Hotel Astoria in Zermatt

Have to say this was a wildcard. For 10 years we stayed at the same hotel in Zermatt, was always our “home,” however when an offer comes up at 180chf less for 2 nights we decided to wildcard it - did not regret at all. Room 304 was superb, bed super comfy. Rooms amenities included a bathrobe, slippers, a water cartel, with offerings of tea bags and instant (good) coffee. Breakfast selection was plentiful, my only thing - better coffee would be appreciated, was a bit too thin taste wise. Still 5 stars and now seems we have moved to a new “home.”

Hotel Astoria is a beautifully preserved gem that truly captures the essence of a traditional mountain village stay. The architecture and interiors have been aesthetically maintained, giving you an authentic Swiss alpine experience that feels both nostalgic and heartwarming. While the hotel isn’t overly extravagant, the rooms are cosy, comfortable, and well-equipped, making it a great choice for travelers seeking peaceful rest after a day of exploring Zermatt. An added perk is the Sauna and Spa facilities, which provide a much-needed dose of relaxation amid the cold mountain air. The hospitality of the staff was exceptional. I would especially like to express my gratitude to Ms. Andria, whose warmth and helpfulness truly stood out. She not only made us feel welcome but also went above and beyond to help us plan our day in Zermatt with practical tips and recommendations. If you’re looking for a comfortable and affordable stay in Zermatt, Hotel Astoria is a fantastic option that blends simplicity with sincerity. Highly recommended for solo travelers, couples, and families alike. Room Tip: Choose a room with a balcony if you’d like to enjoy morning views of the mountains.

Hotel Review We booked this hotel last minute, eager to leave our previous accommodations, and it turned out to be a mixed experience. The hotel is quite small and has an old-world charm to it. The wooden floors in the rooms were clean and added a nice touch. The receptionist and the staff were very nice, welcoming us warmly and making our stay more enjoyable. However, the furniture was quite dated, which some might find charming, but it did feel a bit worn. The bathroom, unfortunately, could really use some refurbishment to bring it up to modern standards. Overall, while the hotel had its quaint aspects and the staff were lovely, a few updates could enhance the overall experience. If you're looking for a cozy, no-frills place to stay, this could be a decent option!

Great Service in a small but cozy hotel. The hotel is for sure not your standout 5 stars hotel but it has 5 stars service. Marc (the owner) is so helpful that you would not like to go to any other hotel. Additionally is his team is equally helpful and forthcoming at any given time. Great hotel at a great location (on the other side of the main river) with being exactly between the 2 cable cars which take you to the fabulous mountains.

I spent 4 nights at the Astoria Hotel Zermatt in March for a long weekend of skiing. The Astoria is a traditional family run hotel with authentic Swiss Alpine charm. The room was spacious and spotlessly clean, the breakfast buffet had everything you would expect and the staff were helpful and friendly. The Astoria is conveniently located in the middle of town, surrounded by lively bars and restaurants. There aren't a lot of ski-in, ski-out properties in Zermatt, so you do have to get the ski bus or an electric taxi to the lift in the morning, but this wasn't a problem for us. The OwnerManager Marc was extremely friendly and helpful, he helped us get all the ski chores done, ski hire, lift pass etc. Marc was very hospitable and we enjoyed a few drinks in the hotel bar with him, where he regaled us with stories of Zermatt and the Hotel over the years. The Astoria is reasonably priced(for Zermatt) we paid circa €1,200 for 4 nights in March. If you are looking for a good value, authentic Zermatt hotel, the Astoria is for you, we will be back!

Beautiful magical place, in the heart of Zermatt. Hotel is dated but is clean and all amenities work

Lovely rooms with a beautiful bar and restaurant, sauna, steam room and gym with friendly helpful staff

The hotel is in the middle of Zermatt with easy access to all parts of the town. The staff is friendly and helpful. The hotel was very nice and clean. I would definitely stay here again.

Nice, clean Hotel with friendly staff. Rooms are comfortable and spacious. Perfectly located in the middle of Zermatt.

Spacious n cozy room, great breakfast