5 star hotels on first line in Phuket

The facilities and amenities were excellent, and the air conditioning was promptly fixed when it broke down in the middle of the night. The room we were given faced the beach directly, and the breakfast was superb. My whole family was very happy with our stay.

Comments online mentioned the rooms were damp, but I didn't really notice it. The air conditioning had a slightly strong musty smell, but after a while, my nose got used to it, haha! Other than that, there's nothing to complain about. Some said the service was poor, but I felt it was acceptable – not overly deferential, but certainly not dismissive either. Breakfast was decent; I think some reviews...

Stayed for three nights and was generally quite satisfied. I never opened the balcony door, so the room didn't have the humidity issues many reviews mentioned. There's a dedicated splash pad for kids, and my child had a great time.

Before my trip, I did some research and indeed saw some negative reviews online. However, several friends and family members who stayed here a few years ago all had positive things to say, so I ultimately chose this hotel. My actual experience was better and more consistent than expected. The front desk staff were friendly and patient; I didn't encounter any of the attitude problems mentioned in other...

Facilities: The water park facilities are complete, safe, and hygienic, and the rooms are clean, although there's a slight smell of renovation. Hygiene: The room hygiene is good, and the mini bathrobes provided are very cute and practical. Environment: You can't see the sea view, but it's very convenient to cross a small road to get to the beach. Service: The staff at the kids' club and water park...

We were thrilled to get a free upgrade to a two-bedroom suite in the new building! What's even better is that you can step right out onto the balcony and into the 1.2-meter deep swimming pool. It's so convenient to just hop out of the pool and take a shower. I heard this building is new, but there's no renovation smell at all. Parents, if you're thinking of coming, go for it!

Check-in for single rooms was incredibly slow. This hotel had the most Chinese guests I've seen. The environment was lovely, but a 'sea view room' with an obstructed view isn't really a sea view, so I'm glad they changed it for me. At breakfast, the table I was assigned was already taken. I'm not sure who got there first, but they didn't try to sort it out for me, just told me to find another table...

The service, location and facility is very good . They have pickleball court but don’t understand why close at 6pm. The breakfast was quite bad limited range of food omelette of the day was delicious but other than that it’s not that good. For example i can’t find salmon or other protein to eat.

This is a fantastic hotel! The staff, facilities, and service were all excellent. The food, pool, and kids' play areas all deserve 5 stars. It's also close to the beach. Now for a few negatives: Our check-in was quite unpleasant. We had changed the guest name mid-booking and notified the hotel via Ctrip, but there was a communication breakdown between the hotel and Ctrip, leading to us not being...

A genuinely great stay, no regrets, offering excellent value and a fantastic experience. The check-in experience was wonderful; the room was clean and tidy, and the environment was quiet and pleasant. Both the pool and garden views were lovely. It's within walking distance to the beach, making it very convenient for getting around. The service was warm and attentive, with quick responses, and the overall...

The location is perfect for a beach holiday. You just need to cross the road to get to the Karon beach, near the hotel there are Karon village to walk and to feel real Thailand. The hotel is very big itself, has amazing spa and gym, several pools. The restaurant Thai Thai was the most delicious food we have tried in Phuket, so sorry that there are not quite a lot of customers, the food is fantastic...

Overall, a great stay and a reliable choice for a Phuket vacation. The hotel environment is lovely, with lush and comfortable tropical gardens. The common areas are clean and well-designed, making for great photo opportunities. The room was spacious and tidy, with expansive sea views. However, the soundproofing and cleanliness could be improved slightly, as there were yellow stains on the bed. The...

Great hotel with nice amenities. Two large pools, close to the nightlife.. Just remember there are 8 or 9 Andaman hotels in Patong alone.. Don't put the wrong one in your GPS and start walking and have your phone die and lose your passport. This place is a maze to navigate with GPS and next to impossible without it unless you're very familiar and read Thai. Said from experience.

