Spa-Hotels in Zermatt

This was a really nice place! The best thing I can say is I absolutely would stay here again if I come back to Zermatt.

This hotel was amazing! Our room was beautiful and clean, and the view from our balcony was incredible. The staff were welcoming and very helpful. The bar was very cozy.

Very clean and beautiful.. Staff super friendly. Beautiful view of the Matterhorn. Love the connected balcony for adult leisure.

Catrin was awesome. Picked us up from the train station, checked us in, gave us a tour of the hotel and made a great dinner recommendation.

Super friendly and helpful check in. Property is spotlessly clean and updated. Great property and would highly reccomend

Excellent customer service, fantastic stay! Wonderful customer service, so clean and comfortable. Stayed here after 10 days on the Haute Route and it was a magical ending to my incredible time in Switzerland. Very appreciative of the last minute soak in the jacuzzi in the evening too! Would highly recommend!

We had a really wonderful stay at Cervo! The location was so easy to ski in and out of. The restaurants were fabulous for dinner and for breakfast. The breakfast buffet was especially impressive with fresh squeezed juice from a variety of fruits and vegetables, and beautifully cut and presented meats and cheeses. The service was excellent. On the last night we are exhausted after a long day of skiing...

We had a wonderful stay at the hotel, and the view from our room was like a picture! The service and hospitality were exceptional. I would like to express my gratitude to the hotel, especially to the Guest Relations team, Carmen and André. They went above and beyond to help us organize our activities, considering the numerous changes we had to make. They also assisted in arranging a cake and a special...

A fun, design forward stay with a younger, slightly alternative vibe that feels refreshingly different from the more traditional luxury hotels in Zermatt. The atmosphere is relaxed and modern, with warm wood interiors, great views, and a cool, laid back energy throughout. One thing to keep in mind is the layout. The resort is spread across several separate buildings that aren’t connected indoors,...

A fun, design forward stay with a younger, slightly alternative vibe that feels refreshingly different from the more traditional luxury hotels in Zermatt. The atmosphere is relaxed and modern, with warm wood interiors, great views, and a cool, laid back energy throughout. One thing to keep in mind is the layout. The resort is spread across several separate buildings that aren’t connected indoors,...

It’s so much fun at apres ski. The music is different every day, the cocktails delicious and every single staff member so friendly and lovely. The food at Bazaar is spicy, vibrant, and interesting takes on Asian and Middle Eastern flavours. Made Nostra, their Italian restaurant, was a highlight: wonderful service and fun interpretations of classic Italian dishes. Will come back every time just for...

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay

Fantastic hotel room, comfortable, spacious & with good view though not facing Matterhorn. Hotel staff are all very friendly & welcoming that made our stay relax and memorable

Good Location.breakfast very good

We had a perfect view of the Matterhorn sunrise right from our room!

The location is super nice, can see the golden Matterhorn upon sunrise

Just a 10-second walk from Nihonjin-bashi, where you can enjoy a beautiful view of the Matterhorn. The location is absolutely fantastic! The room was clean and offered a nice view as well. While it wasn't a Matterhorn-view room, we still enjoyed a lovely view of the Zermatt townscape. If I get the chance to visit again, I would definitely want to stay here.

Best Matterhorn view hotel Stay higher floor for better view Good deals Recommended hotel for sure

I cannot express enough gratitude to Victor and the team at Hotel Garni Testa. After checking out and leaving Zermatt, I realized I had left my beloved hats behind. In a moment of desperation, I reached out to Victor with a total long shot, asking if there happened to be any fellow Singaporeans currently staying at the hotel who might be kind enough to bring them back home to Singapore for me. Not...

We had a beautiful stay in this hotel. In the middle of our trip we had a problem with our travel and the staff was so comprehensive and helpful. I recommend it and I hope to return soon

Location value staff and so accommodating. I would absolutely stay here again. The place is in the middle of everything. So clean and so convenient and I had an unobstructed view of the Matterhorn. Wonderful experience.

