Vialand Palace Hotel in Istanbul
✅ Rooms are very spacious and styled like a palace, with some suites measuring up to 110 m² ✅ Breakfast buffet praised for variety, including real honeycomb and multiple hot dishes ✅ Convenient access to a large shopping mall and theme park within the hotel complex ✅ Friendly and attentive staff with good concierge and front desk service ✅ Free Wi-Fi and parking, plus family-friendly facilities like large suites and paid baby cots ❌ Hotel location is on the outskirts of Istanbul, requiring multiple transport changes to reach city center attractions ❌ Breakfast service before official hours is limited to a basic takeaway, with some staff reported as unaccommodating ❌ Maintenance issues noted such as noisy elevators and signs of wear in furnishings ❌ Limited diversity in breakfast options over extended stays and some complaints about room cleaning thoroughness ❌ No pets allowed and some difficulty with room service responsiveness
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Description
Vialand Palace Hotel in Istanbul is a 4-star property built in 2014, offering 101 spacious suites ranging from Deluxe Double to Honeymoon Double and Family Suites. The hotel features modern amenities like free Wi-Fi, air conditioning, soundproof rooms, and 24-hour front desk service. It is integrated with a large shopping mall and theme park complex, providing convenient access to shops, restaurants, and entertainment. The hotel includes a restaurant, free parking, conference facilities, and currency exchange services. Families will appreciate paid baby cots and family rooms. The suites are notably large, with some guests describing them as 'massive' and 'befitting a palace.' Cleanliness and service consistently rate around 9/10. However, the hotel is not centrally located, being about 6–7 km from Istanbul’s historic center and 14 km from Ataturk Airport.
Location
Situated in the Eyup district of Istanbul, Vialand Palace Hotel lies approximately 2.9 km from the Sultan Eyup Mosque and 3 km from the Halic Congress Center. The hotel is about 6.3 km from the Istanbul Exhibition Congress Center. For air travel, Ataturk International Airport is 14 km away. The hotel is connected directly to the Vialand (Isfanbul) Shopping & Theme Park Complex, offering guests immediate access to shopping and entertainment options. Nearby dining includes Popeyes restaurant at 76 meters and Bullistan restaurant 258 meters away. The hotel is on Girne Caddesi, Yeşilpınar Mahallesi, making it somewhat distant from the main tourist hubs but well-positioned for family-oriented stays.
Tips
- If you plan an early departure, arrange your breakfast in advance due to limited early options.
- Use taxi or ride-hailing services for quicker access to central Istanbul, as public transport connections require transfers and walking.
- Bring earplugs or be prepared for occasional mosque call sounds, as noted by guests.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Gift shop
- Garden
- Terrace
- Express check-in
- Private check-in/check-out
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Safe (in room)
- Accessibility features
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- Internet access
- Shuttle
- English
- Parking
- Event facilities
- Fax machine
- Conference Hall
- Beauty services
- Family/Kid Friendly
The distance to the sea is 3060 meters
Video: Vialand Palace Hotel, Istanbul, Turkey
Map
Reviews
Good staff
Excellent breakfast
But the breakfast experience ruined it.
I had to leave at 06:30AM, but the official breakfast time starts at 7AM, so the reception arranged a take away breakfast. It turned out to be a single unappetizing sandwich, one apple, and a bottle of water (photo attached). Meanwhile, the breakfast buffet was already prepared. I politely asked the staff member if I could take just a few items in a paper cup or box.
The breakfast place worker was extremely rude and refused, even though the cups were right next to him.
I would never Expect this kind of breakfast experience and attitude at 4 stars hotel.
The hotel is good, but the staff attitude at breakfast was very disappointing — and the only reason this isn’t a 5-star review.
Guests enjoy direct access to the theme park, shopping mall, and dining areas. The hotel offers free Wi-Fi, parking, and meeting rooms. It’s about 6–7 km from Istanbul’s historic center (Hagia Sophia, Blue Mosque) and 40–45 km from Istanbul Airport.
Perfect for a comfortable, entertainment-filled stay, though less central for sightseeing.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Vialand Palace Hotel
What types of suites are available at Vialand Palace Hotel?
The hotel offers Quadruple Suite, Family Suite, Deluxe Suite, Deluxe Double Suite, and Honeymoon Double Suite.
Is parking available and is it free at the hotel?
Yes, free parking is available for guests.
Does the hotel allow pets?
No, pets are not allowed at Vialand Palace Hotel.
Are there facilities for families with children?
Yes, there are family rooms and baby cots available for an additional fee.
How close is the hotel to Istanbul’s main attractions?
The hotel is about 6.3 km from the Istanbul Exhibition Congress Center and 2.9 km from Sultan Eyup Mosque, but it is farther from the historic city center and main tourist areas.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 142 USD The best time to book is October 25, with rates starting from 120 USD