Away Chiang Mai Thapae Resort - A Vegan Retreat in Chiang Mai City

Stay here for 8 nights. The hotel's decor is the type I like, neat and clean. They have good pest control and I found no insects or mosquitoes in the room.

This is a comfortable hotel with a strong getaway vibe. The staff provide attentive service, making it very relaxing and refreshing. It’s a hotel definitely worth returning to.

I've stayed at this hotel both times I've been to Chiang Mai. The location is incredibly convenient, close to everything. The rooms are clean, the service is good, and I really enjoyed the vegetarian breakfast.

Location: Walkable distance to Tae Phae Gate and accessible to nearby cafes.

Atmosphere: Quiet, peaceful and clean space. Very friendly and helpful staff.

Rooms: Clean, with daily room keeping. Send your laundry for washing by 10 am and get them back same day evening. Affordable - pack light. You can also request for anything for the room via their app - room service/ to replenish room amenities. Response time is quick and the app allows them to translate languages for easier understanding.

Value for money: Highly suitable for vegans and vegetarians alike. Jae (no onion / garlic) options aplenty. Morning breakfast has a selection of about 8 dishes in addition to the bread station, salad and fruit station, fruit juices and my favourite coffee options via the coffee machine.

Overall, this is my choice resort to go to. I will come back here if I visit Chiang Mai again.

The service was excellent! Alex was fantastic, very jovial, and helped us with our luggage and made us feel welcome in a short amount of time, giving us a great experience. Mana at the front desk was also very efficient and warm when we checked out. The breakfast was bountiful, with many freshly prepared dishes. The room environment was great, offering privacy and good soundproofing, and the shower was super comfortable.

I was really excited to visit this plant based hotel after being recommended many times and the experience did not disappoint!!

Very comfy rooms, ideal for unwinding after days watering the Chiang Mai streets.

The food was so good with their varied breakfast filled with sweet and savoury options and local flavours.

I also loved all of the extra details like the yoga space, gym, pool and cooking class all of which really enhanced my stay.

I hope to visit again soon!

More on my vegan travel blog: I Travel For Vegan Food 🌱

Away hotel in Chiang Mai was amazing, especially for vegans. The hotel is entirely vegan and has a beautiful resort layout with a swimming pool in the centre. I stayed in a deluxe room which was spacious and clean. The vibe was a modern taken classic Thai-style with wooden and rattan accents. The bed was large and comfortable, and it had a balcony with a nice view of the pool and the sunset.

The location is also pretty convenient. With it located just minutes away from Old Town and multiple street markets in the area.

The hotel has their own 100% vegan restaurant - Moreganic, which means you can have a vegan breakfast buffet! The buffet had about six or seven hot dishes like noodles and stir-fries, alongside a salad bar, toast, croissants, waffles, and fresh fruit with a self-service juice press.

I also tried the afternoon tea set with three tiers of delicious savoury and sweet items. It included tasty treats like bruschetta, small sandwiches, pandan sponge cake, scones, fresh fruit bowl and more. The restaurant opens until evening which makes it super convenient. Overall, I highly recommend Away Hotel to any vegan traveler looking for a comfortable and convenient stay in Chiang Mai.

It’s lovely to have a fully vegan resort. The property was very clean, the food was excellent, and I absolutely loved the breakfast. The breakfast buffet chef is fantastic, as is the chef at Moreganic, the main restaurant. I genuinely enjoyed all the food and loved feeling safe knowing everything was vegan.
What could have been better was the overall hospitality vibe. Many of the staff we interacted with felt quite disinterested and not particularly warm or welcoming. There were some standouts – Orn, Kham, and another staff member who was always smiling (I didn’t catch his name) – but most others felt lacklustre. On several occasions we went downstairs and were not greeted at all, even though staff were sitting at the desk.
There was also background music on repeat – a very short piano loop (around 15 seconds) that played continuously from around 6am until night in the breakfast and common areas. It became quite overwhelming over time and is unfortunately very memorable.
The room itself was lovely and very clean, however housekeeping was inconsistent on two days of our six-night stay. One day, when we had the eco card on the bed (meaning no fresh sheets), the beds weren’t made at all. Another day, my kids’ beds were only half-done with a quick fold at the end. Generally housekeeping was good otherwise. Different housekeepers rotating I think.
The air conditioning units had visible mould on the flap, which I wiped off myself. This raised concerns about whether there may also be mould inside the unit. There was a slightly musty smell in my room (we had two rooms). Luckily, as it was winter, we mostly used the fan, but this does need addressing.
English proficiency among staff was quite limited overall. Orn was great, but in general communication was difficult. I noticed this at another hotel in Chiang Mai as well, so it may not be specific to this resort.
On the positive side: the small gym was excellent and open 24 hours, with clean air conditioning. The bathroom had a great toilet bottom-wash-hose with good pressure, clean towels and sheets, bathrobes, a chain lock on the door for extra security, and a filtered water station.
Would we stay again? Probably not. The main reason we chose this resort was the vibe – friendliness and feeling taken care of – but it felt more like a serviced apartment where you provide your own hospitality, apart from the restaurants and generally good (but inconsistent) housekeeping. That said, it is aesthetically beautiful, and being able to eat anything without concern was a huge plus.
It would also be great to have hotel transport available during the day, not just for airport transfers, so guests can move around in a trusted vehicle. The airport pickup could have been more welcoming and smiling and the wai.
The food is exceptional. Moreganic is often empty, likely because prices are around 60% higher than local restaurants, but we really enjoyed our meals there, at breakfast, and via room service. The app-based room service worked very well and delivery was fast.
I noticed the pool-access rooms and feel they lack privacy, as other pool guests can sit right outside. My jacuzzi jets also didn’t work.
I don’t enjoy giving critical feedback, but I didn’t receive a post-stay feedback email, so this felt like the appropriate place to share it. With staff warmth improved, housekeeping consistency tightened, the music changed, and maintenance issues addressed, this would easily be a full-star stay for me. A fully vegan resort is truly special and unique, and the concept is wonderful.
We stayed about 26 days after the Queen’s passing, which may have influenced the atmosphere.
P.S. There are some lovely temples nearby, including Wat Mahawan, and others just across the road. All are about a three-minute walk from the resort. There’s also a great jewellery store close by called “I Do I Design.”

The service was excellent, the staff were very friendly and helpful
The location was perfect, with easy access to public transportation and local attractions.