Hotel Testa Grigia delivered a truly wonderful stay. Our room was spacious and very comfortable—perfect for relaxing after a day in the mountains. Breakfast each morning was a highlight, with a generous variety of fresh, delicious options to start the day right. The staff were warm, attentive, and made us feel genuinely welcome throughout our visit. The location is ideal, with easy access to the train...

Excellent hotel. Quaint, comfortable, clean, great service (including Victor on the front desk), 5-7 minute easy walk along the Main Street from the train station. I would definitely stay here again.

The room was completely unexpected and a complete surprise. It was incredibly large, much larger than most hotels in China. While most European hotels are like little pigeon coops, this one had a large bathroom, a spacious living room, and even enough space for an L-shaped leather sofa. Best of all, there was a huge balcony with a view of the Matterhorn. No need to wake up early or stay up late to...

Incredibly friendly staff and clean rooms. Good breakfast, which included free ‘barista-style’ coffee. Good location - about a 10 minute walk to both the train station and the lookout. Would definitely recommend

Starting with positives - lovely staff and very clean and fantastic view of Matterhorn (not all rooms though). Negatives - no safe, no tv, no kettle/coffee machine in room. Coffee is only available from the downstairs coffee machine during breakfast hours otherwise you pay. You can have tea without milk for free. Not even one drawer in the room! Just an open type of shelving unit that I got my head...

Hotel Carina was the perfect place to stay in Zermatt! The restaurant was absolutely wonderful, serving delicious breakfast and dinner that made each meal a delight. Their craft cocktails were the best in town, expertly made and full of flavor. I would highly recommend this hotel to anyone visiting Zermatt and will definitely be staying again!

I have been staying at this hotel a few times in Zermatt and it is truly my favourite. I adore the room design, the quiet and peaceful location. The breakfast is fantastic and the staff extremly helpful and friendly. Not to forget the sauna and the steam bath after a full day of hiking. I can't wait to be back.

Me and my boyfriend, both having a lot of experience in the industry of food and drinks, had an amazing dinner at the restaurant of Carina a couple of days ago. Among the things that amazed us was the food taste , presentation and inspiration on the ways of Janis on how to handle a non the less simple ingredient pallete but make it in such an artfull and perfect way that every single bite got us excited...

My wife had a medical condition that required specific amenities. The hotel were really understanding and supported us well. Hotel was modern and very clean with great views of the mountains. Thank you to the Carina and management (special mention to Roberto) for putting the guest first.

We love Hotel Antika, this was our second stay in 12 months. Rooms are very clean and fresh, with nice toiletries. My only niggle would be that the pillows are too flat to be supportive but extra pillows were delivered to our room quickly on request. Staff are all very friendly and front desk extremely helpful. Breakfast is good and plentiful.

Clean rooms, helpful staff, great in-town location right next to the ski resort bus stop. Ski lockers and a spa downstairs. Our particular room had a fantastic view of the Matterhorn. Loved out stay and would stay again without hesitation.

Clean & comfortable room, great location, good breakfast. I'm glad I gambled on the weather and booked a Matterhorn View room- the views were spectacular! We were on the top floor and the elevator doesn’t go to the top, so be aware you might have one flight of easy steps.

Room is cozy. Great view of Matterhorn. Breakfast spread has lots ofvarieties

Loved the hotel! It has stunning views, spa and the breakfast was so good

Mountain View was beautiful from our room. Spa was one of the best I have seen. Breakfast was delicious and fresh. Staff were very helpful planning our trips and providing helpful tips to get around.

This is the best hotel I've stayed in Zermatt. The service is EXCELLENT. The rooms are so comfortable, clean and modern. Very very recommended. The receptionists are so approachable and friendly. Very happy with this hotel. Breakfast was Awesome 👌

Clean room and very pretty, even though it was mid-October it still got hot in the room and there was no fan so we just kept the sliding door open a little bit throughout the night and that worked! We had a balcony and just barely a view of the Matterhorn which was awesome. Tv had lots of channel options in English. Our room was very cozy and comfy. The lady that worked the desk in the evening was...

What a brilliant stay; can't say enough about the quality of the hotel, the staff, the service, the location. Absolute bliss. Would 100% book again.

