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258 USD
Conrad Tulum Riviera Maya in Tulum
🌍 Tulum, Carr. Cancún - Tulum 307, Tulkal, Cdad. Chemuyil
● Center: 19 km
🌞 Beach - 1.9 km
☎ Phone: +52 984 195 1050Show
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Rooms and prices
2 guests
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Double room with tropical view
Wireless internet, air conditioning and minibar
Beds:
496 USD
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Accessible Double room
Wireless internet, air conditioning and minibar
Beds:
496 USD
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Room with tropical view
Air conditioning and private bathroom
529 USD
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Double room with partial ocean view
Wireless internet, air conditioning and minibar
Beds:
529 USD
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Room with partial ocean view
Air conditioning and private bathroom
563 USD
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Double room with ocean view
Wireless internet, air conditioning and minibar
Beds:
580 USD
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Room with ocean view
Air conditioning and private bathroom
614 USD
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Double Suite with tropical view
Wireless internet, air conditioning and minibar
Beds:
776 USD
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Double Suite with ocean view
Wireless internet, air conditioning and minibar
Beds:
807 USD
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Room with balcony and with ocean view
Private bathroom
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Room with balcony and with partial ocean view
Private bathroom
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Room with balcony and with tropical view
Private bathroom
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4 x
Quadruple room with ocean view
Private bathroom
Beds:
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4 x
Quadruple room with partial ocean view
Private bathroom
Beds:
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ZenHotels
Agoda
4 x
Quadruple room with tropical view
Private bathroom
Beds:
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ZenHotels
Agoda
4 x
Quadruple room with balcony and with ocean view
Private bathroom
Beds:
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ZenHotels
Agoda
4 x
Quadruple room with balcony and with partial ocean view
Private bathroom
Beds:
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deals
deals
ZenHotels
Agoda
4 x
Quadruple room with balcony and with tropical view
Private bathroom
Beds:
Booking
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deals
deals
ZenHotels
Agoda
Double room with balcony and with ocean view
Private bathroom
Beds:
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deals
ZenHotels
Agoda
Double room with balcony and with partial ocean view
Private bathroom
Beds:
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deals
ZenHotels
Agoda
Double room with balcony and with tropical view
Private bathroom
Beds:
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ZenHotels
Agoda
Accessible Double room with balcony
Private bathroom
Beds:
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Double Suite with balcony and with ocean view
Private bathroom
Beds:
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Double Suite with balcony and with tropical view
Private bathroom
Beds:
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1 Bedroom Ceiba Governors Double Suite with balcony
Private bathroom
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1 Bedroom Ceiba Presidential Double Suite with balcony
Private bathroom
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1 Bedroom Ceiba Governors Double Suite
Private bathroom
Beds:
1 712 USD
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1 Bedroom Ceiba Presidential Double Suite
Private bathroom
Beds:
3 153 USD
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Description
In this hotel 349 rooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Pets: Pets are allowed on request Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, Visa, AmericanExpress, DinersClub, MasterCard
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Reception desk
Rooms
- Room service
- Indoor Fireplace
- Minibar
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Restaurant
- Snack bar
- Coffeemaker
Internet
- Free Wi-Fi
Transfer
- Car rental
Languages Spoken
- Spanish
- English
Tourist services
- Tour assistance
Recreation
- Billiards
- Hiking
- Fishing
- Sun Deck
Parking
- Parking
Pool and beach
- Swimming pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach/pool towels
Business
- Business center
- Event facilities
- Meeting and presentation facilities
- Conference Hall
Sports
- Diving
- Snorkelling
- Fitness facilities
- Gym
Beauty and wellness
- Massage
- Sauna
- Spa
Kids
- Playroom
- Babysitting and childcare
- Kids club
Pets
- Pets Not Allowed
The nearest beach is located on the distance of 1920 m. It takes 29 minutes To the beach!
Video: Conrad Tulum Riviera Maya, Mexico 2022
Map
Reviews
21.03.2026
Family of four (including 2 teens) stayed at the Conrad in room 3307 for one week. We had an ocean-view, 2 Queen room and opted for the Ceiba Club. The room was one of the better-sized and laid-out rooms we have enjoyed on vacation.
The facilities were fantastic and we enjoyed the activities offered throughout our time here. The gym was never busy and the daily activities we found to be accessible.
The bay in front offered very good snorkeling with several large reefs that held many schools of interesting fish. We also saw rays of various sizes out there too, which was exciting. Beach chairs were always available, which was a surprise, as we read that it could be problematic.
Food and drink at the Ceiba Club were worth the extra cost. We lived out that the first several days that the resort wasn't busy, so Ceiba offered à la carte food from the restaurants. We also benefited from Hilton Gold status, so we were able to rotate two of our family through the amazing breakfast buffet at Arbolea.
We had dinners at Marakea (Mediterranean) and Autor (Michelin Mexican restaurant). Both were good, but Autor stood out.
Would return for sure.
The facilities were fantastic and we enjoyed the activities offered throughout our time here. The gym was never busy and the daily activities we found to be accessible.
The bay in front offered very good snorkeling with several large reefs that held many schools of interesting fish. We also saw rays of various sizes out there too, which was exciting. Beach chairs were always available, which was a surprise, as we read that it could be problematic.