We have stayed at this hotel for many years and we love the location, the new rooms are very spacious and comfortable too.. The reception team are always so helpful and welcoming - Fun has always made sure we are happy with everything. Ton the luggage concierge is great too he welcomes us every time. The only downside is the breakfast as this could be improved and it so make the stay 10/10 We can...

Dear Hotel Team, I wanted to take a moment to express our sincere gratitude for the truly delightful stay we experienced at your beautiful property in Phuket. We were especially pleasantly surprised and touched by the exceptional warmth and care shown throughout our visit. The breakfast restaurant truly stood out — every morning felt like a special treat, with delicious food, beautiful presentation...

We have been customers for several years for long hotel stays and we see the consistency in the work and the attention to detail dedicated to customers. A very professional front office staff that is always friendly and helpful and welcoming to make you feel at home and ready to resolve any request. The manager Chatarin is always there to view and resolve any request quickly always with a smile same...

We had an incredible experience at this hotel! From the moment we arrived, the staff were welcoming and incredibly helpful. We stayed in a ground floor room with private pool access, the room was spotless, beautifully decorated, and very comfortable, with everything we needed for a relaxing stay. Breakfast was good with plenty of variety. The location is perfect, relatively close to everything we...

We book the room with pool access and we love it very much. Hotel location is perfect, everything is within walking distance. Front desk staff Pangpond is exceptionally friendly and alway with a smile. We'll come back to this hotel again.

Pros: Has a private beach, and the sea is clean and beautiful, allowing you to avoid the crowds. Cons: 1. Check-in was quite slow. I arrived at 3 PM to check in, but wasn't informed that my room was ready until around 3:40 PM. 2. The location is a bit secluded, with not much to see or do nearby.

Very satisfied, the hotel is beautiful, I love it! I'll choose to stay here again next time I visit.

Breakfast was delicious and cleaning service good

Over two thousand during peak season. The room facilities are only worth about 150 yuan. It can't compare to domestic Atour or Hanting hotels. It's too old. On the first day, the drain was clogged, and the hairdryer was barely functional, practically just a prop, and broken to boot. It's passable if you just need a place to crash. However, its beach and scenery are indeed excellent. The beauty lies...

We had an amazing stay in Le Meridien Phuket. One of the best beaches I've been to. Service excellent. Food good and right prices. Highly recommended!!

Great Hotel and good location. Hotel staff was amazing and very helpful. Lots of activities for kids. Food was very good.

An unparalleled vacation experience! Perfect for families with children. You don't even need to leave the hotel – just unwind and relax. It's a truly carefree, all-inclusive stay. Thumbs up, indeed! While Phuket itself can feel quite dirty, run-down, and chaotic, like a disordered small town, the hotel itself is a complete vacation paradise, offering ultimate relaxation.

The activities were great, the scenery was beautiful, and the people were lovely. It was also convenient for me to walk to Patong.

Overall, the hotel experience was good. The pools in buildings 1, 2, and 3 are interconnected. The kids' pool is located between buildings 1 and 2, while the adult pool with a swim-up bar is between buildings 2 and 3. (Building 4 is suitable for those who prefer quiet.) You can walk or swim through the connecting arches between buildings 1, 2, and 3, so don't overthink which building to stay in. The...

A standard family-friendly hotel. Even though the Christmas prices were outrageous, it mostly met this mom's need to relax while traveling with kids. We didn't leave the hotel for two days and the kids were never bored, playing until they instantly fell asleep every night.

The staff were warm and attentive, the rooms were clean and hygienic, and the hotel's restaurant and facilities were all excellent. The only downside is the average location; even with the shuttle bus, it takes over 20 minutes to get to Patong Beach, and Karon Beach is even further. If you choose this hotel, you can temporarily set aside other plans and just enjoy your stay.