Great hotel - close to the main street and all the relevant lifts but in a quieter area of town. The breakfast was great and the staff were so always accomodating - assisting with plans and transport.

Room was spacious and modern, staff was very attentive especially during the free breakfast buffet. Free shuttle service from main Zermatt train station throughout the day.

Wonderful breakfast. Comfortable rooms with a balcony. Obviously fairly recently renovated. There is no air con in the Cosy Chic room, which wasn't too much of an issue despite being August but in a heatwave it may be.

Very polite and friendly staff. We spent 3 nights at the hotel and everything was better than expected. Highly recommend this place.

Great service, great location. Highly recommend this place if you plan to stay in Zermatt. Very close to the Sunnegga station and the train station. Our room came with free breakfast and it was such a treat before leaving. The hotel is very clean and they have luggage storage during the day. Thank you for everything!!

This was the second time we visited Zermatt. Although the family room is not spacious as we reserved the last room just one day prior to our stay. We truly had a good stay because their friendly staffs, good breakfast, clean room and the pick-up service they provided. Also, they are near by the gondola station of Matterhorn bergbahnen.

WOW! We had an amazing stay in hotel holiday zermatt! The staff is very friendly and helpful. We arrived after hours and there was a key waiting for us. The rooms are very clean. Bathrooms are great. After checkout, they allow you to leave your suitcases as long as you like while you go tour the beautiful sights. Close to the train stations. Beautiful sunrise view of the matterhorn outside.

We stayed here last March, service was great , breakfast is the best . Rooms were clean and just had a mountain views. Would definitely come back here one day. Furthermore, we are grateful for the global shipment of the jacket. Having forgotten ours, we contacted them via email, and they generously sent it to us without additional payment, exemplifying superb service.

Hotel is clean and the mountain view is extraordinary. Staff is also really really nice. One of our friend lost his passport, staff is very helpful and finally found it.

We had a fantastic stay at Hotel Alpenroyal. The highlight was definitely waking up to an unobstructed view of the Matterhorn from our balcony, truly postcard-perfect. While the hotel sits on a hill, don’t let that scare you; they provide a key card for a private elevator/tunnel system that drops you right into the heart of Zermatt in about 3 minutes. The breakfast buffet was high quality with plenty...

Clean and nice hotel. The pool and sauna are small but sufficient. Easy access to the town center by elevator is a big advantage. Breakfast was tasty and adequate. There are no slippers provided in the rooms, and even basic slippers are only available for an extra charge, so it’s best to bring your own.

Enjoy a retro log cabin experience. The hotel offers a free shuttle service. The only downsides are that there's construction going on nearby, a large scaffolding obstructs the view, and there's no elevator. Those with large suitcases should avoid this option.

I booked a balcony room with a view of the Matterhorn. My view was of a wall.

Nice sauna. The only downside was that a house was being built right in front of our room, with a large crane directly blocking the Matterhorn. I wonder how long it will take for the house to be completed.

Room was big, comfortable and firm beds as we like it, and the shower was in a tub with a curtain, so water didn't spray everywhere! The room would have had a SUPER view of the Matterhorn, except there was a huge crane right in our way, so we had to go outside and down the hill a little way 7ntul we had a good view - nothing the hotel could do about it. The hotel has a heated pool and whirlpool inside...

It was a really pleasant experience from the beginning to the end. The hotel manager, Stephanie, was really responsive. Very clear pre-checkin and check-in instructions were corresponded to me. The hotel itself was in a quiet but yet central location. Easily walkable from the train station, or accessible by taxi if one chooses not to walk. The hotel faces beautiful landscape. Gorgeous in the day...

Clean and Comfortable room, also friendly and helpful staff:)

Delicious breakfast. Very clean bathroom and bed. Nice view to matterhorn if there was not a construction across the street

Zermatt is a car-free town, so we parked our car in Täsch and took the train to the hotel. The town isn't very big, and it's about a fifteen-minute walk from the train station to the hotel. Our room had a balcony with a hanging chair where we could enjoy views of the Matterhorn. The hotel felt very cozy, was clean and tidy, and the staff were very friendly. The breakfast didn't have sausages, but the...

