Pierre&Vacances Mallorca Portofino in Santa Ponsa

Amazing reception staff very friendly and so helpful, room spotless, great location, pool area fantastic, could not fault it.

We are currently staying at Pierre & Vacancies Portofino Apartments and just wanted to say a big thank you to Magdalena who works at the drinks kiosk near family pool . She is incredibly friendly, kind, and always greets us with a smile. Her positive attitude really made our stay even more enjoyable. The service was excellent every time – fast, welcoming, and professional. Magdalena truly goes above and beyond. Highly recommend!

Great location, room with a sea view, two pools and one was nice and quiet away from kids playing in pool, ideal for a relax with a book. Staff were very friendly and welcoming

Nice hotel,and near everything. Apartments are clean,staff are great, Beach just 3 minutes away,and bars and restaurants at your doorstep

What stood out about my stay if how friendly the staff where to my 6 kid. My son age 4 was very nervous at first but he loved it and the staff made sure everything was ok and the pool felt like we where in a £1,000,000 hotel

Didn’t know what to expect from some of the reviews I’ve read but can honestly say we had the best time. 3 night stay sun - wed apartment was spacious and clean loved the little gift pack with toffees and washing essentials on arrival. We had a side sea view but it was an amazing view and such a fantastic location also don’t worry about getting your nails done before you go plenty of places there for that. Will definitely be returning, only one thing didn’t know how to get the shower hot but it was an ok temperature not to cold so wasn’t bothered. Also pans, kettle, fridge, bottle opener and utensils supplied in apartment

5th year in a row staying here Wouldn't stay anywhere else The rooms, living are and balcony are large 2 pools, and bar onsite The staff, Sally and Cynthia just cant do enough for you, the best. Towels and toilets rolls when you need no probs. On the quieter side of the bay But supermarket, Bars restaurants and beach are a very short walk away Or a 15/20min walk across the beach is the main *****. Love these apartments See you nxt year again. Your Irish ladies xx

Our experience was brilliant, the staff were brilliant, the hotel was brilliant, highly recommended to anyone that's coming over to stay, the beach is only a 1 minute walk, the supermarket is less than that plus the hotel is smack bang between fantastic restaurants and amenities for all to enjoy, the hotel restaurant is also very nice and not expensive either, very highly recommended to either couples, families or solo people looking for a decent break away.

Ideally situated accommodation, perfect for accessing shops, bars, beaches and public transport for those wishing to travel further afield. The apartments are fairly basic but we had everything we needed. My only complaint is that we never were sure how the hob worked despite asking for help. But other than this no complaints at al. lWe had a one bedroom for three of us. Myself and my husband took the bedroom and left the sofa bed for my daughter. She said it was very comfortable to sleep on. The room was large enough to leave this set up and still use the space around it as a living area. The balcony is spacious enough for eating a meal on, which we did several times. We were on the fourth floor and had a sea facing view. It was restricted by the buildings in front, but we knew the location and suspected that would be the case so no issues there. On arrival, we were given a little cleaning pack with washing up liquid and some cloths, et cetera so had everything we needed to get going before we went to supermarket. The bathroom was spacious and well equipped, again it comes with some basic shampoo and body wash, plenty of towels. We were here a week and I think we had the towels replaced twice. There is not a mate service as such, but the apartment is well equipped with a sweeping brush and a mop. There was never any issue getting some bed around the pools. Both pools were well used by residence but also not overpopulated even in August which was nice. There was also a sunbathing deck which we never saw anybody use. Handy hint: there’s a little Ward rats near the left going up to the pool where you can do a wash for €4, takes about 40 minutes and includes detergents, and the balconies are so warm that it at all dried within a couple of hours. I’m delighted to be going home with no washing to be done when I get there. We didn’t have many dealings with the staff, but everybody we did meet was pleasant and helpful. We were able to keep the room on at the end of the visit, it was €60 but we had a really late flight so that seemed fair.