This hotel is perfect for a vacation! The private beach is excellent for snorkeling; I saw even more fish species there than on the island hopping tour. The dining options are extensive, and I highly recommend the all-inclusive package, which lets you eat and drink from 11 AM onwards. The kids' club also offers childcare, and the staff are incredibly patient with the little ones, even if they don't...

The chalet is really very good: spacious, beautiful, and with an amazing view. It has all the kitchen utensils, although we didn’t use them, and it was extremely clean. I definitely recommend it. The only slightly inconvenient point is the location. The chalet is located at the top of the property, so you need to rely on the reception to arrange transportation to the main area, where the reception...

The weather was quite windy during my stay, and the pool was a little too cold to swim in, but overall I still had a pleasant experience.”

Excellent perfect hotel. View - perfect Transportation for lobby to room very fast

Very nice staff, well-equipped hotel, free transportation, everything is available, but on some rooms, there is a lack of cleanliness, I had to change my first room because it was not clean. I added money to have a room with access to the pool, because I think they do too much cleaning to these rooms. Pool lack of tiles 5 stars just in Phuket, not elsewhere

**Patong Bay Hill Resort Review** *Stay Period: August 13-17, 2025* *Rating: 4/5 stars* My family and I recently spent four nights at Patong Bay Hill Resort with friends, and overall, it proved to be a pleasant hillside retreat with both strengths and minor limitations. **Accommodation & Location** We booked a pool access sea view room, which was impressively spacious. The bedroom comfortably accommodated...

Spacious room, nice view and good services by the staff. They even deco the bed for us to celebrate our birthday. They have shuttle services to nearby area too.

Pretty good. My mom was very happy with our trip. The hotel is a bit far from the beach, and while there's a shuttle, it doesn't run very often. The hotel staff, however, were excellent – patient, professional, warm, and attentive.

Good hotel for a couple of nights. It’s a smaller hotel but all the amenities are fine. Gym is a little small but functional. Close to the beach and had a free shuttle bus service.

The hotel environment is great, and the breakfast is delicious too.

Nice staff and near the beach.

great place to stay for a week, pool was nice, room is clean and spacious,staff is attentive and helpful.

The hygiene was excellent, and the room smelled lovely. This hotel is located in the southern part of Phuket, near Nai Harn Beach, which is a bit out of the way, but the upside is that it's not noisy. It's about a 15-minute walk to 7-Eleven. There aren't many dining options nearby, so it's not as convenient as other beaches. However, the hotel's price wasn't excessively high. There weren't many Chinese...

It was just okay. I told the front desk I didn't want a room at the end of the corridor, but they still gave me one in a corner of one of the buildings, with a view as shown in the picture. Maybe it was because I arrived at midnight, and there was only one staff member helping a Western guest with their luggage while showing them the way, completely ignoring our bags. I had prepared a lot of tips beforehand...

The hotel's location is excellent, making it convenient to get anywhere. It's about a 10-minute walk to Jungceylon Shopping Center, and the nearest 7-Eleven is only about 5 minutes away. Patong Beach is also roughly 10 minutes away. The rooms are a bit old-fashioned, but very clean. The pool isn't huge, but it's perfectly adequate. The hotel staff are really friendly, always smiling from arrival to...

Our trip has been wonderful experience with hotel - I have to say — this hotel truly exceeded my expectations. Hotel is in great location and the service was EXCELLENT, all the staff were friendly, helpful, and professional throughout our stay. Airport pick up service was seamless easy. Check in was smooth, Teh greeted us with genuine warmth and friendliness, which immediately made us feel welcome...

Our stay was absolutely wonderful! The customer service was outstanding and the overall experience was perfect. The facilities, breakfast buffet, location, and service were all top-notch and exceeded our expectations. The only minor inconvenience was having to wait an extra hour until 3 PM for the check-in, but apart from that, everything was above par. Highly recommend!