Very recommended!! Will come back again ! Very unique and clean..

Very recommended!! Will come back again ! Very unique and clean..

Truly a very well mainted and kept Hotel. The location is almost perfect close to the skilift and with a beautiful view on the Matterhorn. The staff is really friendly and helpful. We asked for a third bathrobe and they brought it in less than 5 minutes. The sauna is small but has a cozy window and chill out area. The breakfast buffet is rich and delicious. Amazing bread and cheese. Probably one of...

Where do I start?! I’m so happy I went with Plateau-Rosa for my birthday trip! It was exactly what I was looking for - quiet, relaxing, and with a great view of the Matterhorn. I was warmly greeted by Pierre at the front desk and shown to my room, which was tidy, bright, and had a large balcony. Location-wise, it’s about 20 mins walk from the train station though there’s a bus. I didn’t mind walking...

Where do I start?! I’m so happy I went with Plateau-Rosa for my birthday trip! It was exactly what I was looking for - quiet, relaxing, and with a great view of the Matterhorn. I was warmly greeted by Pierre at the front desk and shown to my room, which was tidy, bright, and had a large balcony. Location-wise, it’s about 20 mins walk from the train station though there’s a bus. I didn’t mind walking...

We picked this hotel because it has some rooms with a view of the Matterhorn. The staff were very friendly, the hotel is super clean and the beds are comfortable. It is quite a hike to the hotel from the train station so you may want to take a taxi to the hotel with your luggage. Breakfast was good and breakfast room had big picture windows with a view of the Madderhorn.

I was so glad it was a bit away from the town center, although it was only 15 min walk away. With convenient electric bus, going around was so easy. And the fact that you have no other building between your room and Matterhorn, what more would you want. I want to go back there again soon even with exorbitant price in Switzerland.

We LOVED the Hotel Plateau-Rosa! It's really near the Glacier Express gondola which was just a short walk to get to and fun to watch go over while sitting on our balcony with wine and snacks in the evening. The room was very comfortable and beautiful. Great view of the Matterhorn!! Breakfast was included and delicious! The hiking trail to Z'Mutt was nearby and great. We hiked the Matterhorn Glacier...

We had a wonderful experience at Hotel Capricorn. Rooms and entire hotel was clean and had an excellent ambiance. Breakfast was excellent every morning and was included. The spa was spacious and had good hours. Staff was helpful and hotel was secure at night. Would definitely go back!

The room is nice, the breakfast is hearty, the wellness including spa and sauna is the best. We can see Matterhorn from our room every day, and there are black face sheep at the mountain on our right. It was a great stay indeed.

This was just a terrific hotel. The whole place was very clean and there were lots of little touches that showed thoughtfulness (e.g. a basket in the hall had lightweight lap blankets to use if chilly sitting on balcony). There was coffee available downstairs. Breakfast had plenty of choices. The Staff were friendly and welcoming. Just a really clean, well run establishment. I could not think of...

Excellent hotel where the staff are ultra helpful. Excellent breakfast, free 24 hr coffee machine, steam room and sauna and a lovely peaceful garden. Highly recommended.

The most magical hotel I have stayed at. We had a Matterhorn veiw room and I would recommend this to everyone, waking up to that veiw every morning is something I will remember for the rest of my life. Spotless, great breakfast and free hot chocolate! A short walk to the town and comfortable beds. I had a broken arm when we went therefore couldn’t use the spa but it looked beautiful. We will be back...

Very nice breakfast with fresh fruit, lots of cheese and meats, various types of bread and very good coffee. Pleasant and beautiful wellness, comfortable and practical rooms and very friendly staff. Easy honesty bar and always free coffee and tea.

The room was spacious and comfortable, and the bed was firm, so I slept really well.

Nice location and good breakfast. Bigger lift than usual ones we faced in Europe.

