Pullman Bangkok King Power Hotel in Bangkok

The room wasn't big, and the facilities were pretty standard. The hotel's location was also just okay, not central, and getting to the subway was inconvenient.

What was absolutely unacceptable was the hotel's discrimination against Chinese people. We booked a deluxe room, which typically spans floors 11 to 16. Despite there being many empty rooms, they assigned us to the lowest floor, the 11th. That in itself wasn't a huge deal, but what was truly infuriating was that they put us in the very last room, facing the hotel's machinery. The noise from the machines at night was so loud that it was impossible to sleep.

The next day, I complained to the front desk. A woman who claimed to be the front desk manager, with a haughty attitude and a frown, told me that if I couldn't sleep last night, I should have informed them to switch rooms. I countered, saying that as front desk staff, they should be well aware of what that particular room entails. With so many empty rooms, why would they assign us that one? She replied that not everyone is sensitive to noise… It was only after we strongly insisted that they finally agreed to change our room.

Furthermore, when we went to the restaurant for a meal, the hostess directly led us to a table by the coffee machine in a corner. There were many empty tables along the window, all occupied by Caucasians. I was quite upset and directly sat down at a window table myself. That corner table was then quickly given to another Chinese person…