8.9
Excellent
253 USD
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c-hotels Diplomat in Florence

🌍
Florence, Via Luigi Alamanni, 9, Santa Maria Novella
● Center: 930 m
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Smart Double room
Smart Double room
Air conditioning, minibar and private bathroom
Beds:
253 USD
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Classic Double room
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
271 USD
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Comfy Double room
Comfy Double room
Wireless internet, air conditioning and minibar
Beds:
283 USD
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deals
Smart Double room with city view
Smart Double room with city view
Air conditioning and private bathroom
Beds:
288 USD
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deals
Single room
Single room
Wireless internet, air conditioning and minibar
Beds:
290 USD
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deals
Spacious room
Spacious room
Wireless internet, air conditioning and private bathroom
Beds:
343 USD
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Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
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Description

Nice hotel with modern design within walking distance from the historical centre of Florence. Bright and comfortable rooms, quality service and helpful staff.

Location: in the historical center of Florence, 10 minutes walk from the Cathedral, near the station of Santa Maria Novella, 6 km from Peretola airport.

Consists of one building.

The hotel has 78 rooms.

On the hotel territory: paid Parking, restaurant, bar, Luggage storage, currency exchange, Laundry/dry cleaning

For children: Babysitting on request, baby cot on request free of charge

Hotel opened in 1980.

The distance to the nearest airport is 6 km.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed Fee: Contact the property for details
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, AmericanExpress, DinersClub, Visa, JSB
  • Check in time: 15:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Alarm clock
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Restaurant
  • Kitchen
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
Languages Spoken
  • Spanish
  • German
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Parking
  • Parking
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Doctor
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets allowed

Street view

Video: C-Hotels Diplomat | Florence, Italy | Hotel Review 🏨

Map

Reviews

Cleanliness
Amenities
Location
Service
06.02.2026 Guest
The location is good! Near the SMN railway station which means you can go anywhere. But it will be a little bit noisy, for me isn’t a big deal. Staff are friendly.
03.01.2026 Guest
Excellent location, just across the train station. Nearby few nice eateries too. Room is clean and comes with bathtub.
29.12.2025 Kingcy007
The first night was a nightmare; the room smelled like a stinky sauna. After complaining, they moved us to a normal room for the second night, which was much better.
24.10.2025 Guest
The hotel's location is super convenient; you can walk to the Duomo in just 10 minutes. The room was clean and tidy, and there are plenty of dining and shopping options nearby. The breakfast selection was also great.
19.10.2025 Guest
This hotel is absolutely unacceptable. I was not allowed to check in even though I had already paid in full. The staff were extremely unhelpful, gave no explanation, and simply told me there was nothing they could do. I tried to contact the management several times, but they completely ignored me.

As a result, I lost over RM1,200+ for nothing — no room, no service, and no refund. This is not just bad service; it feels like a scam. I have all the booking proof and payment records, and I will continue to report this issue until the hotel returns my money.

It’s unbelievable how a business can treat paying customers like this. I strongly warn everyone to avoid this hotel at all costs. I sincerely hope the management does the right thing and issues my full refund immediately — otherwise, I will take further action and make sure other travelers are aware of their dishonest practices.
18.10.2025 X.T
Spacious room and very near to Florence train station. Definitely be back again next time
08.10.2025 sky.ren
The hotel is right across from the station, making it super convenient for getting around, and there are many bus routes right outside. The room was spacious and newly renovated. Even though it was a last-minute booking, my stay felt very secure and comfortable overall.
02.10.2025 Guest
nice service and clean room
12.09.2025 Anonymous
The hotel is very near the train station and convenient. Other than this, dont expect there is any amenity.
28.06.2025 Guest
Good location right next to the Florence central train station,hotel also has arrangement with a parking lot right next door for €30 per night which is very convenient. Only downside was the room’s air conditioning was weak and made the stay less comfortable in the Italian heat.
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Cafe and Restaurants near hotel

restaurant
Restaurant (1 min)
restaurant
Restaurant (2 min)
restaurant
Restaurant «I Chiostri» (5 min)
Piazza di Santa Maria Novella, 16, 50123 Firenze

Frequently asked questions about c-hotels Diplomat

How much does it cost to stay at c-hotels Diplomat?

The cost of staying in c-hotels Diplomat depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 253 USD. Enter your dates to see the exact offer prices.

Which sights are located near c-hotels Diplomat?

The nearest sights are: Basilica of Santa Maria Novella (330 m), Basilica of San Lorenzo (600 m) and Santa Trinita (760 m)

Which room categories are available in the c-hotels Diplomat?

You can book Single room, Comfy Double room, Smart Double room, Smart Double room with city view, Spacious room, Classic Double room, Double Junior Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at c-hotels Diplomat?

Check-in at c-hotels Diplomat is possible from 15:00, check-out is until 11:00.

Are pets allowed at c-hotels Diplomat?

Yes, pets are welcome at c-hotels Diplomat, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to c-hotels Diplomat from the nearest airport?

The nearest airport is Florence "Amerigo Vespucci" Airport, located about 21 mins from hotel by car (8.7 km) away.

What’s the cancellation policy at c-hotels Diplomat?

The cancellation policy at c-hotels Diplomat depends on your room type and booking terms.

Does c-hotels Diplomat offer airport transfers?

No, c-hotels Diplomat does not provide airport transfers for guests.

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