The Ritz-Carlton, Hotel in Nikko
Rooms and prices
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Description
In this hotel 94 rooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Opening hours: [Mon - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, AmericanExpress, Visa, MasterCard, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
- Room service
- Indoor Fireplace
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Bottled water
- Free Wi-Fi
- Car rental
- Transfer services
- English
- Multi-language staff
- Chinese
- Tour assistance
- Library
- Bike rental
- Hiking
- Fishing
- Parking
- Parking nearby
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Pets Not Allowed
Street view
Video: Amazing experience at The Ritz-Carlton Nikko 日光 - Public & Private Onsen | Lake View Suite Full Exp
Map
Reviews
Though the property is stunning, the staff are kind, and the food is gorgeous, the biggest flaw is that you are unable to change the temperature in your room and it is stuck at 24 degrees. I'm pregnant and my husband runs hot, and we prefer to sleep in 18-19 degree temperatures, so the warm air in the room made it impossible to sleep. When we called the staff to ask if there was anything they could do, they suggested that we sleep with ice packs in our bed or open the balcony door. I obviously didn't want to sleep with ice in my bed, so we had to sleep with the balcony door wide open the whole night. It was winter, so this helped cool the room down but the wind was so loud so it made it really hard to sleep. Then as soon as the sun rose, the room was filled with light and we couldn't get back to sleep. I think we each slept maybe 2-3 hours the whole night.
We were supposed to stay two nights but unfortunately we had to change hotels after one night due to the temperature issue. It's definitely unfortunate to pay $1,000 a night for a hotel and then be unable to sleep.
A few other things to note:
- The gym is also really hot, which made working out uncomfortable. The gym is also in the same building as the onsen, and the onsen has a very strong sulfur smell, so the whole gym smelt like rotten eggs.
- There are two restaurants on the property but they start at 22,000+ per person for dinner (without drinks). I wish they had some other options. We ended up getting room service instead.
We did like the breakfast in our room, the aesthetics of the hotel, and the service from the staff, but if you also like to sleep in cooler temps, I wouldn't recommend this hotel.
The room is spacious and well maintained (upgraded to a suite), and the lake view is amazing. I'm a Marriott loyalist and have had a few suite upgrades, but this might be my favorite in terms of the room layout, view, and comfort. Lots of natural light, various spots with comfy chairs to relax. Didn't want to leave the room if not for the awesome onsen downstairs.
Staff is very attentive and I feel they get all the details right for a comfortable stay. Bottle water everywhere, nicely maintained onsen and sauna. They leave towels in the sauna so they are warm, which is a nice touch especially for winter.
We had lunch at lakehouse and food is high quality overall. I do find the dinner options more limited this time, as they push towards set menu that costs 20000+ yen for both lakehouse and japanese restaurant, whilst the a la carte menus feel more limited. We don't eat huge portions, so smaller sets or more a la carte variety would be appreciated. Chez Yoshino is a nice local french restaurant 5 min walk away, and we ended up eating dinner there and really enjoyed it.
Also, they now have shuttle bus to pick up from Nikko station, making it more convenient to get there without a car.
Overall a great stay.
Shortly after checking out and being on the return bus, I found my passport and cash were left behind in the room, I called the front desk and they were really helping me a lot, looking for my lost items as soon as possible. I was quite nervous about the situation so we immediately took the bus back to the hotel again to retrieve those belongings. Thanks for their considerations, so the drama didn’t ruin our trip at all!
I would really want to come back to The Ritz Carlton, Nikko again soon.
The drive is picturesque from the base of the mountain up to Lake Chuzenji through the winding roads. You might also see some local monkeys!
As you arrive, you’re greeted by every staff member with a cheerful smile. Whisked away from your car into the lobby lounge, fire place roaring and welcome drink in hand. The check in process is something you’d experience at a local ryokan.
The rooms are immaculate, modern and have their own onsen bath. The bed is super comfortable and the views, no matter what room you get is spectacular! We had the Mt Natai view.
We enjoyed all dinning options at the hotel, Japanese style breakfast, afternoon tea in the lobby lounge, dinner at the Lakehouse and late night drinks at the bar. The care in delivering a total package experience is something the Ritz Carlton should be celebrated for.
We’ll be back ❤️
Frequently asked questions about The Ritz-Carlton, Hotel
How much does it cost to stay at The Ritz-Carlton, Hotel?
The cost of staying in The Ritz-Carlton, Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 935 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the The Ritz-Carlton, Hotel?
You can book Double room with balcony and with garden view, Double room with balcony and with lake view, Double room with balcony and with mountain view, Twin room with balcony and with garden view, Twin room with balcony and with lake view, Twin room with balcony and with mountain view, Double Suite with balcony and with lake view, Ritz Carlton Double Suite with balcony and with lake view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The Ritz-Carlton, Hotel?
Check-in at The Ritz-Carlton, Hotel is possible from 15:00, check-out is until 12:00.
Does The Ritz-Carlton, Nikko have a pool?
No, The Ritz-Carlton, Nikko does not have a pool for guests.
Does The Ritz-Carlton, Nikko allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at The Ritz-Carlton, Nikko.
How to get to The Ritz-Carlton, Nikko from the nearest airport?
The nearest airport is Fukushima Airport, located straight line distance from hotel: 99.1 km away.
What’s the cancellation policy at The Ritz-Carlton, Nikko?
The cancellation policy at The Ritz-Carlton, Nikko depends on your room type and booking terms.
Does The Ritz-Carlton, Nikko offer airport transfers?
Yes, The Ritz-Carlton, Nikko offers Airport pick-up service for guests. We recommend contact ahead to confirm availability and pricing.







































































































