Grupotel Orient in Playa de Palma
Rooms and prices
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Description
Modern hotel in a beach area of Palma where there are many shops and bars. Beautiful bright rooms, good service and relaxing atmosphere.
Location: on the island of Mallorca, 13 km from Palma, 8 km from the airport.
Consists of one 7-storey building.
The hotel has 273 rooms.
Beach: public sandy beach of Playa de Palma, 500 m from the hotel (3 coastline). Umbrellas, sun beds: free.
Pets: no.
Check-in: 14:00 - 22:00 Check-out: till 12:00
On the hotel territory: outdoor pool, indoor pool, restaurant, lounge bar with terrace, Internet corner, Spa and Wellness center, garden, terrace, free Parking, Luggage storage, currency exchange, car hire, conference room, business center
Attractions: gym, sauna, mini Golf, Spa, Bicycle rental, formal program, Darts, table tennis, Board games, recreational area with TV
For children: kids club, children's Playground, Babysitting service on request
The distance to the nearest airport is 8 km.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Non-smoking rooms
- Room service
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Bar
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Packed Lunches
- Bottled water (at extra charge)
- Free Wi-Fi
- Area shuttle
- Car rental
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Billiards
- Mini golf
- Sun Deck
- Ping-Pong
- Parking
- Free parking nearby
- Free Parking on Premises
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Next to the beach
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Darts
- Table Tennis
- Tennis court
- Fitness facilities
- Doctor
- Solarium
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 620 m. It takes 9 minutes To the beach!
The distance to the sea is 550 meters
Street view
Video: Grupotel Orient: Mallorca Urlaub an der Playa de Palma
Map
Reviews
Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry).
Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message ******* (who we booked through), and when ******* called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology.
Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny.
Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste.
Overall, I wouldn’t call this a 4-star experience and wouldn’t return.
Clean hotel, friendly bar and reception staff. Pool was lovely (and quiet, during my stay!)
Food was a little bit hit-and-miss with the all-inclusive, but there was generally a wide selection available.
Issues:
- The rooms should be cleaner.
- I found a strand of hair on the bed.
- The food was disappointing at the dinner buffet.
- The hair dryer was not functional.
- Noise from the plumbing
- big hole in the ceiling over the toilet
On the other hand, the staff were very helpful with calling a taxi when leaving the hotel
They also don't provide drinks for lunch or dinner buffet. You have to buy them. I brought my own water and was challenged by a member of staff and told to leave it by the door. When I asked why it's a problem, she couldn't provide me with one. Very poor. Fair enough you want people to buy drinks, but don't take away the autonomy of people getting their own.
Apart from that, food was okay, rest of the staff were nice and it is conveniently located
POIs near hotel
Frequently asked questions about Grupotel Orient
How much does it cost to stay at Grupotel Orient?
The cost of staying in Grupotel Orient depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 234 USD. Enter your dates to see the exact offer prices.
Is it far from Grupotel Orient to the nearest beach?
It takes 9 minutes to reach to the nearest beach.
Is there anything special for children in Grupotel Orient?
Grupotel Orient offers Children's playground, Kids' club and Mini golf specially for kids
What are the check-in and check-out times at Grupotel Orient?
Check-in at Grupotel Orient is possible from 14:00, check-out is until 12:00.
Does Grupotel Orient have a pool?
Yes, Grupotel Orient has a swimming pool for guests.
Are pets allowed at Grupotel Orient?
No, pets are not allowed at Grupotel Orient.
How to get to Grupotel Orient from the nearest airport?
The nearest airport is Palma De Mallorca Airport, located about 14 mins from hotel by car (8.2 km) away.
What’s the cancellation policy at Grupotel Orient?
The cancellation policy at Grupotel Orient depends on your room type and booking terms.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 282 USD The best time to book is July 1, with rates starting from 282 USD