Sinae Phuket Luxury Hotel in Phuket Town

We had the best time at this hotel beyond our expectations, the service is amazing, the staff is incredible they really look after you and everything you might need, they never say no. They even brought me a cake for my birthday which we didn’t arrange for or expect they did it all by themselves. We were sad to leave mainly because of the staff too: Mint was amazing, such a cutie and Risa too. There was also Boy, Sek, Nam, Tonic, Pond, En and Dee (the maintenance guys) and even the houskeeping staff, reception staff and the buggy guys, everyone was amazing. We wish the staff all the best. The hotel itself is in a very nice location, away from any hustle and bustle. We will miss this place a lot and will definitely come back next time we are in Phuket and will recommend this hotel to everyone 💯🫶🏼✨

Beautiful villa and very nice staff. My kids enjoyed the pool, beautiful sunrise view and buggy rides.

The rooms are fantastic, clean, and hygienic. They offer a dedicated shuttle service, and the sea-view rooms are spacious with incredible views. Each room comes with its own private pool, the breakfast spread is generous, and the dining service is excellent.

1. The service was quite good, as the rooms are halfway up the hill, they offer buggy pick-up and drop-off.
2. The concierge service was excellent, very proactive with luggage, making check-in a breeze.
3. The soundproofing was great, allowing for a quiet and relaxing vacation.
4. The Starbucks at the top of the hill has amazing views, and you can simply call a car to take you up there.
5. Our sea-view room faced the ocean directly, and in the morning, the sea sparkled like scattered diamonds – truly beautiful! (Some room types might have their sea views blocked by rooftops in front.)

✅ **Facilities:** Spa | Bar | Restaurant | Gym | Kids' Club | Conference Rooms
✅ **Deposit:** 1,000 THB/night, mini-bar in room is complimentary.

📍 The Nai Harn Phuket

Highly recommend the Sinae Phuket. We started our Phuket visit on the other coast at a high end resort which was lovely but loud and crowded. After leaving there we loved the peace and quiet at the Sinae. The grounds were beautiful, and we loved watching the sunrise over our pool. The easy access to Old Town Phuket was terrific. But the best part was the amazing staff. After the first day they greeted us by name and were always friendly and helpful. Our luggage did not join us on the flight from the US and we could tell it was going to take the airlines a few days to find it and get it to us in Phuket so we requested delivery to the Sinae. We alerted them that it might arrive before we did and although that didn’t happen, they kept us informed on the current status and planned arrival time, which is more than we got from Singapore Air.

The hotel's hygiene was just okay. There were a lot of drain flies in the bathroom, which made me feel like the drainage system wasn't great, causing them to fly up. However, the bedding and bathrobes were quite clean, and I really liked the toiletries provided. The soundproofing in the room was very poor; you could hear people speaking loudly. The pool's privacy was also just average. The hotel breakfast wasn't really to Asian tastes; it was mediocre and not very delicious, so I decided not to have dinner at the hotel. There are no restaurants, convenience stores, or pubs around the hotel, so it's best to buy whatever you need beforehand, otherwise a taxi ride starts at 100 RMB. The hotel staff provided good service, and the mini-bar offered a decent selection of free drinks and water. Overall, the room would have been much better without the drain flies.

From the moment we stepped foot on the property it was a picturesque experience. Staff was attentive, kind and friendly. The room was incredible, our private pool clean with a beautiful view. The food was delicious at the restaurant. Definitely recommend taking advantage of the free activities like kayaking and paddle boarding. Overall it was a perfect experience for our honeymoon.

Facilities: Absolutely perfect! This is by far one of the best places I've stayed in Phuket. The room comes with its own private pool and the view is absolutely stunning, making it ideal for introverts. It's also quite close to Phuket Old Town; if you have enough time, you could visit for some food and drinks before catching your flight. However, after staying here, you won't even want to leave the hotel. Just spending your days swimming, eating, drinking, and relaxing here is pure bliss.

Cleanliness: Overall, I didn't find any major flaws. After the room was cleaned on the second day, the housekeeper even folded a super cute elephant out of towels!

Ambiance: The entire hotel is located on a hill. If you're staying on a higher floor, walking down to explore can be a bit challenging, but they have hotel cars that you can call quickly through an app on your phone! I have to emphasize again that the view is incredibly beautiful. If you stay here, definitely choose a sea view room~ When I booked, the price might not have gone up yet, around 2000 baht a night, which I found to be quite a good deal. Of course, if you can get it for around 1000 baht a night during the off-season, that would be absolutely perfect!

Service: The service was also impeccable; everyone was so friendly and smiling~ The breakfast was delicious too, and you can enjoy it with a sea view. There's also fresh squeezed juice that you can make yourself, which is quite fun. Plus, the hotel doesn't require a deposit. You can order food and have it delivered to your room, which is a nice touch. However, I'd recommend ordering Thai food; I ordered a pizza and honestly, it wasn't great.

Overall, if I come to Phuket again, I would definitely want to stay at this hotel. It's truly excellent, highly recommended~! This hotel is in a quieter area, a bit far from the three main beaches, so getting around for sightseeing might not be as convenient, but it's perfect for a relaxing getaway.

100/10 — best stay in Phuket! The service was truly amazing, and the rooms are absolutely stunning… honestly even better than the pictures. The best part is that every room includes a private pool, which made the experience feel so luxurious and special.

We also did the Mixology class and I 10,000/10 recommend it! Huge shoutout to Gift, Aum, and Bell — especially Gift and Aum for making the class so fun, engaging, and memorable. We can’t wait to come back!