8.6
Excellent
383 USD
Book now

Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum

🌍
Mexico, Carr. Cancún - Tulum 307, Tulkal, Cdah. Chemuyil
● Center: 18 km
🌞 Beach - 1.3 km
➊ 1 line

Guests appreciate the panoramic ocean views from sea view rooms. The resort is praised for top-notch service, hospitality, and customer care. Buffet-style breakfast and lunch offer plenty of food options. Staff member Sebastian was noted for exceptional attentiveness and daily communication. The property provides a wide range of activities and a beautiful natural environment. The hotel is located quite far from the airport, requiring a car for convenient access. Some guests found the restaurant food to be mediocre and not matching the hotel's high standards. Limited availability of ice machines in some accommodation areas caused inconvenience. Local transportation options are expensive and limited, with no Uber service.
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Nature View Family Double room
Nature View Family Double room
Family room with bathroom
Beds:
383 USD
View more
deals
Accessible with ri shower Double room
Accessible with ri shower Double room
Air conditioning, minibar and shower
Beds:
383 USD
View more
deals
Nature View Family room
Nature View Family room
Family room with air conditioner, mini-bar and bathroom
Beds:
390 USD
View more
deals
Nature View Double room
Nature View Double room
Air conditioning, minibar and private bathroom
Beds:
452 USD
View more
deals
Family Double Ground Floor room
Family Double Ground Floor room
Family room with air conditioner, mini-bar and shower
Beds:
452 USD
View more
deals
Nature View room
Nature View room
Air conditioning, minibar and private bathroom
461 USD
View more
deals
Family Quadruple Ground Floor room
4 x
Family Quadruple Ground Floor room
Family room with bathroom
Beds:
461 USD
View more
deals
Double room with ocean view
Double room with ocean view
Air conditioning, minibar and shower
Beds:
536 USD
View more
deals
Family Double room with ocean view
Family Double room with ocean view
Family room with air conditioner, mini-bar and shower
Beds:
536 USD
View more
deals
Room with ocean view
Room with ocean view
Private bathroom
Beds:
544 USD
View more
deals
Family room with ocean view
Family room with ocean view
Family room with bathroom
Beds:
545 USD
View more
deals
Nature View Enclave room
Nature View Enclave room
Air conditioning, minibar and private bathroom
547 USD
View more
deals
Nature View Enclave Double room
Nature View Enclave Double room
Air conditioning, minibar and shower
Beds:
547 USD
View more
deals
Enclave Double room with ocean view
Enclave Double room with ocean view
Air conditioning, minibar and shower
Beds:
586 USD
View more
deals
Enclave room with ocean view
Enclave room with ocean view
Private bathroom
Beds:
593 USD
View more
deals
Nature View Family Suite
Nature View Family Suite
Family room with bathroom
Beds:
712 USD
View more
deals
Nature View Enclave Double Suite
Nature View Enclave Double Suite
Private bathroom
Beds:
720 USD
View more
deals
Family Double Ground Floor Suite
Family Double Ground Floor Suite
Family room with air conditioner, mini-bar and bathroom
Beds:
749 USD
View more
deals
Double Suite with partial ocean view
Double Suite with partial ocean view
Air conditioning, minibar and private bathroom
Beds:
758 USD
View more
deals
Double Suite with ocean view
Double Suite with ocean view
Air conditioning, minibar and private bathroom
Beds:
825 USD
View more
deals
Enclave Double Suite with ocean view
Enclave Double Suite with ocean view
Air conditioning, minibar and private bathroom
Beds:
899 USD
View more
deals
Nature View Quadruple room
4 x
Nature View Quadruple room
Air conditioning, minibar and private bathroom
Beds:
View more
deals
Nature View Enclave Quadruple room
4 x
Nature View Enclave Quadruple room
Air conditioning, minibar and private bathroom
Beds:
View more
deals
Nature View Family Quadruple room
4 x
Nature View Family Quadruple room
Family room with air conditioner, mini-bar and bathroom
Beds:
View more
deals
Quadruple room with ocean view
4 x
Quadruple room with ocean view
Private bathroom
Beds:
View more
deals
Quadruple room with partial ocean view
4 x
Quadruple room with partial ocean view
Private bathroom
Beds:
View more
deals
Enclave Quadruple room with ocean view
4 x
Enclave Quadruple room with ocean view
Private bathroom
Beds:
View more
deals
Enclave Quadruple room with partial ocean view
4 x
Enclave Quadruple room with partial ocean view
Private bathroom
Beds:
View more
deals
Family Quadruple room with ocean view
4 x
Family Quadruple room with ocean view
Family room with bathroom
Beds:
View more
deals
Double room with partial ocean view
Double room with partial ocean view
Private bathroom
Beds:
View more
deals
Enclave Double room with partial ocean view
Enclave Double room with partial ocean view
Private bathroom
Beds:
View more
deals
Accessible with ri shower Double room with balcony
Accessible with ri shower Double room with balcony
Air conditioning and private bathroom
Beds:
View more
deals
Enclave Double Suite with partial ocean view
Enclave Double Suite with partial ocean view
Air conditioning, minibar and private bathroom
Beds:
View more
deals
Family Double Suite with ocean view
Family Double Suite with ocean view
Family room with bathroom
Beds:
View more
deals
Governors Double Suite
Governors Double Suite
Private bathroom
Beds:
1 464 USD
View more
deals
Presidential Double Suite
Presidential Double Suite
Air conditioning, minibar and private bathroom
Beds:
3 137 USD
View more
deals
More rooms