Beautiful hotel with such friendly staff who couldn’t do enough for us. We stayed in a pool access room which was lovely, clean, and so convenient for a relaxing dip anytime. The only small downside was a few mosquito bites due to the surrounding greenery, but the lovely lady who cleaned our room, Fang, was so sweet — she even brought us mosquito spray to use, which was a thoughtful touch! We ate...

Clean, the staff are very nice, the breakfast is very good, a lot of foods and the place near jangcelon shopping centre 🏬

Bring a pop of color into your holiday at this chic lagoon-side resort 💛 Welcome to Cassia Phuket, where good vibes meet the beauty of Bang Tao Beach. This hip resort in the Laguna Phuket area lets you truly Live, Laugh, Love with freedom and fun in your own style. Even though it’s not directly on the beach, the coolest part is hopping on a wooden boat across the lagoon to reach Bang Tao—such a unique...

Our stay at Cassia Phuket was absolutely amazing! We stayed in the Loft Room, and the view of the lagoon and the beach from our room was simply breathtaking — it felt like waking up in a postcard every morning. The hotel’s location is perfect, with direct access to both the lagoon and the beach. One of our favorite parts was the complimentary ferry that takes guests across the lagoon to the beach...

Posted on TripAdvisor as well: I recently had the pleasure of staying at **Cassia Phuket in Laguna** during my October trip to Thailand, and I can honestly say it was one of the highlights of my journey! Originally, I booked for 3 nights, but I loved it so much that I extended my stay and returned for another 2 nights at the end of my trip. What truly made my experience unforgettable was the **incredible...

Wonderful experience here at Cassia Phuket. The staff and the hotel room were the best features about it, but on top of that the location and the amenities included were top notch too. All the staff are courteous, always say hello to you. Customer service was very quick any time we called for something like extra water or a quick cleanup. My birthday happen to be in the week we stayed here, and the...

I will not recommend families to stay here. Rooms aren't sound proofed or blackout and it gets bright early as the curtains aren't able to keep them out so my kids didn't have a restful sleep especially in the second room. We were placed in the second floor right above the vista restaurant with music playing till late at night. We booked their anniversary package which comes with many complimentary...

Generally a good place to stay with a family. Pros: - Design is modern, colorful and nice - Staff are super helpful and always keeps smiling! - Pool area is great - Gorgeous beach and very reliable water shuttles to it. Cons: - When booking a room with no lagoon view it is actually means that you are road view, and the isolation is extremely bad! - Breakfast lacks variety, especially for kids. - Location...

Love this hotel! I really love the environment — very natural and calm. I stayed in a villa. The room looks a bit old, but it’s big and I like that it has a bathtub and direct pool access. My baby loved it! Breakfast was delicious with many varieties to choose from. I also love the kids club — very clean and well maintained. The staff named Wee (not sure if I got the name right) was very kind and...

The hotel is a bit far from the beach; you can take a car to the entrance and then walk the rest of the way.

This was a nice hotel. A little off the Main Street so it is quiet.  The hotel provides a short ride to the Main Street (very convenient.). Breakfast buffet is pretty good. Would stay again.

🌟 A Seamless and Memorable Stay Despite arriving late at night and in heavy rain, checking in was absolutely smooth and problem-free. We had reserved two connecting rooms, but we were pleasantly surprised and delighted to receive an upgrade to a spacious suite with three rooms and three bathrooms for our family. This upgrade made our entire holiday exceptionally comfortable and enjoyable. Because our...

What a beautiful modern hotel. Large King comfortable bed. Spacious wardrobe and bathroom. I enjoyed the Gym facilities, very up to date. Afterwards 20 mins in the Sauna to relax and a Thai beer at the pool bar. The staff is very polite and ofcourse very well spoken English by all of them. Apologies in advance, I'm not a very good photographer.

I booked this hotel mainly for my daughter’s birthday, drawn by the kids’ splash pool — but it was closed the entire week without any prior notice, explanation, or alternatives. This was a big letdown, as the pool was the main reason for choosing this hotel. On arrival, the lobby felt temporary and cheap, but it didn’t affect our stay. Our first room had a strong smoke smell despite a non-smoking...