Location is perfect, not far from the train station. The receptionist was so kind and helpful. Heater was provided as the weather was cool and we can have a warm shower after a whole day outside. Totally recommended👍

Love the inferior design, vintage vibes. Rooms are clean. Definitely will book again

Highly recommended for this hotel , great location, near too everything, nice view from the balcony, big clean room , great service, I’m just loved it

Location was good and room was big but unfortunately did not get a replenishment of bath amenities

The staff were super nice and helpful. The hotel itself was very clean and aesthetic. I have nothing but good things to say about Hotel Romantica!

This is the coziest hotel we have ever stayed at. The service was unmatched, and we are forever grateful to have met the kindest hosts ever. The location is excellent. Bonus points for the sweetest puppy!! 🥹 I will definitely recommend this hotel

This Hotel is highly recommend. From the moment we arrived and received a warm welcome from Michelle! She was so kind and gave us lots of advice about how to enjoy Zermatt and the Matterhorn Alps mountain. The place is unique, beautiful decorative! Our room was cozy, comfortable and it had a balcony with mountain view! Michelle’s friend Greig went a way beyond to please us and provide a delicious breakfast...

Perfect location, quaint and cozy, but with modern amenities. Fabulous breakfast and hosts Thor and Michelle were top notch!!

We selected Hotel Romantica for its convenient location and online reviews. Very pleased with our two night stay. The hotel is comfortable with everything you need and more. Upon checking in Thor greeted us and was most gracious! He shared recommendations and guided our stay. We felt as if we were staying at a bed & breakfast because of the friendly and welcoming service. Thank you Thor and to the...

Our favorite Swiss hotel We loved this Swiss Chalet hotel in Zermatt. Thor and his wife were so helpful with everything during our stay and made us feel like family. The flowers on the property, the location and room were everything we expected from Switzerland.

Great hotel, great breakfast, outstanding views, Maria was wonderful!

Great yogurt. Short walk to e-bus and lifts. Helpful staff.

This was a lovely hotel with a wonderful view of the Matterhorn. The room was spotless and the staff were very accommodating.

Such an amazing property and so many extras. Such a great thing to have homemade pastries out that people could enjoy!

Wonderful breakfast, kind, helpful, friendly staff.

Great view from the property. Charming hotel. Very nice staff that accommodated our changes and took good care of my daughter when she arrived alone. The location is a ways from the train station so one should consider hiring transportation from the train station to the hotel.

I had some issues with my reservation that I booked through an online booking service, and the hotel was super helpful in helping me rectify the situation when they really didn't have to. Great customer service overall, and I would absolutely book with this hotel again.

Great breakfast with awesome fruits, good location, cozy and comfortable room.

Such a friendly and well run hotel. Great location, super value, lovely breakfast.

Comfortable rooms, fantastic breakfast, and unbeatable hospitality. When I return to Zermatt this is where I will be staying!

The hotel is a very cosy hotel... It's very close to. Beautiful view of Matterhorn... The staff very helpful and friendly... We enjoyed every bit...

This hotel exceeded expectations. We stayed in one of the renovated rooms with 2 kids. The pull out couch chairs were perfect for them. The ski room was great with boot warmers and a place to store our skis overnight. The breakfast was your standard European breakfast, but there were also scrambled eggs and hard boiled eggs available. The location is pretty central and it is an easy walk to the...

Lovely hotel in a good location. Lovely staff, breakfast selection slightly limited but good quality. The room was clean on arrival but a couple of minor issues - I had to request a kettle which was removed the following day by the cleaner and had to request again. Only hand towels in the bathroom on arrival but bath towels provided the 2nd day and rubbish bin not emptied. However i would return as...

Great place to stay in Zermatt. Easy distance from train station and in the heart of the town activity. Great room. Clean, comfortable bed and very quiet. Great breakfast. Very helpful and informative staff. We had a perfect view of the Matterhorn from the window/balcony of our room on the fourth floor! We would stay here again in a heartbeat.

When we arrived at the hotel the receptionist told us that one of of the rooms is only booked for the 11th while we booked it until the 12th. The duvet had a stain on it when we arrived and the towel in the bathroom had some booger on it! The elevator smelled awful but it was cleaned later. The receptionist is very friendly and professional, she was one of the reasons that made our stay better. Also...

