Apartamentos Cervantes in Cala de Finestrat

Stayed at the Diplomatic in June for 2 weeks absolutely loved it. Came back in October for 3 weeks, but never again will we come back here. We were made to feel out of place and as though we were not welcome. All the Spanish were made a fuss of by all the staff especially in the restaurant. On the second week there was an incident in the restaurant, where a waitress knocked my husband’s glass of red wine all over him, his shirt and trousers were soaked. He had to go back to the bedroom to change clothes. When he returned, there was no apology from anyone. In fact all the staff thought it was funny and tried saying that it was lucky to have wine spilt on you. What was really strange and offensive is that each time we went into the restaurant for breakfast or dinner, we were ignored by all of the restaurant staff. It was very embarrassing each time we were in there. The staff could not do enough for the Spanish while we were certainly made to feel the outsiders. What we would like to add is that we never complained about the above incident even though we were not offered another glass of wine or even an apology, and the said wine is what we bought and had every night for 3 weeks
Ann Turner & Michael Turner
From 07/10/2025 to 28/10/2025
3 week stay in room 611.