PARKROYAL COLLECTION Kuala Lumpur in Kuala Lumpur
✅ Excellent central location near Bukit Bintang and major shopping malls ✅ Spacious and modern rooms with comfortable beds and stylish design ✅ Helpful and friendly staff, especially praised the front office and housekeeping teams ✅ Efficient check-in and check-out process with prompt room issue resolution ✅ Good breakfast variety with Western, Asian, and Halal options ✅ Outdoor pool area described as peaceful and well-maintained ✅ Family suites appreciated for extra space and children’s amenities ❌ Some guests experienced inconsistent housekeeping, including missed towel replenishments and cleanliness issues in bathrooms ❌ Complaints about occasional slow service for requests like slippers and towels ❌ Limited city views from lower floor 'city view' rooms ❌ Some guests found staff friendliness variable, with a few describing unhelpful interactions ❌ One review noted lack of clear introduction to club lounge facilities and services ❌ Parking space described as small and tight by some guests
Rooms and prices
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Description
PARKROYAL COLLECTION Kuala Lumpur is a five-star hotel established in 1974, located in the heart of Malaysia’s capital. It offers 426 rooms ranging from Deluxe Double Urban to Signature Family Suites, featuring stylish interiors and modern amenities. Guests can enjoy an outdoor pool, a fitness center, and a spa with massage services. The hotel provides paid Wi-Fi, a restaurant, bar, 24-hour front desk, and concierge services. Family-friendly facilities include a kids’ pool and paid nanny services. Business travelers will find a business center and conference facilities on-site. Check-in starts at 14:00, and check-out is by noon. The hotel combines a central location with comprehensive services, though some reviews note occasional housekeeping inconsistencies and varying staff friendliness.
Location
Situated on Jalan Sultan Ismail, PARKROYAL COLLECTION Kuala Lumpur places you within 700 meters of the popular tourist street Jalan Alor and just 2 kilometers from the iconic Kuala Lumpur Tower. The airport Sultan Abdul Aziz Shah (SZB) is 16 kilometers away. Nearby attractions include Berjaya Times Square Theme Park at 289 meters, and Aquaria KLCC, Southeast Asia’s largest aquarium, about 1 kilometer from the hotel. The location offers convenient access to shopping malls, eateries, and public transportation, with the Bukit Bintang entertainment district within walking distance.
Tips
- To avoid long breakfast queues, consider dining early during peak times.
- Request a higher-floor room if you want a better city view, as some 'city view' rooms face the road on lower floors.
- If traveling with children, ask about nanny services in advance to ensure availability.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, Asian, Halal Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. US$51.07) per night. This property accepts credit cards and cash
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, UnionPay, MasterCard
Services and facilities
- 24-hour reception
- Elevator/lift
- Currency exchange
- Newspapers
- Electric car charging
- Toiletries
- Accessibility features
- Restaurant
- Free internet
- Shuttle
- Parking
- Swimming pool
- Conference Hall
- Fitness facilities
- Spa
Video: ParkRoyal Collection Hotel Bukit Bintang Kuala Lumpur | A Vibrant Journey Through Malaysia's City
Map
Reviews
so crazy
We were initially assigned a room with an air-conditioning issue, but upon requesting a room change, the matter was handled promptly and professionally, and we were kindly upgraded as well. The entire process was smooth, fast, and efficient. Many thanks to the reception staff who assisted with the request, truly appreciated.
The room I stayed in was a bit smaller but the modern layout made it comfortable and functional, so it wasn’t an issue at all. Breakfast was great with a wide variety of choices — memang banyak selection. The mattress and pillows were best giler, very comfortable and gave me a really good night’s sleep.
For ev car owners, not to worry there are chargers available. Cuma car park size dia agak sempit muat muat kereta.
Overall, a pleasant stay and highly recommended for those who want a central location and comfort.
The only thing to be mindful of is the breakfast service. It can get very packed, especially during peak hours. I’d recommend managing your time properly and heading down a bit earlier to avoid the long waiting queues. Other than that, it was a great stay in a great location!
Note: luggage storage is only for one day without an advance booking.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about PARKROYAL COLLECTION Kuala Lumpur
What room types are available at PARKROYAL COLLECTION Kuala Lumpur?
The hotel offers Deluxe Double Urban room, Lifestyle Premier Double room, COLLECTION Club Double room, COLLECTION Club Premier Double room, Urban Suite, Family Urban Suite, Lifestyle Premier Double Suite, Lifestyle Double Suite, PARKROYAL COLLECTION Double Suite, Signature Family Suite, and Signature Double Suite.
Is breakfast included and what options are available?
Breakfast is served as a Western, Asian, and Halal buffet daily from 06:30 to 10:30. Additional breakfast fees are not included in the total price and must be paid at the property.
Are pets allowed at the hotel?
Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur.
What family-friendly facilities does the hotel offer?
The hotel provides a children's pool and offers paid nanny services.
How far is the hotel from the nearest airport?
The hotel is 16 kilometers from Sultan Abdul Aziz Shah Airport (SZB).
