Chiang Mai Marriott Hotel in Chiang Mai City
✅ Rooms described as clean, quiet, and comfortable with modern amenities and mountain views on higher floors. ✅ Fitness center praised for its equipment variety, including a standout ab machine and free bananas for guests. ✅ Excellent location close to night markets, old city gates, street food, and entertainment spots. ✅ Staff service is consistently noted as friendly, professional, and accommodating, with special mentions of individual employees. ✅ Breakfast buffet is varied and well-regarded, with fresh juices and good quality offerings. ✅ The hotel has recently renovated its lobby, dining areas, and rooms, elevating the overall experience. ❌ Some guests reported rooms being smaller than expected for a five-star hotel, particularly compared to other luxury hotels in Chiang Mai. ❌ Room service issues included cold food delivery and slow problem resolution. ❌ Pool bar service was occasionally inattentive during busy periods, causing long waits for drinks and food orders. ❌ Air conditioning in some rooms has been described as uncomfortable or overly suffocating by certain guests. ❌ Construction and renovation work caused chemical smells and temporary inconveniences during some stays. ❌ Mosquito presence in lobby and breakfast areas was noted, with staff providing repellents but ongoing concerns remain.
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Description
Chiang Mai Marriott Hotel is a 5-star property established in 2008, featuring 383 rooms within a 22-floor building. It offers a range of room types, from Deluxe Double rooms to two-bedroom Royal Penthouse Suites with Club Lounge access. Facilities include an outdoor pool, a fully equipped gym on the fourth floor with separate free weight and machine areas, a spa with sauna and massage services (paid), and a fitness center. The hotel has multiple dining options, including a buffet restaurant and bars, and services such as 24-hour security, concierge, laundry, and currency exchange. Families will find a kids’ pool and paid nanny services available. The hotel emphasizes cleanliness and comfort with soundproof and air-conditioned rooms. Check-in starts at 15:00 and check-out is by noon. The attentive staff, some speaking basic Chinese, and quality service have been highlighted by many guests.
Location
Located on Charoen Muang Road, Chiang Mai Marriott sits about 3 km from the city center and just 4 km from Chiang Mai International Airport (CNX). The hotel is approximately a 10-minute walk from key attractions like Tha Phae Gate and Warorot Market. It's also directly above the lively Chang Khlan Road night market, known for its street food stalls and evening entertainment. Guests can reach Chiang Mai Gate in about 15 minutes on foot. The location provides easy access to local bars, convenience stores, restaurants like Rajdarbar Indian Restaurant (96 m away) and Red Lion English Pub (131 m), and various massage parlors. Transport options including tuk-tuks and ride-hailing services are readily available nearby.
Tips
- Book rooms with Club Lounge access or higher floors for better views and added comfort.
- Use nearby tuk-tuks or ride-hailing to explore local markets quickly.
- If planning to use the pool bar during peak times, arrive early or expect some wait.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western Buffet [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is THB 1,000.00 (approx. US$30.17) per night. This property accepts credit cards and cash The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, AmericanExpress, JSB, DinersClub, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Smoking Allowed
- Upper floors accessible by elevator
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Kettle
- Free Wi-Fi
- Internet access
- Shuttle
- Car rental
- Airport transportation
- Taxi booking
- German
- English
- Italian
- Multi-language staff
- Chinese
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Sun Deck
- Parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Spa tub
- Outdoor pool
- Water fun
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Yoga
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
Hotel virtual tour
Video: Таиланд, Чиангмай, Чиангмай, Chang Khlan - Le Meridien Chiang Mai 5-Star
Map
Reviews
The basic room size isn't small, and it definitely meets five-star hotel standards. It's not humid at all and very comfortable. All the staff, from management down, provide excellent service, and many of them can speak basic Chinese.
I would definitely choose to stay here again.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Chiang Mai Marriott Hotel
What types of rooms are available at Chiang Mai Marriott Hotel?
Room types include Club Lounge Access Double room, Deluxe Double room, Deluxe Corner Double room, Premium High Floor Double room, 1 Bedroom Club Lounge Access Double Suite, 1 Bedroom Executive Club Lounge Access Double Suite, 1 Bedroom Diplomatic Club Lounge Access Double Suite Mountain View, and 2 Bedrooms Royal Club Lounge Access Penthouse Suite.
How far is the hotel from Chiang Mai International Airport?
The hotel is located approximately 4 km from Chiang Mai International Airport (CNX).
Are pets allowed at Chiang Mai Marriott Hotel?
Pets and service animals are not allowed at this property.
Does the hotel offer facilities for families with children?
Yes, the hotel has a kids' pool and offers paid nanny services.
Is there a fitness center and spa available on-site?
Yes, the hotel features a fitness center, a gym with separate free weight and machine areas, and a spa offering sauna and massage services for an additional fee.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 182 USD The best time to book is August 31, with rates starting from 144 USD