Location is strategic. The room is spacious and very clean. Staffs are friendly and helpful. Kids love the water park, so much fun! Breakfast provided with variety of choices. Overall the resort is good and satisfy. Recommended to stay!

Let's be honest, over 80% of the guests at this Phuket hotel are white Caucasians and Russians. The security is quite good. This hotel is very friendly to white people, with very few Asian guests. The breakfast is quite rich and caters mostly to Western tastes. My child enjoyed it, but I imagine older Chinese guests might not be used to it. The bread is delicious, but the coffee is terrible. The Thai...

I had the most valuable time over at Phuket Emerald. The staffs are great - from the front desk, to the breakfast table and concierge, Eak - he’s very helpful! The breakfast variety is good. Staffs are friendly and helpful. The pool is very great for kids, though a little cold at times but it’s ok because the weather is hot. And it’s about 5-7 mins walk to the beach, cross a small road that’s...

The rooms in this hotel are spacious, but the cleanliness inside the room isn't great. The towels felt really dirty and were quite grubby. The disposable toothbrushes were the shedding kind. There's a kids' playground and a pool, but the pool has a lot of stairs, so you need to be very careful as it's easy to get injured. I saw many children get hurt, including my own child who injured their foot....

Overall satisfied with the hotel amenities and location. Will stay again the next visit.

This hotel is perfect for families. The rooms are spacious, and having direct access to the pool from the room is super convenient for kids to swim. Plus, there's a water park! It's also very close to Karon Beach and there are plenty of dining options nearby. Overall, it's a good stay.

Angsana Laguna Phuket exceeded all expectations. It’s a true luxury escape that offers a perfect blend of relaxation, adventure, and natural beauty. Whether you’re looking to indulge in spa treatments, enjoy a variety of activities, or simply unwind by the beach, this resort has it all. Highly recommend for anyone seeking a peaceful, luxurious getaway. The service also was very nice. What really stood...

I had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff were friendly, welcoming, and always ready to help with any questions or requests. The location was also very convenient, with easy access to nearby attractions, restaurants, and transportation. The facilities were excellent, and the overall atmosphere of the hotel was relaxing and enjoyable. I especially...

⭐⭐⭐⭐⭐ We had an absolutely fantastic stay at Angsana Laguna Phuket. From the moment we arrived, the staff were incredibly kind, welcoming and attentive – nothing ever felt like too much trouble. The service throughout our stay was genuinely warm and professional. The rooms were spotless and beautifully maintained. You can really tell they take pride in cleanliness and comfort, which made it easy...

We have stayed at some top end resorts in Phuket in the past, and we were blown away by how amazing our experience was at Angsana. Everyone was so friendly and helpful, especially Victor the concierge! But the whole staff was fantastic and made us feel right at home, which is amazing considering the size of the property. The property itself was great. There was always a crew around, touching up...

Here’s a Google Reviews–style version (clear, concise, and easy to read): ⸻ ⭐️⭐️⭐️⭐️⭐️ Excellent stay at Angsana We’ve just stayed at Angsana for the last 10 days and moved to another place and already miss Angsana as we felt totally spoilt and treated Like VIPs Friendly and polite staff who were always happy to help. Breakfast was very good with plenty of choice for different nationalities. Pool...

It was a total holiday adventure staying at Angsana Laguna Phuket. Lots of activities to do for the family. We loved the breakfast buffet option at the Market Place. Amenities available is amazing, lots of nice spots for photos, and the beach is just a few minutes walk. But the best experience are the friendly and hardworking staff. We hope to come back again to this amazing place. Thank you for making...

Location: This hotel is right on Karon Beach, it's clean and relatively quiet, giving it more of a resort feel. You can access the beach directly from the hotel's entrance. There's also a 7-Eleven right outside, which is super convenient for grabbing essentials. Facilities: They offer a variety of room types. I originally planned to stay for only 3 days but extended for another two, and they upgraded...

