The Berkeley Hotel Pratunam in Bangkok
✅ Friendly and professional service, notably from staff member 'Ben' praised for attentiveness and teamwork ✅ Spacious family rooms with large beds and bathrooms, especially in the North Tower ✅ Convenient location near multiple shopping centers and street food markets, with easy access to Central World and Platinum Mall ✅ High-quality dining experiences, especially the all-you-can-eat dim sum and Peking duck at Mulberry Berkeley Chinese Restaurant ✅ Outdoor pool on the 11th floor with a bar and a fitness center available on site ❌ North Tower rooms and elevators reported as less modern and slower compared to the Main Tower ❌ Some guests experienced poor soundproofing and noise disturbances from neighboring rooms ❌ Bathrooms in some rooms lack bright lighting and absence of exhaust fans was noted ❌ Check-in lines can be disorganized and deposit requirements may cause delays ❌ Internet connectivity was reported as unstable in some rooms, and room maintenance issues such as mold and small holes were mentioned
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Description
The Berkeley Hotel Pratunam is a sizable five-star hotel established in 2013 in Bangkok's vibrant Pratunam district. It offers 788 rooms across two towers, including family and city view options such as Premier Triple rooms and Luxury Quadruple rooms. The hotel features an outdoor swimming pool on the 11th floor with an adjacent pool bar, three restaurants including The Berkeley Dining Room and Mulberry Berkeley Chinese Restaurant known for quality dim sum, plus two bars. Guests benefit from free Wi-Fi, free parking, and facilities like a spa, fitness center, and massage services. The hotel does not allow pets and requires a 1,000 THB deposit on arrival. The Berkeley is well-suited for families and groups, with kid-friendly amenities like children's menus and cribs available. Its 8.9/10 rating reflects clean, spacious rooms and attentive staff, though some guests note variability between the north and main towers in room condition and elevator speed.
Location
Located at 559 Ratchaprarop Rd in the Pratunam area, The Berkeley Hotel is about 19 km from Don Muang Airport and 40 km from Suvarnabhumi Airport. It sits approximately 1 km from Bangkok’s city center, close to major shopping destinations like Central World, Platinum Shopping Mall, and the Pratunam Night Market, all within walking distance. Nearby eateries accessible through the hotel lobby include McDonald's, KFC, Starbucks, and 7-Eleven, adding convenience for guests. The hotel is also near public transport links such as the BTS Skytrain, facilitating easy travel around Bangkok despite some traffic congestion reported by guests.
Tips
- If you prefer quieter rooms and faster elevators, request a room in the Main Tower.
- For shopping convenience, take advantage of the hotel's location near Central World and Platinum Mall.
- Arrive prepared for potential queues at check-in and be aware of the 1,000 THB deposit.
- Consider trying the hotel's dim sum buffet for a highly rated dining experience.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Japanese, American, Asian, Continental, Halal, Vegetarian Buffet [Mon - Sun] 06:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of THB 1,000.00 (approx. US$30.84) is charged. This property accepts cash and credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 20 years old
- Paying at the hotel: Visa, MasterCard, JSB, AmericanExpress
Services and facilities
- ATM
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Terrace
- Doorman
- Outdoor furniture
- Room service
- Family room
- TV
- Minibar
- Safe (in room)
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Free Wi-Fi
- Free internet
- Airport transportation
- English
- Tour assistance
- Suitable for Events
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Water fun
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Rental video equipment and computers
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Beauty services
- Spa
- Family/Kid Friendly
Hotel virtual tour
Video: HOTEL TOUR: The Berkeley Hotel Pratunam in Bangkok
Map
Reviews
She is an exceptionally friendly, attentive, and professional staff member. Ben always greets guests with a warm smile and makes them feel genuinely welcome. Her positive attitude and dedication to providing excellent service truly stand out.
She is very attentive to guests’ needs, works efficiently even during busy hours, and always remains calm and polite. Her teamwork and communication skills are also impressive, making the dining experience smooth and enjoyable.
Ben is a valuable asset to the hotel, and her hard work and commitment greatly enhance the overall guest experience. Keep up the amazing work!
One thing I really liked is that from the hotel lobby you can easily access McDonald’s, KFC, Starbucks, and a 7-Eleven, which was very convenient.
The beds were very comfortable, and the room amenities were good. The breakfast buffet was also nice with many choices, and the staff were friendly and helpful. We stayed on the 37th floor and had a beautiful city view from our room.
I really enjoyed my stay. Thank you Berkeley Hotel. Love from Sri Lanka 🇱🇰. Highly recommended! 😊
We stayed in a Luxury Tower King room for our honeymoon, and overall it was a very pleasant experience. The staff were thoughtful and friendly — they decorated our room in advance and offered free cocktails for our celebration, which was a really sweet touch.
The room was comfortable and clean, with a strong AC and all amenities provided. The shower controls were a bit tricky at first, but nothing major.
Location is excellent — right near CentralWorld, easy for taxis, and mostly safe at night. Traffic noise is noticeable from higher floors, but it didn’t disturb our sleep.
A couple of minor things to note: the hotel has six elevators, but we often found ourselves waiting for one, especially during busy times. Also, the “Do Not Disturb / Make My Room” switches can be confusing at first — I accidentally triggered a cleaning misunderstanding in the evening. The staff handled it very kindly, offering to fix it even after 6 PM, though we declined since we didn’t want to wait.
Check-in was relatively quick, though they require a 1,000 baht security deposit (standard practice). Overall, for the price, the stay felt fair and the thoughtful touches from staff made it memorable.
Highly recommended for couples or anyone looking for a central Bangkok location with comfortable rooms and attentive service.
Room was big and we took the family room. Cleanliness okay......you can see the room has signs of age. The main complain is that the bathroom is not as bright as I would like it. The beds were very comfortable and clean which to me is the most important point!
Location of hotel is good. Central world is within walking distance and so is the BTS
Overall had a great time there!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The Berkeley Hotel Pratunam
What types of rooms does The Berkeley Hotel Pratunam offer?
Room types include Premier (North Tower) Triple room, Premier Triple room with city view, Premier Family room with city view, Premier Bunk Bed Family room with city view, Premier Double room with city view, Executive (Main Tower) Double room, Luxury (Main Tower) Quadruple room with city view, and Luxury Double room with city view.
Are pets allowed at The Berkeley Hotel Pratunam?
No, pets and service animals are not allowed at this hotel.
Is breakfast included and what options are available?
Breakfast is served as a buffet from 06:00 to 10:00 daily with Western, Japanese, American, Asian, Continental, Halal, and Vegetarian options. Additional breakfast fees are not included in the room price and must be paid at the property.
Does the hotel provide facilities for families with children?
Yes, the hotel offers children's menus and cribs. Children of all ages are welcome, although additional fees may apply for children using existing beds.
What are the check-in and check-out times and deposit policies?
Check-in is from 15:00 and check-out by 12:00. A fixed deposit of 1,000 THB is required at arrival, refundable within 7 days after check-out.
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