Metropole, Bangkok, a Tribute Portfolio Hotel by Marriott in Bangkok

First the positive. Excellent reception staff from Nong Fa. Staff all very pleasant and helpful.

On the other hand, horrible location in the middle of 24 / 7 traffic. Totally untrained manager who makes excuses and thinks saying I'm sorry alleviates the issue. AMEX CREDIT CARD not accepted. Horrible breakfast waste of money. Tiny rooms. Tiny gym. Far from BTS. Not at all the Marriott Bonvoy standard. Big mistake staying there.

This newly joined Marriott Group Tribute Hotel has lots to improved. I got upgraded to a Executive Room, which was great. But it came only with 2 bath towels. It has kettle and cups but no coffee tea sugar cream. No lotion and conditioner. The way the bath tub is designed, its impossible.not to wet the floor. Breakfast needs improvement. Its a semi buffet ala carte. So, cereals without milk. Toast with only margarine. Super market croissant in a bag. Yeh... Nothing exciting. Ordered a chicken toast but it kinda smells. The only great thing is the front service. They are really helpful and hospitable.

Just found washing machine leaking.

No idea 🤷🏻‍♀️ how this hotel becomes a part of Marriott system. Its not 5 stars, definitely far away. Please save your money and take it to somewhere else . The building as well as the facilities all come in the age like it’s from 30 years ago. They are trying to renovate partial time by time but not systematically. It’s definitely not worthy if you are on vacation and seeking for peace.

The hotel located on a noisy street and next to a traffics river. The backyard where the „new“ swimming pool located is facing a damping garbage dump, so you literally can’t hold the breath.

While you are at the pool, construction workers walk through the pool area all the time. Btw. the pool is so small and it’s only 1.2 meter deep, that it is more like a pond.

Sauna and jacuzzi are defect, women change room shabby, dusty and dirty. Hotel staff knows it, they even didn’t put any towels in the bathroom, since no one is dare to use it.

Btw. the 1st floor of the hotel turns into a techno club in the night so you will not get any sleep at all. Plus the noisy street/high way next to the window, you won’t get rest in the morning either.

Very ironically they did open bed service and put a “good night card” : how about close the techno club at first?

The only plus point is they do have a wash machine in the room, so you can do the laundry by yourself.

The last : hold no expectation to the breakfast, there is nothing near to 3 stars hotel.

I am glad we only stay 2 nights here.

I stayed at Metropole Bangkok from 10 Dec 25 to 15 Dec 25, in rooms 403 and 405. It was by far the worst hotel I have ever stayed in in Bangkok and no where near 5 star as they claim. The entire property is old and poorly maintained, with serious hygiene and cleanliness issues. I found blood stains (not mine) on my pillow case and only discovered this the morning after the first night. Disgusting. Rooms were plagued with mosquitoes, and my 2 yo daughter got so many bed bug bites on her face after sleeping in room 405 with my mother in law. In room 405, an entirely TORN quilt cover was used. Bathrooms are poorly designed, and the whole floor would get wet everytime we showered. The toilet bidets weren't working. The washing machine in room 403 has a leak and the entry way got all wet when I used it. Used cups were not taken away or replaced with clean ones by housekeeping, which is something I feel should be a basic requirement in 5* hotels. There is a kitchenette, but no pots, bowls or cutlery provided so it's pointless. Chow Cafe was poorly maintained as well, there were holes in the ground. The location of the hotel is far from Thonglor BTS and on a very awkward side of the road, so you would either have to walk 20 mins to get to bts or take a grab and get stuck in traffic trying to make a u turn. The hotel is also located very close to Bangkok hospital, so be prepared to hear sirens through the night. The front desk and security staff were very friendly and pleasant, but sadly it cannot make up for the horrendous state of the hotel and the rooms. I only stayed here because it was within walking distance to my event venue. All in all, terrible hotel. Your money is better spent elsewhere.