Based on online reviews, this hotel had a few negative points, but I didn't pay much attention to them. When we checked in, it was a bit late, and they said there were no rooms with good locations available. We were a group of four and wanted to stay close together for safety, and we also didn't want a room at the end of the hall. The rooms they gave us were pretty close to the end of the hall anyway...

Excellent! It's a cozy little cottage right on the beach. There are convenience stores, massage places, and great food options to both the left and right. It's so much better than the other Sis hotel I booked. The comparison really highlights how good this place is, no lie!

The hotel's location is great, very close to the beach, and the overall environment and facilities are good. The breakfast is also very rich. However, the water quality was a bit poor; I had an allergic reaction after showering, so it wasn't as good an experience as the first hotel.

This is a sprawling hotel with beautifully maintained greenery, making it a pleasure to walk around the property. Just across the street, you'll find beach loungers, and the hotel itself boasts 3-4 different pools, which is fantastic for anyone who loves to swim. Our kids spent their mornings at the beach, and when it got too hot in the afternoon, they'd come back to enjoy the pools – they absolutely...

The location is perfect! Walkable to the shops nearby and the beach. The pool is also great. We enjoyed our stay here 😇

In March 2025, 50 of our closest family and friends watched us get married at the Cape Panwa Hotel - and we had the time of our lives. We chose this resort because it combines luxury with that authentically Thai down-to-earth vibe. If you prefer western, modern and sleek it’s not for you but we loved the fact that it was rustic and charming. The food, drinks and views were absolutely amazing on the...

Lovely 5 night stay in this hotel, although we'd rate it more 4 star than the 5 advertised. Great clean rooms but lacking enough tea (no English breakfast tea) and coffee in the room. Bring your own if you're staying here or go to the 7/11. Surely 5 star would supply enough? The cost of the drinks is a problem if you're looking at Thailand prices for comparison. Every drink is charged a 10% service...

Loved our break here! Especially loved our 2 bed villa with private pool, for a chill during the morning and into the afternoon. The lady looking after our room did a great job of keeping it clean and fresh. She was also great fun and generally lovely. Awesome at folding our towel into an Elephant! :-) After breakfast (we did B&B, which I’d recommend) and some morning pool time, we’d head down to...

I stayed here with my friends, looking for a place to relax. The breakfast buffet was excellent, with a wide variety of Western and Thai dishes, plus a few Chinese options. Thai dishes like Tom Yum noodles, wonton noodles, and barbecue pork rice were freshly prepared right in front of us, and the menu changed daily. Everything was delicious, and the staff were always polite and attentive. The only...

I recently stayed at Cape Panwa Hotel in Phuket and had a truly relaxing experience. The location is absolutely perfect — surrounded by beautiful nature and offering stunning views. My room had a breathtaking sea view. There’s also a good choice of restaurants on-site. The beach is calm and wave-free, making it ideal for peaceful swimming and unwinding. Overall, a great place to relax and recharge

Due to persistent webpage errors, I haven't been able to rate my stay. But I must find a way to let you know that my rating would be "very bad" and "sad," and I will make every effort to do so—whether through the system review or by contacting headquarters directly. Starting with the service: I was deeply disappointed by the inefficiency. On the first day of my stay (the 15th), I noticed a drainage...

My wife and I enjoyed our 2-night stay in mid-February. The room was comfortable and exceptionally clean, and the staff were very friendly and helpful if needed. We ate at two different restaurants and the food was consistently great. The island was a little busy as should be expected during high season and the Chinese New Year holiday, but the staff did a really nice job of managing it all. It’s a...

Stayed from 3 to 5 November 2025 Room type: Deluxe Pool Access Location: Island Escape by Burasari – Coconut Island We visited as part relaxation and part inspection trip since we run a travel agency, and honestly this resort exceeded our expectations. From the moment we arrived at the pier everything was perfectly organized. The boat transfer was smooth and easy. Once we reached the island, a buggy...

