room wasn't ready when we arrived, which wasn't too surprising since we were a couple of hours before their check in time. The desk clerk -- pleasant and helpful -- suggested a restaurant that we could walk to, and stored our luggage for us. We had a nice Florentine pizza and headed back.

Our room was ready, but that's when the trouble began. The first desk clerk had been helpful and nice but the next one was anything but. One of the two keys he gave us didn't work; though the room was great, it was hot; and I couldn't get any response from the high tech thermostat.

When I decided to call the front desk there was no information card telling me what the number was. I tried 0, but that didn't work.

When I went to the front desk to get the key card fixed, find out what their number was -- turned out it was 9, who could have guessed? -- and report the AC problem, I found out the air conditioner had been shut off for the winter on October 1st, the day we arrived!

When we opened the door to the balcony to let in some cool air the sound of the trains going by every three minutes was almost too much to bear.

After all that, I decided I needed a drink, but the bar was closed and didn't open till 7!

The Hotel Mirage Florence is real, but the mirage is the service there.

17.09.2025 Mine

The location may be good, but this hotel is absolutely awful. There was no real breakfast—only some granola thrown together. The rooms are disgusting, they stink, and there is no cleanliness whatsoever. Honestly, if it were possible, I wouldn’t even give this place one star. It’s a total disgrace.

06.09.2025 Leah

Train runs late at night which you can hear
Smells like smoke from the minute you walk in.
There was a stain, appeared to be blood, on sheets.
Attendant was talking to someone else while he was checking us in. He gave us directions to a pizzeria that was closed and only open at night.
Door handle almost broken to entrance of our door.
Elevator only fits two people and would be difficult for someone who is a wheel chair.
The restaurant also smelled musty. Dirty utensils. Overall Not a great way to be welcomed into Italy. We thought it was walkable from airport , not possible with so many highways. Taxi is required. Morning concierge was rude and not helpful especially since there was a train strike which was stressful to navigate.

17.08.2025 Pawel

Well - depends what are your expectations. It’s an Italian hotel which is always a little bit different than rest of Europe. But when we talk about Italian hotels it’s actually one of the better ones I did stay in Italy and I did stay in many of them. Rooms are nice, clean, staff is always very nice and even the breakfast is nice compared to other Italian hotels. Overall it’s an old Italian hotel which is still very good.

10.07.2025 Aichidexiaobaozi

Although the location isn't in the city center, there are bus and light rail stations nearby, which is quite convenient. There's also a large supermarket nearby for supplies. The hotel facilities are a bit old, but the rooms are very spacious. Florence is beautiful!

09.07.2025 holidaylele

The room was very clean, and while a bit old-fashioned, it was still quite charming. Free parking in this area? What more could you ask for! For a business trip, it's a really great option for a solo traveler to get a good night's sleep.

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POIs near hotel

Villa Bardini (5 km)

Museum featuring art exhibitions and historic gardens overlooking Florence.

Perugino Hall in the Church of Santa Maria Maddalena dei Pazzi (5 km)

Visit this museum space within the church featuring works related to Perugino.

Annigoni Museum (5 km)

Annigoni Museum displays works by painter Pietro Annigoni, showcasing mid-20th-century Italian art.

Casa Giorgio Vasari (5 km)

Casa Giorgio Vasari showcases the life and works of Renaissance artist Giorgio Vasari in Florence.

Stefano Bardini Museum (5 km)

Museum housing a diverse collection of art and antiques collected by Stefano Bardini, open Wed-Sun.

Cafe and Restaurants near hotel

Restaurant «Aloisius» (2 min)

Via Pistoiese, 2r, 50145 Firenze

Restaurant (3 min)

Frequently asked questions about Mirage Hotel

How much does it cost to stay at Mirage Hotel?

The cost of staying in Mirage Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 107 USD. Enter your dates to see the exact offer prices.

Which sights are located near Mirage Hotel?

The nearest sights are: Basilica of Santa Maria Novella (4 km), Basilica of San Lorenzo (4 km) and Santa Trinita (5 km)

Which room categories are available in the Mirage Hotel?

You can book Standard room, Standard Triple room, Standard Quadruple Family room, Standard Double room, Superior Double room, Executive room, Classic Single room in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Mirage Hotel?

Check-in at Mirage Hotel is possible from 14:00, check-out is until 12:00.

Are pets allowed at Hotel Mirage?

Yes, pets are welcome at Hotel Mirage, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Hotel Mirage serve breakfast?

Yes, Hotel Mirage serves breakfast for guests. Breakfast options include Gluten-free, Italian style.

How to get to Hotel Mirage from the nearest airport?

The nearest airport is Florence "Amerigo Vespucci" Airport, located about 9 mins from hotel by car (3.0 km) away.

What’s the cancellation policy at Hotel Mirage?

The cancellation policy at Hotel Mirage depends on your room type and booking terms.

Does Hotel Mirage offer airport transfers?

No, Hotel Mirage does not provide airport transfers for guests.