Hotel East 21 Tokyo in Tokyo

The location is in further prefecture to the more popular spots which is a good thing. Koto city does not have the same charm as Shinagawa or the places to eat later at night before midnight but it is quiet. If you want a taste of quiet older 80s/90s Japan this is it. The rooms were spacious enough but were old and smelled old. There was a beautiful pool but unfortunately as with most Japanese hotels there was a fee to enter the pool. We booked this hotel to cool off but at $45-$65 a person per visit to the pool we opted not to. I believe locals get a preferred rate. The staff were professional but quite rude at times and were not very accommodating. They insisted on writing down every detail of our credit card including CVC, numbers and expiry. I understand taking a card imprint or taking a swipe for a deposit but I have never encountered one where they needed to take information that could be used online. In our 2 week stay no other hotel asked for this and this hotel was quite rude when asked for clarification.