Food and drink at the Ceiba Club were worth the extra cost. We lived out that the first several days that the resort wasn't busy, so Ceiba offered à la carte food from the restaurants. We also benefited from Hilton Gold status, so we were able to rotate two of our family through the amazing breakfast buffet at Arbolea.
We had dinners at Marakea (Mediterranean) and Autor (Michelin Mexican restaurant). Both were good, but Autor stood out.
Would return for sure.
08.01.2026
Beautiful property and wonderful service. The hot tubs were not heated in multiple areas and the hot tub on our balcony was not working. The food was OK, but not as good as what we have had in comparable resorts in Mexico.
04.01.2026
Nice, clean resort. But lines for everything. Paperwork for everything. Grossly overpriced restaurants with medium quality food.
02.01.2026
I was really excited about going to the Conard Tulum based on the wonderful reviews I read and the beautiful pictures. Unfortunately, the experience fell way below expectations.
1) In seeking a place off the beaten path in Tulum, I was hoping for a nice and serene place to relax, enjoy the water and the sun. What I got instead was loud EDM music playing all-day long, we could even hear the bass thumping from our hotel room well into the middle of the night. We just could NOT get any peace and quiet no matter where we went. It felt like we were at a music festival...
2) Food: pretty awful for the price you are paying. Kengai was the equivalent of asian food from a fast food place at the mall. Maritea, which they pride themselves on being the best place on the resort, was underwhelming. Ultramar was barely edible, and we tried a bunch of other bars by the pool and the food was sub-par. We couldn't wait to get to the airport and have a subway sandwich just to have something substantial and not completely disgusting.
3) Exploitative - I travel extensively and stay at various places all over the world and I have to say that I've never felt as exploited. We were told that we could not get any restaurant reservations to ANY hotel restaurant on the property for NYE. Imagine our surprise when we are dining that evening at Kengai and we are told that the staff can get us a dinner reservation at any restaurant on NYE if we agree to buy a bottle of champagne.... (con't)
1) In seeking a place off the beaten path in Tulum, I was hoping for a nice and serene place to relax, enjoy the water and the sun. What I got instead was loud EDM music playing all-day long, we could even hear the bass thumping from our hotel room well into the middle of the night. We just could NOT get any peace and quiet no matter where we went. It felt like we were at a music festival...
2) Food: pretty awful for the price you are paying. Kengai was the equivalent of asian food from a fast food place at the mall. Maritea, which they pride themselves on being the best place on the resort, was underwhelming. Ultramar was barely edible, and we tried a bunch of other bars by the pool and the food was sub-par. We couldn't wait to get to the airport and have a subway sandwich just to have something substantial and not completely disgusting.
3) Exploitative - I travel extensively and stay at various places all over the world and I have to say that I've never felt as exploited. We were told that we could not get any restaurant reservations to ANY hotel restaurant on the property for NYE. Imagine our surprise when we are dining that evening at Kengai and we are told that the staff can get us a dinner reservation at any restaurant on NYE if we agree to buy a bottle of champagne.... (con't)
21.12.2025
Overall good, but I will not go back to this resort due to limited amenities.
25.10.2025
We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous.
04.01.2024
Bad experience, all they do is rip you off charging double for everything and constantly asking for tips. Yuck! No wonder people call them dirty Mexicans! Order cans for us and they charge us double then when I ask for help they don’t help and say that’s what he is charging when I was given a price at check out! Don’t stay here it’s not worth the money you can’t get anywhere so to eat you have to spend $100 us to get anywhere for food but then if you want to eat in the hotel it’s like your paying $1000 for a decent dinner I can not justify! What a bad hotel experience
10.12.2023
Incredible place, sophisticated architecture and exceptional service! We went with God's children and had a very pleasant time, they loved it! The only downside is the extra costs for food and drinks, which are quite high!
24.09.2023
A new hotel has opened, with hardware and software of seven-star standards!
09.05.2023
Loved the Jewel of Cancun!!!
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Frequently asked questions about Conrad Tulum Riviera Maya
How much does it cost to stay at Conrad Tulum Riviera Maya?
The cost of staying in Conrad Tulum Riviera Maya depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 258 USD. Enter your dates to see the exact offer prices.
Is it far from Conrad Tulum Riviera Maya to the nearest beach?
It takes 29 minutes to reach to the nearest beach.
What are the check-in and check-out times at Conrad Tulum Riviera Maya?
Check-in at Conrad Tulum Riviera Maya is possible from 15:00, check-out is until 12:00.
Does Conrad Tulum Riviera Maya have a pool?
Yes, Conrad Tulum Riviera Maya has a swimming pool for guests.
Are pets allowed at Conrad Tulum Riviera Maya?
Yes, pets are welcome at Conrad Tulum Riviera Maya, but we recommend calling ahead to confirm details (e.g., pet size, fees).
Does Conrad Tulum Riviera Maya serve breakfast?
No, Conrad Tulum Riviera Maya does not provide breakfast.
How to get to Conrad Tulum Riviera Maya from the nearest airport?
The nearest airport is Cozumel International Airport, located about 1 hour 49 mins from hotel by car (61.3 km) away.
What’s the cancellation policy at Conrad Tulum Riviera Maya?
The cancellation policy at Conrad Tulum Riviera Maya depends on your room type and booking terms.
Does Conrad Tulum Riviera Maya offer airport transfers?
No, Conrad Tulum Riviera Maya does not provide airport transfers for guests.
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