Crowne Plaza - Jumeirah, an IHG Hotel in Dubai
✅ Multiple guests praised the exceptional customer service, highlighting staff members by name such as Anish, Hashim, and Greg for their friendliness and professionalism. ✅ The breakfast buffet received frequent compliments for its variety and quality, with special mentions of the eggs Benedict and smoothie options. ✅ The hotel’s location was noted as convenient for access to Dubai Mall, Downtown Dubai, and the airport, with easy transportation links including shuttle buses. ✅ Facilities like the rooftop pool, gym, sauna, and spa were appreciated for cleanliness and quality. ✅ Rooms were described as spacious, clean, and comfortable, with some guests receiving complimentary upgrades to junior suites. ❌ Some guests found the hotel to feel slightly dated and rated it closer to a four-star experience despite the five-star rating. ❌ A few reviews mentioned noise disturbances from children in the mornings, particularly during busy holiday periods. ❌ One guest noted variability in the check-in experience due to inconsistent front desk staff behavior. ❌ The shuttle and beach amenities like umbrellas and sun loungers at La Mer Beach are available for a fee, which some did not expect.
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Description
Crowne Plaza - Jumeirah, an IHG Hotel, is a five-star property built in 2011 featuring 252 rooms across six floors. It offers a mix of room types from Standard Double rooms to Top Floor Suites, including options with club floor privileges. The hotel includes an open-air rooftop pool with temperature control, four conference rooms, and an a la carte Asian restaurant alongside other dining options. Guests benefit from free Wi-Fi, complimentary covered parking, and shuttle services to popular locations like La Mer Beach and Dubai Mall. Family-oriented amenities include a kids' menu, babysitting services on request, and free cribs. The property has a professional spa, fitness center, sauna, and steam room, with some services available for an additional fee. The hotel requires a refundable deposit upon check-in and accepts major credit cards. Crowne Plaza Jumeirah also offers late check-out options for Deluxe and Premium rooms and has Russian-speaking staff available.
Location
Located on Al Mina street in Bur Dubai, Crowne Plaza - Jumeirah is approximately 3 km from the public sandy Jumeirah Beach, with a free shuttle provided to La Mer Beach. The hotel is 7 km from Dubai International Airport (DXB) and about 10 minutes by car from the bustling Downtown Dubai area. Nearby points of interest include the Etihad Museum, less than 600 meters away. For dining options outside the hotel, guests can find cafes and restaurants within 300 meters, such as Chin Chin SATWA, Grand Barbeque Buffet Restaurant, and Senses. The hotel is also well connected by taxi and offers free shuttle buses to shopping centers like Mercato Mall and Dubai Mall.
Tips
- Book early if you want a room with club floor privileges to enjoy extended check-out and free Wi-Fi in the room.
- Use the free shuttle buses to visit nearby malls and the beach to avoid taxi costs.
- If traveling with children, request babysitting services in advance and be prepared for possible noise in the mornings during peak holiday seasons.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Cuisine: Western Opening hours: [Mon - Sun] 06:30-10:30 Open
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 14:00-18:30. Check out time: 08:00-11:00.
Services and facilities
- ATM
- Air conditioning
- Heating
- Room service
- Cable TV
- TV
- Music system
- DVD Player
- Safe (in room)
- Bar
- Restaurant (buffet style)
- Free Wi-Fi
- Internet access
- English
- Business center
- Event facilities
- Fitness facilities
- Massage
- Spa
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 3000 m. It takes 45 minutes To the beach!
The distance to the sea is 860 meters
Street view
Video: Crowne Plaza Dubai Marina, an IHG Hotel
Map
Reviews
The food was absolutely amazing, with a rich variety and excellent quality that made every meal a pleasure. A big thanks to security officer Anish somaya marina shikhar Hassan valet Azhar for your kind words, support, helps you were just awesome.thanks again Anish.
Besides that, the hotel is excellent for short and long stay. I'll definitely stay there againn
I would especially like to recognize the cuisine team: Mawan, Ivie, Syra, Mahi, Ronald, and Jigo. They went above and beyond to provide high‑class service. This has become my favourite hotel in Dubai, and from now on, I won’t stay anywhere else.
The rooms are clean, comfortable, and well-maintained. The atmosphere is calm and welcoming — perfect for relaxing.
A big thank-you to the whole team for their professionalism and kindness. Thanks Hashim Anish subin rehana Hasan wahab valet Ahmed you were helpful..
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Crowne Plaza - Jumeirah, an IHG Hotel
What types of rooms are available at Crowne Plaza - Jumeirah?
Room options include Standard Double room, Standard Club Floor Double room, Standard Top Floor Double room, Double Junior Suite, Club Floor Double Junior Suite, Top Floor Double Junior Suite, 1 Bedroom Double Suite, 1 Bedroom Club Floor Double Suite, and 1 Bedroom Top Floor Double Suite.
Is there a shuttle service to the beach or shopping centers?
Yes, the hotel offers a free shuttle to La Mer Beach as well as to Mercato Mall and Dubai Mall on a scheduled basis.
Are pets allowed at the hotel?
Pets are not allowed at Crowne Plaza - Jumeirah.
What are the child-friendly facilities available?
The hotel provides a kids' menu in the restaurant, babysitting services on request for a fee, and free cribs upon request.
Is there a deposit required upon check-in?
Yes, a deposit of approximately 300 dirhams per night is required at check-in and is refundable in dirhams.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 48 USD The best time to book is August 2, with rates starting from 41 USD