Destination Patong in Patong

The hotel looks nothing like the pictures. We arrived on time but were made to wait outside the room as it wasn’t ready yet. The rooms are very old and dirty- the towels and curtains were torn, bedsheets were stained and everything felt very unhygienic. The bathroom is too small and not convenient to use- there is not enough leg space as the commode is just close to the wall. The basin is also very small. There is no separate shower space and the entire washroom gets watery when the shower is used. There is no elevator in the hotel so we had to carry our heavy luggages. The only good thing about this hotel is the it is close to patong beach.
Overall we had a very negative experience. athere are much better hotels in similar or lower price ranges. We felt like we were scammed.

You need to be able to accept what's in my pictures if you're staying in this room; it's only suitable if you can compromise. The only upside is its proximity to the beach. What I absolutely couldn't accept was being given rusty forks to use. That's a health concern.

My stay at Hotel Destination Patong was a terrible experience. This hotel absolutely does not deserve its 3-star rating, and honestly, it doesn't even deserve 1 star.

The rooms are in a deplorable state: lack of cleanliness, broken fixtures, unpleasant odors, and no maintenance whatsoever. Nothing matches the photos or the description on the platform.

I don't understand how Trip.com can allow a hotel of this standard on its platform, as it clearly misleads customers.

Unfortunately, I couldn't change hotels, which completely ruined my trip. It's very disappointing, especially when you're traveling to relax.

⚠️ I strongly advise against booking this hotel. Please look carefully at the photos before making your choice and avoid this establishment.

ABSOLUTELY NOTHING other than the location is good about this hotel. They charged more than what a premium 3 star hotel does and provided the worst service. The entire premise was dirty, the rooms were dirtier somehow. There were no amenities inside. The checkin time was 2 pm. We arrived at 3 and still the room wasn’t ready and they cleaned it with us standing outside the room. They took a 1000 baht deposit for the room which i have never seen before. There were spots on the bedsheet, the curtains were torn and dirty. The rooms were just not maintained. You can get far better deals than this

Please do not even think about this place, if you cant climb stairs, this is not for you!
We stayed one night, due to late arrival from Australia.
The rooms are tiny, dirty, bed was comfy, holes in walls, blind to window was broken, floors dirty and shower and toilet looked like it hadnt even been cleaned.

**SCAM WARNING – Stay Away From This Hotel**

This hotel operates in a very dishonest and unprofessional manner. We booked a *2 queen-size bed room* through Agoda, but upon arrival, the staff immediately claimed that our reservation *did not exist* in their system. They did **not bother to check properly** and made no effort to investigate further. Later, it became clear that *Agoda had booked the room through another third-party provider*, something the hotel staff themselves seemed *unaware of* or unwilling to understand.

Instead of resolving the issue, the *female receptionist was extremely rude and dismissive*, while the *male receptionist at least attempted to listen*, though no real solution was offered. Despite our *original room being visibly empty*, they *refused to give it to us* and insisted the booking was invalid. After *nearly four hours of arguing*, we were forced to pay an *additional 5,000 baht* just to get a room—*not the one we originally booked*, but a *random, inferior room with one bed*. This completely *ruined our day* and disrupted our travel plans in Patong.

The hotel itself is *old and poorly maintained*, and the rooms are *nothing like the photos shown online*. The *bathrooms and balconies are extremely small*, and only *a few rooms actually have a beach view*. The building feels *unsafe*, with *doors that do not have proper locks*. Overall, the staff seem *clueless about their own booking system* and more focused on *extracting money from tourists* than providing honest service.