Dencity Hotel in Istanbul
✅ Highly praised friendly and helpful staff, especially Omar at the front desk, noted for kindness and attentiveness ✅ Rooms described as clean, spacious, and soundproof by multiple guests ✅ Daily housekeeping with fresh towels and slippers, contributing to a comfortable stay ✅ Breakfast described as varied and delicious by several guests ✅ Well-maintained wellness facilities including spa, sauna, and hammam ❌ Location considered inconvenient by some due to uphill access and proximity to industrial areas with poor surroundings ❌ Reports of unpleasant odors in some rooms related to drainage issues and poor air conditioning management ❌ Breakfast quality and quantity viewed as mediocre or insufficient by some guests ❌ Some guests experienced unprofessional service in the hammam area and complaints about additional charges from hotel services ❌ Concerns about safety and cleanliness in the vicinity, especially at night
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Description
Dencity Hotel is a four-star property built in 2015, located in a six-story building in central Istanbul’s Taksim district. The hotel offers 36 rooms ranging from Economy to Deluxe and multiple family and business room configurations, many with city, garden, or balcony views. Guests will find amenities such as free Wi-Fi, a restaurant with buffet and a la carte options, a lobby bar, and wellness facilities including a spa, sauna, and hammam. The hotel also provides a free parking area, a business center, conference facilities, and services like laundry and currency exchange. Rooms are cleaned daily and soundproofed, and check-in starts at 14:00 with check-out by noon. Despite some mixed reviews about location and service, many guests appreciate the friendly and helpful staff, particularly mentioning Omar at reception for his attentiveness. The hotel aims to balance comfort with practical services suitable for families and business travelers alike.
Location
Dencity Hotel is situated in Istanbul’s Taksim neighborhood, approximately 800 meters from Istiklal Street, a main pedestrian thoroughfare. The Republic Monument in Taksim Square is just 812 meters away. Other nearby points of interest include the Military Museum (788 m), Adam Mickiewicz Museum (662 m), and the contemporary ARTER art museum (393 m). The hotel is about 16 km from Istanbul Atatürk Airport (IST). Although close to Taksim metro station, the area is notably hilly, which some guests mention as challenging when carrying luggage. The hotel is located about 1.4 km from the sea. While the immediate surroundings include some industrial and auto repair shops that affect the ambiance, public transport connections and local amenities are accessible within a short walk.
Tips
- Prepare for uphill walks when going to and from the nearby metro and main streets, especially with luggage.
- Consider requesting rooms with city or garden views to avoid street noise.
- If you plan to use the hammam, be aware some guests found the service unfriendly and facilities cold; it may help to inquire directly at the spa reception.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Kitchen
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- French
- Multi-language staff
- Arabic
- Turkish
- Tour assistance
- Parking
- Parking nearby
- Beach/pool towels
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Family/Kid Friendly
- Kids' TV Networks
- Pets Not Allowed
The distance to the sea is 1380 meters
Hotel view
Video: Dencity Hotels & Spa - Istanbul Hotels, Turkey
Map
Reviews
But it's located in an area with some auto repair shops. In a low-lying area. Exercise is guaranteed. You constantly have to climb up to the metro. Taksim metro is about 15 minutes away. At night, we sometimes heard people swearing on the street. And at 6:00 AM, they read the Quran. No need for an alarm clock))). The attitude in the hammam is terrible; the staff there are unfriendly. The hammam itself is cold, and the stones don't heat up at all.
No coffee with the breakfast.
To make matters worse, although the room supposedly had air-conditioning, it was abruptly turned off for the last three days of my stay. When I asked about it, the staff claimed it was because other guests found it too cold. This was an obvious excuse; if they were too cold, they could have adjusted it themselves! It felt like the hotel either couldn't afford the air-conditioning or was trying to cover up a bigger issue—either way, it was a blatant lie.
On top of the smell and the unbearable heat, the room’s cleanliness was shockingly bad. The floors were so filthy that walking barefoot left my feet coated in black grime. Clearly, the hotel’s standards for cleaning are non-existent, and the room desperately needed a complete overhaul.
In short, this hotel should be avoided at all costs. The foul odor, poor cleanliness, and dishonest staff make this one of the worst places I’ve ever stayed. There are certainly better options in the area if you take a little time to look
However, staff are friendly and welcoming.
POIs near hotel
Frequently asked questions about Dencity Hotel
What types of rooms are available at Dencity Hotel?
The hotel offers a wide range of room types including Economy, Standard, Business, Superior, Deluxe, Executive, Junior Suite, and Family rooms, many with options for city, garden, balcony, or multiple views.
Is breakfast included in the room rate at Dencity Hotel?
Breakfast is served as a buffet from 07:30 to 10:30 daily. It is not included in the room rate and must be paid for separately at the property.
Are pets allowed at Dencity Hotel?
Pets and service animals are not allowed at this hotel.
How far is Dencity Hotel from Istanbul Atatürk Airport?
The hotel is approximately 16 kilometers from Istanbul Atatürk Airport.
Does Dencity Hotel provide parking facilities?
Yes, free parking is available, but some guests noted that the parking area is a small dead-end close to the hotel.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 65 USD The best time to book is July 15, with rates starting from 57 USD




























































































































