Super Hotel Ikebukuro-Eki Kitaguchi in Tokyo

Not far from the subway station, with many dining options nearby. It's very good value for money, and the key is that the hotel has hot springs, which is really a nice touch. However, the lack of smoking rooms might be inconvenient for smokers.

Good location with many restaurants near by and a 24 hour Don Quijote with in 4mins walk from the hotel. Staff were nice and helpful. Also, lots of shopping malls within the Ikebukuro Station. Included all the amenities within the lobby which you can pickup yourself, and a free drink machine at the lobby as well. Would stay again if near the area. Distance to the subway station is reasonable around 10 minutes walk.

Great, free drinks bar from 5.30-9.30pm , public bath and free amenities.. cozy and customer service is great especially someone who can speak English. Special thanks to Sagun for her help at front desk. Help us out with luggage courier enquiry and helped us to check buses to Narita Airport.

To improve- toilet in room has strong odour and lack of ventilation.

Thank MIYU

During my trip to Japan, I stayed at this hotel. The front desk staff, MIYU (an intern), left a very deep impression on me.
I arrived at the hotel earlier than the check-in time, and my English is not very good. However, MIYU could already understand what I wanted to say before I finished my sentence. This shows that she truly understands the needs of customers and is very empathetic. She is also very familiar with all aspects of the hotel’s operations and answered my questions patiently.
Her attitude and work performance are truly commendable, and she made me feel very welcomed. I am very grateful for her help.
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今回日本を旅行した際に、このホテルに宿泊しました。フロントのインターンスタッフであるMIYUさんは、とても印象的でした。
私は予定より早くホテルに到着し、英語もあまり得意ではありませんが、MIYUさんは私が話し終える前に、すでに私の伝えたいことを理解してくださいました。それは、彼女が顧客のニーズをよく理解し、とても共感力のある方だということを示しています。また、ホテルの業務にもとても詳しく、質問にも丁寧に答えてくれました。
彼女の態度と仕事ぶりは本当に称賛に値します。おかげでとても温かく迎えられていると感じました。彼女の助けに心から感謝しています。
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這次在日本旅遊期間，我入住了這家酒店。前台接待人員 MIYU（實習員工）給我留下了非常深刻的印象。
我提早到達酒店，英文水平也不太好，但 MIYU 在我話還沒說完的時候，已經明白我想表達的意思，證明她非常了解顧客的需求，也非常有同理心。而且她對酒店的各項業務都非常熟悉，解答問題時很有耐心。她的態度跟工作表現值得表揚，讓我感受到賓至如歸，非常感謝她的幫助！≧◔◡◔≦

The location is excellent, just a 5-minute walk from Ikebukuro subway station. There are also plenty of restaurant options nearby, especially many Chinese restaurants, which is perfect for anyone craving Chinese food.

## Amenities
The onsen (hot spring bath) was excellent, and it's complimentary! I stayed for two nights and made sure to enjoy the hot spring every day. While the hotel lobby isn't large, there's a cozy lounge area on the second floor that offers free drinks. The absolute highlight for me was the luggage scale they provided – what an incredibly thoughtful touch! Since Ikebukuro East was our last destination, we could weigh all our purchases right then and there, which was super convenient. Haha!

## Cleanliness
Excellent cleanliness. Both the room and the onsen facilities were spotless.

## Location
It's a bit of a walk from the subway station, but incredibly convenient for both shopping and dining. Within a few kilometers, you'll find countless malls, drugstores, and restaurants, making it perfect for daily exploration and indulging in local cuisine.

## Service
Service was good. They even provide special attire for the onsen. The pillows were quite unique – filled with what seemed like herbal pellets – and they also offered a separate neck support pillow. The room itself was small, but the design was genuinely clever, maximizing every inch of space. I found their innovative use of space quite refreshing.

The hotel is a convenient 6-7 minute walk from Ikebukuro Station's underground exit A20. However, coming from the airport bus stop, it took us about 15 minutes. Dining and shopping options are plentiful and convenient near the hotel; it's also very close to some specialty shops.

There are many hotels of similar scale in the vicinity, most of them advertising their own hot spring baths (onsen). After comparing several options, this hotel stood out for its value for money, primarily because it offers triple rooms, which are quite rare in Japan. However, upon checking in, we felt that this type of triple room is really only suitable for families with children under 10. With my 15-year-old son, we were effectively three adults, and the room was so narrow that only one person could pass at a time. The window couldn't be opened, making it feel quite cramped and stuffy. The room layout was minimalist, but it came with plenty of power outlets and even a multi-head charging cable. Since there's a hot spring bath (onsen), most guests hardly used the in-room bathroom. Given the space constraints, walls in budget hotels are typically thin, leading to potential soundproofing issues. However, during our stay, everyone was very considerate, and we didn't notice any disruptive noise.

Compared to other hotels, the onsen here has extended opening hours, so you can still enjoy a relaxing soak even if you return late. The bath uses carbonated water. While the pool isn't large, the water quality was impeccably clean. Many of the hotel's thoughtful details are truly commendable. For instance, women checking in receive a complimentary, exquisite beauty and skincare amenity kit daily, with two options to choose from. There's welcome juice at the front desk. Additionally, every day from approximately 4 PM to 8 PM, a complimentary self-service drink bar is available on the 2nd floor, which is wonderfully refreshing after a bath. Furthermore, each floor features a 'pillow bar' where guests can select their preferred pillow, put on a fresh pillowcase, and return it after use.

Regarding room cleaning services: For consecutive stays, guests have the option to forgo daily cleaning, in which case they receive two complimentary bottles of water and fresh towels. If cleaning is desired, the 'Please Clean' sign must be displayed on the door before 10 AM, and service can only be performed after guests have vacated the room. The hotel policy strictly states that cleaning cannot be carried out while guests are present in the room.

Moving on to breakfast: it's primarily Japanese style. While the variety isn't extensive, it's very comprehensive and sufficient to cater to most palates, with the small pastries/breads being particularly delicious.

We had read previous reviews mentioning less-than-friendly front desk staff, but we personally didn't experience that at all during our entire stay. While they weren't overly enthusiastic, they were unfailingly polite and professional, always answering our questions thoroughly.

In summary: this hotel truly stands out among similar budget-friendly establishments. A plaque in the lobby proudly displays its recognition as a 'Most Popular Hotel' for several consecutive years, a title it genuinely deserves. Aside from the triple room being excessively small and feeling rather cramped, all other details and facilities were excellent. For a stay of two people or fewer, who plan to be out exploring during the day and simply need a comfortable place to sleep at night, this hotel comes highly recommended.

I chose this hotel for my visa application in Tokyo, and overall, it was a good experience. The hotel's location is excellent, and it offers complimentary hot springs and free ice cups. The only downsides were the small room size and tiny bed.

Neat and clean, 5 mins walk to Metro which is very convenient. Helpful staff. Having Onsen for male and female separately. Clear instruction for checkin and checkout. Highly recommended for short stay.