Wyndham Garden Cancun Downtown in Cancun
✅ Great location close to ADO bus station and local restaurants ✅ Friendly and helpful staff often praised for their service ✅ Rooms are spacious with large beds and balconies ✅ Breakfast buffet with varied hot and cold options ✅ Clean public areas and well-maintained fitness center and pool ❌ Inconsistent front desk service with reports of unfriendly staff ❌ Maintenance issues like corroded balcony railings needing repair ❌ Reports of unpleasant odors in some areas and rooms ❌ Complaints about taxi scams involving hotel security staff ❌ Some guests experienced unreliable hot water and Wi-Fi connectivity
Rooms and prices
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Description
Wyndham Garden Cancun Downtown is a 4-star hotel built in 2010 and renovated in 2011, designed primarily for business travelers who value comfort and convenience. The hotel features 132 rooms including Standard Double rooms, Deluxe Quadruple Family rooms with city views, Accessible Quadruple rooms, and Double Junior Suites. Guests can take advantage of multiple conference rooms for meetings and events. Amenities include an outdoor pool, fitness center, restaurants offering buffet and à la carte options, free Wi-Fi, and a 24-hour front desk. Parking and car rental services are available on site. The property accepts Visa, MasterCard, and American Express cards but does not allow pets. Rooms come equipped with air conditioning and safety deposit boxes. Despite some mixed reviews on service consistency and occasional maintenance issues like balcony railings, many guests highlight the friendly staff and spacious rooms as positives.
Location
Located at Av. Tulúm 220-14 in downtown Cancun, Wyndham Garden Cancun Downtown sits about 13 kilometers from Cancun International Airport (CUN). It is within walking distance—just a few minutes—to the ADO Cancun bus station, facilitating easy transportation around the city. The hotel is near the José Martí concrete memorial, located roughly 500 meters away. The public sandy Playa Langosta beach is approximately 3.7 kilometers from the hotel, reachable by a less than 30-minute walk or a short drive. Nearby dining options include the highly rated Luna Rossa restaurant, only 294 meters from the hotel. The location offers convenient access to local attractions such as Puerto Juárez and the Museum of Modern Mexican Art by car.
Tips
- Avoid using taxis arranged by hotel security to prevent overcharging; instead, find cabs independently nearby.
- If you are sensitive to odors, consider requesting a room away from common areas and check maintenance conditions like balcony safety upon arrival.
- Take advantage of the nearby ADO bus station for convenient transportation to Cancun’s attractions.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: American, Continental Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Vending machine
- Microwave oven
- Free Wi-Fi
- Car rental
- Airport transportation
- Spanish
- English
- Italian
- Multi-language staff
- Tour assistance
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- First Aid Kit
- Children swimming pool
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 3740 m. It takes 56 minutes To the beach!
Street view
Video: Wyndham Garden Cancun Downtown - great budget hotel to stay in Cancun Downtown
Map
Reviews
Very helpful and friendly staff! They always have a smile and are willing to help.
The pool is small but at least there is one.
The breakfast is hot and cold buffet style.
Nice breakfast
Close by downtown
But too far by hotelzone
They changed them.
The breakfast was normal.
However, the whole place smelled bad, so I ate a little and then stopped.
There was an overall smell. It was a bit disappointing.
I wondered if it really cost 10,000 yen in Japanese yen.
In Japan, it would probably cost 6,000 yen.
I regretted not staying at the hotel next door.
The front desk was very friendly.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Wyndham Garden Cancun Downtown
What types of rooms are available at Wyndham Garden Cancun Downtown?
The hotel offers Standard Double rooms, Deluxe Quadruple Family rooms with city views, Accessible Quadruple rooms, and Double Junior Suites.
Is breakfast included and what type is served?
Breakfast is served as an American and Continental buffet daily from 06:30 to 10:00, but additional fees apply and must be paid at the hotel.
How far is the nearest beach from the hotel?
Playa Langosta, a public sandy beach, is about 3.7 kilometers away, approximately a 30-minute walk or a short drive.
Are pets allowed at this hotel?
Pets and service animals are not allowed at Wyndham Garden Cancun Downtown.
Does the hotel provide conference facilities?
Yes, the hotel has multiple conference and banquet facilities suitable for business events.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 92 USD The best time to book is July 1, with rates starting from 87 USD