Alanda Hotel in Astana
✅ Elegant and beautiful room decoration with spacious layouts ✅ Comfortable beds and pillows noted by several guests ✅ Cozy bar with live music and friendly, competent staff ✅ Convenient free parking and proximity to shopping mall ✅ Good breakfast ratings with a score of 9/10 ✅ Quick check-in process and helpful front desk ✅ Fitness center, sauna, and spa facilities available ❌ Several reports of inconsistent hot water supply in showers ❌ Breakfast described as limited in variety and simple ❌ Service staff often lacking English proficiency and slow housekeeping ❌ Air conditioning failures reported, with fans provided as temporary fixes ❌ Uncomfortable bed design with two singles pushed together ❌ Noise and unattractive views from windows due to nearby construction and garages ❌ Security staff behavior criticized in one review
Rooms and prices
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Description
Alanda Hotel in Astana opened in 2017 and offers 61 rooms ranging from Standard Double to Double Family Suites. The hotel features a restaurant and bar, a fitness center, a business center, and a spa area that includes a sauna and paid massage services. Free parking is available on site. Rooms include air conditioning, WiFi, minibars, and smart TVs. The hotel emphasizes spacious and well-decorated interiors, with some guests praising its elegant decoration and comfortable beds. However, several reviews mention issues with inconsistent hot water, limited breakfast variety, and occasional service shortcomings, such as language barriers and housekeeping delays. Despite these, many guests highlight the friendly bar staff, the quality of cuisine, and convenient facilities like the express check-in and 24-hour front desk. The hotel's overall rating is 8.5 out of 10, reflecting a mix of positive and critical guest experiences.
Location
Alanda Hotel is located at 33 Tauelsizdik Avenue in Astana, Kazakhstan, approximately 12.4 km from Nursultan Nazarbayev International Airport. The hotel sits across from Astana Mall shopping and entertainment center, which includes the Ramstore supermarket. Nearby dining options include the Cafe MeatPoint Kebab (131 m) and LepimVarim, a home-style cuisine cafe (169 m). The restaurant Fusion is also close by (372 m) and has a strong reputation with a 9/10 rating. The hotel’s position allows easy access to the city’s administrative left bank area, although nearby construction and garage views have been noted by some guests.
Tips
- Request your room's air conditioning to be checked in advance to avoid discomfort.
- Consider asking for housekeeping service proactively, as staff may not clean rooms automatically.
- Breakfast is served until 10:00, so plan accordingly to enjoy the meal variety.
Policies and conditions
- Child policies: Children aged 1 and above are welcome at this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Continental, Full English/Irish Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Security guard
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Bathrobe
- Safe (in room)
- Ironing
- Laundry
- Concierge services
- Shoe shine
- Luggage storage
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Full board rates available
- Half board rates available
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Packed Lunches
- Free Wi-Fi
- Free internet
- Shuttle
- Car rental
- Airport transportation
- English
- Parking
- Photocopy machines
- Event facilities
- Fitness facilities
- Gym
- Massage
- Beauty services
- Sauna
- Spa
- Doctor on call
- Family/Kid Friendly
- Kids' TV Networks
Street view
Video: Свадьба Адильбек и Таншолпан | Астана | Alanda Hotel
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Frequently asked questions about Alanda Hotel
What room types are available at Alanda Hotel?
The hotel offers Standard Double room, Superior Double room, Deluxe Double room, Double Suite, and Double Family Suite.
Is breakfast included in the room price at Alanda Hotel?
Breakfast is not included in the room price and must be paid separately at the property.
How far is Alanda Hotel from the airport?
It is about 12.4 km from Nursultan Nazarbayev International Airport.
Are pets allowed at Alanda Hotel?
Pets and service animals are not allowed at the hotel.
Does the hotel have spa facilities?
Yes, the hotel has a spa center with a sauna and massage services available for an additional charge.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 74 USD The best time to book is July 27, with rates starting from 71 USD