Orient Express & Spa by Orka Hotels in Istanbul
✅ Exceptional service highlighted by staff members Feyyaz and Eren who were friendly and professional ✅ Rooftop restaurant praised for amazing views of the Bosphorus and good food ✅ Clean and comfortable rooms according to multiple guests ✅ Free access to sauna, pool, and hammam facilities appreciated by visitors ✅ Great location close to main attractions and public transport ❌ Several guests reported small and cramped rooms not matching booking photos ❌ Noise issues from street trams and rooftop restaurant, especially on higher floors ❌ Cleanliness concerns such as dust, mold in air conditioning, and poorly washed breakfast dishes ❌ Incidents involving staff entering rooms without knocking and reservation issues causing distress ❌ Spa and wellness facilities described as below expectations, with cold pool water and unclear hammam rules
Rooms and prices
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Description
Orient Express & Spa by Orka Hotels is a 3-star property built in 2000 and renovated in 2013, featuring a single 7-floor building with 54 rooms. Named after the historic Orient Express train, the hotel is located in Istanbul's Old City district, offering proximity to key attractions, museums, and public transport links. The hotel offers a range of room types, including Standard Double, Superior Double, Superior Triple, and Family Suites, all with air conditioning and free internet access. Facilities include two restaurants, a rooftop restaurant with views of the Bosphorus, one bar, a covered indoor pool, a spa with a hammam and massage options (extra cost for massages), a sauna, and laundry services. Guests can also benefit from free parking, 24-hour reception, currency exchange, and meeting facilities. Check-in begins at 14:00, and check-out is until 12:00. The hotel generally receives high marks for service, location, and cleanliness, though some reviews mention issues with room size and noise.
Location
The hotel is situated at Hoca Paşa, Old City Sirkeci, approximately 14 km from Istanbul Atatürk Airport. It lies within the historic peninsula of Istanbul, with the Museum of the History of Science and Technology in Islam just 116 meters away. The hotel is only 356 meters from the sea, making it convenient for visitors interested in exploring the waterfront. Public transport options are nearby, including a tram line, although some guests noted noise from the street and tram. The location offers easy access to major landmarks, shopping areas, and cafes, placing you in the heart of Istanbul's rich cultural and historic environment.
Tips
- Request a room on a lower floor or away from the street to reduce noise from trams and rooftop activity.
- Bring comfortable walking shoes as the area is best explored on foot and public transport requires some walking.
- Confirm hammam and spa service costs at check-in to avoid unexpected charges.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, UnionPay
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Heating
- Ticket assistance
- Express check-in/check-out
- Private check-in/check-out
- Non-smoking rooms
- Fridge
- Family room
- Locker
- Safe (in room)
- Iron and board
- Hairdryer (on request)
- Luggage storage
- Breakfast
- Internet access
- Shuttle
- Car rental
- Airport transportation
- English
- Tour assistance
- No parking
- Fax and copy machine
- Doctor on call
- Family/Kid Friendly
The distance to the sea is 360 meters
Hotel view
Video: Orient Express & Spa by Orka Hotels | İstanbul, Turkey | Hotel Review 🛏️
Map
Reviews
The first three days we were quite satisfied, even though the room contained some broken items. However, one afternoon, a staff member who was not part of the housekeeping team entered our room without knocking. The shock this caused stayed with us for the rest of our stay and overshadowed the experience.
Although the reception staff were very friendly and understanding when we reported the incident, and assured us it was passed on immediately, we never received an official apology from the hotel. Despite repeatedly requesting a conversation with the hotel manager, it seems he did not consider it important enough to meet us.
As a result, we left the hotel with a very unpleasant feeling.
We booked this hotel for 3 people, expecting a comfortable stay, but what we got was a complete disappointment. The room was unbelievably small — even two people would feel cramped, let alone three. There was absolutely no space to move around, and not even a proper spot to place our luggage. We had to step over our bags just to get to the bed. This is NOT what was shown in the booking photos and feels completely misleading. For the price we paid, we expected basic comfort, but instead, we got frustration and discomfort. I would never recommend this hotel to anyone.
Good location and service.
POIs near hotel
Frequently asked questions about Orient Express & Spa by Orka Hotels
What types of rooms are available at Orient Express & Spa by Orka Hotels?
The hotel offers Standard Double room, Superior Double room, Superior Triple room, and Family Suite.
Is there a restaurant on site and what can I expect?
Yes, there are two restaurants including a rooftop restaurant with views of the Bosphorus. Breakfast is available a la carte and not included in the room price.
Are pets allowed at this hotel?
Pets are not allowed at Orient Express & Spa by Orka Hotels.
How far is the hotel from Istanbul Atatürk Airport?
The hotel is approximately 14 kilometers from Istanbul Atatürk Airport.
Does the hotel have spa and wellness facilities?
Yes, the hotel has a spa with a hammam, sauna, massage services for an extra cost, and an indoor pool.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 85 USD The best time to book is August 14, with rates starting from 65 USD