The St. Regis Mardavall Mallorca Resort in Portals Nous
✅ Staff consistently praised for warm and attentive service from airport greeting to concierge, highlighted by personalized butler attention and helpfulness tracking lost items. ✅ Beautiful grounds and panoramic sea views from rooms and terraces frequently mentioned, enhancing the relaxing atmosphere. ✅ Spa facilities noted as well-maintained, offering multiple saunas, Turkish bath, jacuzzi, and a clean fitness center with free access. ✅ Children’s facilities, including a kids’ club with healthy lunch options and attentive staff, received positive mentions. ✅ Michelin-starred restaurant Es Fum and other dining venues praised for high-quality cuisine and excellent service. ❌ Some reviews report that the rooms feel outdated and in need of renovation, especially the garden-view rooms which were described as dark and less inviting. ❌ Several guests noted the lack of direct beach access with only a public pebble beach nearby; umbrellas and sunbeds on the beach are paid extras. ❌ Service inconsistencies reported, including slow breakfast and dinner service and poor butler availability beyond pressing clothes. ❌ Complaints about occasional maintenance issues such as heater malfunctions, inconsistent water temperature, and blocked showers were noted. ❌ Some guests experienced issues with inattentive staff in certain areas, and one report highlighted alleged discriminatory treatment, which is a serious concern.
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Description
The St. Regis Mardavall Mallorca Resort, established in 2002 and renovated in 2008, features 128 rooms spread across four four-story buildings. Guests will find a spacious green estate with two outdoor pools and one indoor pool, plus a renowned Michelin-starred restaurant, Es Fum. Rooms range from Deluxe Single and Double rooms with balconies and sea views to multi-bedroom suites including Astor and Royal Penthouse options, all offering panoramic vistas and butler service. Facilities include a spa center with Turkish bath, sauna, jacuzzi, and a fitness center with free access. Family travelers benefit from a kids’ club, playground, and nanny services, while business guests have access to nine conference rooms accommodating up to 192 people. Services such as 24-hour reception, concierge, laundry, and free Wi-Fi in the lobby add convenience to the luxury experience.
Location
Located in the resort area of Costa d’en Blanes, the hotel is 15 km from Palma de Mallorca Airport (PMI). The nearest beach, Platja de Ses Penyes Roges, is 240 meters away and consists of a public pebble and stone shoreline. Dining options include two on-site restaurants and three bars, with the Michelin-starred Es Fum among them. Nearby, guests will find Restaurant Flanigan S.A. only 116 meters from the hotel. The resort lies within walking distance to Sporting Club Portal Tennis and Padel, and offers shuttle services for exploring Palma and surrounding villages.
Tips
- Book rooms with sea views or suites for the best experience as garden rooms can feel dark and less comfortable.
- Use the complimentary shuttle to explore nearby towns like Palma and Sóller.
- If traveling with children, take advantage of the kids’ club and playground for supervision and entertainment.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are allowed on request Fee: €75.00 (approx. US$87.39) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Upper floors accessible by elevator
- Electric car charging
- Allergy-free rooms
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Picnic area
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Fitness facilities
- Gym
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 240 m. It takes 4 minutes To the beach!
The distance to the sea is 150 meters
Street view
Video: The St Regis Mardavall Mallorca Resort, Mallorca, Portals Nous, Spain
Map
Reviews
I’m not sure what that previous review is even from, but no way it’s about this place. I can attest to that.
One of the most concerning issues we noticed was clear discrimination against Arabs, from the breakfast area to the restaurants. Staff seemed to treat non-Arab guests much better, which was very unpleasant.
The garden-view rooms were uncomfortable, with many flying insects due to the garden area. Considering the price, I do not recommend this hotel — there are definitely better options available.
Just wow. The St. Regis Bar is pure magic — where sophistication meets fun in the best way possible. From the moment you walk in, you’re treated like royalty. The atmosphere is elegant but never stuffy, the cocktails are absolute masterpieces, and the service? Flawless.
We had high expectations, and somehow they were exceeded. Every drink was a showstopper — creative, beautifully presented, and perfectly balanced. The staff clearly love what they do and made the whole experience personal and memorable.
Already dreaming of our next visit. If you’re in town and want to treat yourself, this is the place. Cheers to unforgettable nights at the St. Regis Bar! 🍸🔥
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The St. Regis Mardavall Mallorca Resort
What types of rooms are available at The St. Regis Mardavall Mallorca Resort?
Room types include Deluxe Single room with balcony and seafront, various Deluxe and Grand Deluxe Double rooms, several Junior Suites with different sea or garden views, Family Double Suite, Astor Suites with multiple bedrooms, Royal Penthouse Suites, and St. Regis Residences with balconies and sea views.
Is there direct beach access from the hotel?
The hotel is located 240 meters from the public pebble beach Platja de Ses Penyes Roges. There is no private beach access; umbrellas and sunbeds on the beach are available for a fee.
What family-friendly facilities does the hotel offer?
Families can use a kids’ club for ages 3-12, a children’s playground, a children’s pool, nanny services (paid), children’s meals on request (paid), and availability of baby cots on request for free.
Are pets allowed at the hotel?
Pets are allowed on request with a fee of approximately €75 per pet per night.
What wellness facilities are available on-site?
The resort has a spa and wellness center including a Turkish bath, sauna, jacuzzi, massage services (paid), and a fitness center with free access.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 1136 USD The best time to book is October 1, with rates starting from 1136 USD




































































































