Beautiful island, perfect to relax.  The Thai restaurant inside the Resort is great, but the Italian not that good.

We’re currently on day 5 of our 10-day stay at Island Escape by Burasari, and it’s honestly been everything we hoped for in a true rest escape. The resort is absolutely beautiful — peaceful, surrounded by nature, and perfect for slowing down and recharging. There are three restaurant options, and the food has been amazing so far. Today we enjoyed a delicious vegan brownie (photo attached!), and the...

The resort was very aesthetic and pleasant to stay. Staff members 10/10 SUPER FRIENDLY and helpful! Breakfast 8.5/10, could add more selections of food. Cleaniness was okay 8.5/10 Location not the best, no restaurants around, the resort restaurants are okay but the portion was small.

During our stay, we experienced a few issues in the villa upon arrival. However, once we raised the matter with the hotel, Khun Kris responded immediately and took swift action to resolve everything with great professionalism and care. What truly stood out was how Khun Kris went above and beyond to make us feel special and genuinely looked after, not only addressing the issue but also ensuring my...

the resort is a bit old, nice view

Hotel good, room decent size and clean. Floors in lobby and surrounds need cleaning. Table in Talay had dirty ashtray and rubbish for hours nobody came to clean. Steps in pool very slippery. Food was average two nights it was cold. Hotel is too far away from other restaurants. Breakfast was plenty of variety. Great views

This hotel is nestled in the mountains, so while it's not the most convenient to get to, it offers a peaceful retreat. The staff are great, and the overall facilities are good. I highly recommend the Pad Thai at the Talay restaurant in the lobby – it was the best I had on this trip out of three different places! The sea view from the room is beautiful. My only minor complaints are that the AC can only...

It was a great place for holiday at Phuket, sea view from the room is awesome!!

Everything was amazing! The staff were incredibly friendly and welcoming, and they really made sure our stay was memorable. A big thank you to Afan and the entire team for the wonderful hospitality. We were genuinely impressed with everyone from the gardener to all the team members who took such good care of us. We’ll definitely come back in the future and recommend this hotel to our friends and family

Good..nice hotel..staff freindly..everything perfect

Fabulous experience! First time in Phuket and Diamond Cliff was more than I could have dreamed. Beautiful room (we had Spa room with ocean view), friendly and helpful staff, great facilities and amenities. Definitely worth the price, and the location is walkable to town, but light years away from the craziness of downtown.

We are just back from a fabulous Two week stay at Diamond Cliff. The Hotel is situated high up off a busy road opposite the beach & just a short walk from the main promenade. It does have a steep driveway leading up to the main reception which then continues up to the higher rooms with many steps and walkways which will be most challenging for those of the older generations or those who have walking...

Both me and my wife stayed at Diamond Cliff resort in Phuket for a week. This was our first visit to Phuket and thoroughly enjoyed our stay. Location of the Hotel is very good facing the beach. The slight inconvenience is that rooms and the dining halls along with the swimming pools ate situated uphill which makes walking little strenuous. However the resort provides a courtesy transport every...

We had a fantastic stay at this wonderful resort! We actually visited 25 years ago, and it was such a special experience that we always wanted to come back. Now, after all these years, we can truly say it is still just as amazing — if not even better! The resort is beautiful, well-maintained, and offers everything you need for a relaxing and enjoyable vacation. The atmosphere is perfect for unwinding...

We were having the greatest time. We even got engaged here. :-) The staff was super friendly. The atmosphere was calm and relaxing. Breakfast has everything you need (and more) at top quality. The rooms (we had a standard room with ocean view, Room #2209) are comfortable and of good standard. Our cleaning lady, Ann, did a great job as well. Thank you for everything. We will come back.

