The Westin Kuala Lumpur in Kuala Lumpur
✅ Rooms are often described as spacious and clean, with some guests appreciating the large suites with kitchen and gym facilities. ✅ The hotel's location is repeatedly praised for being right next to Pavilion Mall and close to many restaurants and shopping centers. ✅ Staff service is frequently highlighted as friendly, welcoming, and helpful, including complimentary upgrades and accommodating guest requests. ✅ Breakfast options receive positive remarks for variety and quality, especially the buffet and club lounge offerings. ✅ Facilities like the executive lounge and gym are noted as well-equipped and comfortable. ❌ Some guests mention maintenance issues such as leaking bathrooms, insufficient air conditioning, and dim room lighting. ❌ There are reports of rooms needing refurbishment, with complaints about moldy smells and dated furnishings in certain areas. ❌ Club lounge food quality is described as average or 'so-so' by some reviewers. ❌ Noise disturbance from nearby traffic and late-night supercar activity was noted as a problem for light sleepers. ❌ A few guests experienced delays or issues with room reservations and check-in times.
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
The Westin Kuala Lumpur is a 5-star hotel built in 2003 and renovated in 2012, featuring 443 rooms within a multi-storey building located in the heart of Kuala Lumpur's Golden Triangle. It offers a range of room types from Double rooms to expansive 2-bedroom Residences and Presidential Suites, some with Club Lounge access. The hotel emphasizes family comfort with facilities such as a children's playground, kids' pool, nanny services, and a dedicated kids' menu. Guests can enjoy amenities like an outdoor pool, fitness and sauna facilities, a games room, and a business center. Dining options include an on-site restaurant with buffet service. The hotel provides free Wi-Fi, 24-hour security, express check-in/out, and free parking. Despite its size and central location, pets are not allowed. The Westin Kuala Lumpur aims to deliver a comfortable and convenient stay, with a strong focus on service quality and excellent location.
Location
The Westin Kuala Lumpur is situated on Jalan Bukit Bintang in the Golden Triangle district, directly opposite the Pavilion Mall. This prime location places guests within walking distance of numerous shopping centers and restaurants, including Prego (90 m), Shook (102 m), and Enju (252 m). Aquaria KLCC, Southeast Asia's largest aquarium, is 617 meters away, and Berjaya Times Square Theme Park is just 789 meters from the hotel. The Sultan Abdul Aziz Shah Airport (SZB) is 16 km distant, while the Royal Selangor Golf Club lies 1.5 km from the property. This central setting allows easy access to Kuala Lumpur's main attractions and nightlife.
Tips
- Expect a spacious room but check for maintenance issues like bathroom leaks or air conditioning performance.
- Take advantage of the club lounge if staying in club-access rooms for a good spread of food and drinks.
- The hotel’s location is excellent for shopping and dining; wear comfortable shoes as many attractions are within walking distance.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Asian, Continental, Gluten-free, Halal, Vegetarian Buffet [Mon - Sun] 06:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. US$51.07) per night.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: DinersClub, Visa, AmericanExpress, UnionPay, JSB, MasterCard
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- DVD Player
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Taxi booking
- English
- French
- Multi-language staff
- Japanese
- Arabic
- Chinese
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Nightclub
- Hiking
- Picnic area
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Pool facilities
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Yoga
- Massage
- Sauna
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
Video: When Luxury Gets Crowded | Inside The Westin Kuala Lumpur Club Lounge | Full Review
Map
Reviews
Was expecting more from the club room cockta7il spread, but it is enough for the elderly.
POIs near hotel
Cafe and Restaurants near hotel
Keep it up Prego restaurant in Westin KL.
Will be back soon..
Frequently asked questions about The Westin Kuala Lumpur
What types of rooms are available at The Westin Kuala Lumpur?
Room types include Double room; High Floor Double room; Club Lounge Access High Floor Double room; Executive Club Lounge Access Double Suite; 1 Bedroom Presidential Club Lounge Access Double Suite; Westin Club Lounge Access Double Suite; 1 Bedroom Chairman Club Lounge Access Double Duplex Suite; 2 Bedrooms Residence; 2 Bedrooms Club Lounge Access Residence; 1 Bedroom Double Residence; and 1 Bedroom Club Lounge Access Double Residence.
Are pets allowed at The Westin Kuala Lumpur?
No, pets and service animals are not allowed at this hotel.
Is breakfast included and what options are available?
Breakfast is served as an American, Asian, Continental, Gluten-free, Halal, and Vegetarian buffet daily from 06:00 to 10:30. Additional breakfast fees are not included in the room price and must be paid at the property.
Does the hotel provide facilities for children?
Yes, the hotel offers a children's playground, kids' pool, kids' menu, playroom, and child care services including nanny and babysitting.
How far is The Westin Kuala Lumpur from major attractions and the airport?
The hotel is 617 meters from Aquaria KLCC, 789 meters from Berjaya Times Square Theme Park, 1.5 km from Royal Selangor Golf Club, and 16 km from Sultan Abdul Aziz Shah Airport (SZB).