This is a great little hotel. The rooms are very nice, comfortable with a small balcony with table and 2 chairs. The location couldn’t be better for ease of wandering around the town or getting to and from the train station (5 min walk). The bed was comfortable. The breakfast was decent, not a lot of selection, limited types of cheeses and meat, and basic breads, but you could ask for them to make...

Cordial reception, lovely room, top bedding, delicious and varied breakfast, completely peaceful night, if we can, we will come back and advertise it to those around us. Success for the Oliday hotel

The hotel facilities are complete, clean, and modern. It's within walking distance of the train station and in the town center. The front desk staff are friendly and very helpful with travel information and recommendations. Highly recommended.

Charming place just off the Main Street. Lovely friendly staff and the rooms had a wonderful coffee machine in them. Not the greatest breakfast selection but enough for satisfaction.

Hotel location is good and good view

Hotel location is good and good view

The hotel is the white house shown in the first picture. The room was quite small, but the breakfast was decent and pretty abundant. It's located in the middle of town, close to the church. Overall, the value for money is alright. Zermatt has tons of hotels, so there are many choices, but very few are available for booking on Ctrip.

Convenient location, staff is friendly, eco-friendly hotel, don't forget to bring your toothpaste.

Have to say this was a wildcard. For 10 years we stayed at the same hotel in Zermatt, was always our “home,” however when an offer comes up at 180chf less for 2 nights we decided to wildcard it - did not regret at all. Room 304 was superb, bed super comfy. Rooms amenities included a bathrobe, slippers, a water cartel, with offerings of tea bags and instant (good) coffee. Breakfast selection was plentiful...

Hotel Astoria is a beautifully preserved gem that truly captures the essence of a traditional mountain village stay. The architecture and interiors have been aesthetically maintained, giving you an authentic Swiss alpine experience that feels both nostalgic and heartwarming. While the hotel isn’t overly extravagant, the rooms are cosy, comfortable, and well-equipped, making it a great choice for travelers...

Hotel Review We booked this hotel last minute, eager to leave our previous accommodations, and it turned out to be a mixed experience. The hotel is quite small and has an old-world charm to it. The wooden floors in the rooms were clean and added a nice touch. The receptionist and the staff were very nice, welcoming us warmly and making our stay more enjoyable. However, the furniture was quite dated...

Great Service in a small but cozy hotel. The hotel is for sure not your standout 5 stars hotel but it has 5 stars service. Marc (the owner) is so helpful that you would not like to go to any other hotel. Additionally is his team is equally helpful and forthcoming at any given time. Great hotel at a great location (on the other side of the main river) with being exactly between the 2 cable cars which...

I spent 4 nights at the Astoria Hotel Zermatt in March for a long weekend of skiing. The Astoria is a traditional family run hotel with authentic Swiss Alpine charm. The room was spacious and spotlessly clean, the breakfast buffet had everything you would expect and the staff were helpful and friendly. The Astoria is conveniently located in the middle of town, surrounded by lively bars and restaurants...

Spacious n cozy room, great breakfast

Excellent hotel an the veiw from our balcony couldnt be better. Everyone has been friendly to us and breakfast has had many good options.

Absolutely fantastic hotel! Friendly staff, right beside the lifts and clean, comfortable room. Note: no elevator but other than that, 5 stars all the way!!! 😃

Very Nice location and staff. Breakfast was Awesome.

Need some central water refill station, good room but note no lift so if travelling heavy luggage take note, 10 min walk fron train stataion. Entrqnce stair case scary image of joker.

Everything was perfect except for the lack of an elevator; the room facing the Matterhorn allowed you to watch the sunrise from the sofa bed.

it is around 5 mins walk from the station to the hotel, the location is kind of at the edge of town, so I stayed away from the noise of the city centre. there is a river next to it, so it is relaxing to hear the sound of the river at night. I stayed at the highest floor of the hotel with a balcony of a view of Matterhorn. however there is no elevator at this hotel, so it would be not that convenient...