The structure is beautiful and very big. You have two pools and we had a deluxe suite with Jacuzzi and sea view which was stunning. The breakfast is good but unfortunately they do not have soy milk and even if I requested they did not provide me soy milk which I guess is a normal and common request for who cannot drink cow milk. That was a little disappointing. What was nice it has been the service...

Nice hotel and nice service in Old Town Phuket area

Lovely hotel within easy walking or a short taxi ride to downtown Old Phuket. The hotel is nice, with a small gym, spa and pool. But the pool is very cold- more for if you want a quick dip after lots of walking than a place to spend the day. The food for breakfast was quite good with a selection of Asian and some western style things. And some vegetarian options too. The room was comfortable -...

One of the best hotels to stay in, in Phuket town. Comfortable room and bed. Friendly staff.

Hotel staff were very nice . Both the front desk , bell boys , cleaners and restaurant staff . However, the room air con was old and very noisy . The rooms are quite old .

Had a great stay with Novotel! Though slightly far away from old town (around 15 mins walk) the room and service was impeccable. The room was big, and the bed was comfortable. Great place for a quiet sleep. Would definitely stay again in the future.

Walking distance to Phuket old town. Food at nearby night market is delicious.

It’s good to have bathtub , but the bathtub height is high. Overall is goo

Only stayed for 2 nights, the rooms are clean and modern. There are 2 nice pools with good relaxing spots besides the pools, however, I didn't have time to use them. Breakfast was good. I did not experience much noise during night time.

Very quiet despite the location, right in the middle of patong... easy to walk everywhere. Good service , provide shower and towel even though after the check out.. variety of breakfast items...

The hotel was okay otherwise, but the power outlet was broken and damaged my laptop charger.

The hotel's location is perfect, just a short walk to the beach, offering a comfortable and relaxing atmosphere. It's also very convenient for getting around, whether you're calling a taxi or heading out. This place is highly recommended for anyone looking to relax, unwind, or enjoy the sea views! 👍

The location is good , new and clean Bring cash for the deposit However, the procedure of getting towel in Swimming Pool is a little bit trouble, you have to get a card to get a towel, and when you return a towel, you have get back card from the pool side bar and return to the reception.

Full marks! Trip.com should recommend more hotels like this one to guests!!! Sindee, the Chinese staff member working at Avista, is simply a living advertisement for this hotel. She truly brings a touch of home and a warm smile to Phuket, and her service is absolutely excellent!!! The hotel's sea view is truly amazing, offering a wide and open vista of Karon. The hotel pool is a big plus; there are...

Much better than the Banyan Tree I stayed at before. Accor Group never disappoints! They even called in the evening to check if everything was okay and if I was enjoying myself, and if there was anything I wanted for breakfast that I hadn't gotten yet. The Chinese lady at the front desk, from Shenzhen, was lovely and made me feel right at home.

This hotel is a small, charming gem located in the southern part of Karon Beach. It's well-equipped with all the necessary amenities and the rooms are spacious and comfortable. The beach is just a short walk downhill and across the road, and there's a 7-Eleven within walking distance as well. The front desk offers Chinese-speaking staff, and you can easily communicate with other staff members using...

They upgraded our room for free this time, which was fantastic! Everyone was super friendly, and the breakfast spread was great. There were mostly Westerners during our stay, but they were very kind to us Chinese guests. Housekeeping was excellent; they even folded towels into little animals. The only minor downside was that the room didn't have a comb, but we had brought our own anyway.

Contrary to some reviews, it wasn't as humid as I expected, and I didn't experience any discrimination. We arrived quite late, but the front desk had welcome tea ready and gave us a thorough introduction to the hotel, which was very welcoming. The hotel itself was quite comfortable. This time, we brought a disposable filter shower head, and after using it for a week, it confirmed that the water quality...

We've loved our stay at Avista Grande. The sea is close, hotel is quiet, design is good, food is tasty and various. Zero complains.