Enjoy Beach Hotel in Bophut

The view is what you pay for, and it is magnificen and the restaurant is awesome. But it needs a deep cleaning and a restoration to get out from the 90s. I need a tetanus shot.

I booked through agoda, but they have removed my review from their site, I used no profanity, so I'm not sure why. So I am posting here instead. I booked a deluxe ocean view room for myself and a friend. We are two ladies holidaying together for the first time and wanted our own sleeping space. I, 57 my friend 66. The room stated it had a double bed and a sofa bed. We checked in and was given a room on the third floor, which had a double bed, a dirty cornersofa, which we initially thought was sofabed. We headed out for dinner, thinking we would make the sofabed up on our return. On returning, we looked for the extra bedding and couldn't find any. I go down to reception and the guy who checked us in could not understand so I use Google translate to ask if it is a sofabed which he responds no so we ask where are we both meant to sleep which he then points to the double bed. It is late, and we are too tired to argue, so we decide to take a sheet off the doublebed and use the cornersofa as a bed. The mattress topper is so stained it needed throwing away. The next morning, I complained again about not giving the correct room to no avail, again using the language barrier. We did manage to get extra bedding for the corner sofa as we only had one more night there. The balcony, had not been cleaned for months it seemed and was not really a balcony the door hitting the wooden rail and also housed the air-conditioning outlet fan which was noisy, not the tranquil setting advertised on the site. The shower was glass not tempered, didnt close properly and afaid it may smash. Upon checking out, three men emerged from a room on the floor below which looked to have a sofabed. I have requested a full refund from agoda, and they have not responded to my complaint. I have a video of the room, the uncleanliness and balcony. I am not one to complain, but this really was substandard and not what we booked and paid for.

Service and food - good !!

Room was basicly very old, bathroom needed to be renovated. A/C was so weak that on a sunny day you start sweating in the room bc the sun heats up through the big windows.

A/C never cooled down on anyday
View was very nice at least.