Description

Hilton Tulum Riviera Maya All-Inclusive Resort is a five-star property located in the city of Tulum, featuring 735 rooms spread across several buildings. Guests can choose from a variety of room types, including ocean view suites and family rooms, many offering panoramic views of the Caribbean Sea. The resort has a private sandy beach just 15 meters from the buildings, complete with umbrellas and sun loungers. On-site, you’ll find seven restaurants and three bars serving buffet-style meals for breakfast and lunch, with dinner available by reservation. Facilities include a large outdoor pool, a spa and wellness center, a fitness center, and kids' amenities such as a playground and an open-air children’s pool. Free Wi-Fi and parking are provided. The hotel's service and cleanliness ratings are high, reflecting attentive staff and well-maintained grounds. This property welcomes families and guests with disabilities but does not allow pets.

Location

Hilton Tulum Riviera Maya is situated on Carretera Cancun Tulum 307 in Tulum, approximately 97 km from Cancun International Airport. The nearest airport to the resort is Playa Del Carmen (PCM), located 36 km away. The resort offers direct access to its own private beach just 15 meters from the accommodation. For additional beach options, Xcacel Beach is about 1.34 km from the hotel. The location is somewhat remote, and most guests recommend having a rental car since local taxis are expensive and services like Uber are not available.

Tips

  • Renting a car is advisable due to the resort's remote location and expensive local taxis.
  • Make dinner reservations in advance to secure your spot at the restaurants.
  • If you prefer calm swimming conditions, consider using the outdoor pool instead of the beach, as the sea waves can be strong.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Vegetarian Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: JSB, DinersClub, MasterCard, Visa, AmericanExpress
  • Check in time: 16:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
Booking hotels at the best prices
official partner of
Trip.com

Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Reception desk
Rooms
  • Room service
  • Family room
  • Smoke Detector
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Snack bar
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Water park
  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Water fun
  • Private beach
  • Pool facilities
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Conference Hall
Sports
  • Snorkelling
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Spa
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club
Pets
  • Pets Not Allowed

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 1340 m. It takes 20 minutes To the beach!

Video: Conrad Tulum and Hilton Riviera Maya All-Inclusive Resort Grand Opening Event

Map

Reviews

Cleanliness
Amenities
Location
Service
01.04.2026 kongwr
This is an independent resort, quite a distance from the airport, so it's best to have your own rental car. Dinner requires a reservation, while lunch and breakfast are served buffet style with plenty of options. The sea view rooms offer panoramic ocean views. The waves can be quite strong, so most guests prefer to stay by the swimming pool.
22.02.2026 Delighted
Wonderful place.. top notch service… great food.. amazing hospitality and customer service
14.01.2026 Debbie
Pleasent place to be everything food drinks, rooms
21.12.2025 Guest
Nice, all-inclusive hotel.
22.08.2025 Oriental_
I can’t say enough wonderful things about Hilton Tulum Riviera Maya! Everything has been absolutely perfect—the breathtaking nature, the abundance of wildlife, and the top-notch food and drinks. This is the kind of place we could happily return to again and again.
19.07.2025 GQkimi
The hotel's facilities are top-notch, but the restaurant's food is quite mediocre and doesn't match the hotel's caliber. The location is inconvenient; you can only rely on local taxis, which are very expensive, and there's no Uber available. I'd recommend staying in Cancun next time you visit Tulum.
09.07.2025 Guest
Very nice resort
10.05.2025 EduJajas
A decent all inclusive hotel with very nice service.
26.08.2024 Guest
We had a great time! Plenty of activities to do in plenty of things to see oh just a wonderful location. My only complaint is I was in Kassav four and the ice machine was never repaired the week I was there. I have to make that statement because it’s such an inconvenience to go to the other castles or qualifies so it’s all a complaint,
07.05.2024 Guest
The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Hilton Tulum Riviera Maya All-Inclusive Resort

How far is Hilton Tulum Riviera Maya from the nearest airport?

The resort is 97 km from Cancun International Airport and 36 km from Playa Del Carmen Airport (PCM).

Does the hotel have a private beach?

Yes, the hotel has its own private sandy beach just 15 meters from the property, equipped with umbrellas and sun loungers.

Are pets allowed at Hilton Tulum Riviera Maya?

Pets are not allowed, but service animals are permitted.

What types of rooms are available at this resort?

The resort offers a variety of rooms including Nature View rooms, Ocean View rooms, Family rooms, Enclave rooms, Suites, and several quadruple room options.

Is dinner included in the all-inclusive package?

Dinner requires a reservation, while breakfast and lunch are served buffet-style with many options.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 383 USD The best time to book is August 21, with rates starting from 383 USD

Mo
Tu
We
Th
Fr
Sa
Su
101112131415🔍16🔍17🔍18🔍19🔍20🔍21383 USD22383 USD23383 USD24383 USD25383 USD26🔍27🔍28🔍29🔍30🔍31🔍01🔍02🔍03🔍04🔍05🔍06🔍07🔍08🔍09🔍10🔍11🔍12🔍13🔍14🔍15🔍16🔍17🔍18🔍19🔍20🔍
Wrong hotel description? Tell us.
X