Metropolitan Hotel Dubai in Dubai
✅ Multiple guests praised the staff for their friendliness and professionalism, highlighting individuals such as Sunny, Ahmed, Carolyne, and Khaled for exceptional service. ✅ The rooftop outdoor pool received a perfect 10/10 rating, with guests enjoying the sunset views and separate pools for adults and children. ✅ Rooms are often described as clean, spacious, and well-maintained, with some mentioning beautiful décor and comfortable beds. ✅ The breakfast buffet was noted as diverse and delicious by several reviewers, with a variety of choices for starters, main courses, and desserts. ✅ Business travelers appreciated the well-equipped conference and meeting facilities, calling them spacious and reliable. ❌ Some guests reported poor soundproofing and noise issues due to the hotel’s proximity to a busy main road. ❌ Several reviews mentioned inconsistent service quality, with complaints about rude or unhelpful staff members and complicated check-in procedures. ❌ A few guests noted that some hotel facilities, such as the ladies’ toilets and steam room by the pool, were out of service during their stay. ❌ The room facilities were described as somewhat outdated by some visitors, and shower issues were reported. ❌ Breakfast variety was occasionally criticized as limited or basic, and some diners found evening meal options less satisfying.
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
Description
Metropolitan Hotel Dubai is a 4-star hotel built in 1979 and renovated in 2016, located in the Umm Al Sheif district of Dubai. It offers 320 rooms across a 4-floor building, combining modern comfort with traditional Arabian luxury. The hotel provides a variety of room types, including Standard Double rooms, Junior Suites, and Ambassador Double Suites. Guests can enjoy amenities such as a rooftop outdoor pool, free Wi-Fi throughout the property, and six conference rooms available for a fee. Dining options include three restaurants, a café, and a hookah lounge. Business travelers will appreciate the business center, meeting facilities, and free parking. Families are accommodated with babysitting services available for a charge. The staff receives mixed reviews, with many praising their helpfulness and professionalism, while some guests reported occasional issues with service attitude. Overall, the hotel is suitable for business trips, sightseeing, and leisure stays.
Location
The hotel is situated approximately 19 km from Dubai International Airport and 48 km from Sharjah Airport. It lies 12 km from key landmarks such as Dubai Mall and Burj Khalifa. The public Jumeirah Beach is 2.5 km away, offering paid umbrellas and sun loungers. The hotel’s position on Sheikh Zayed Road provides convenient access to major city attractions, including the nearby Mall of the Emirates. A restaurant called Tub Of Butter is located just 131 meters from the property. Guests should note that the hotel is adjacent to a main road, which can cause some traffic noise.
Tips
- Expect some traffic noise due to the hotel's location on a main road; consider requesting a quieter room if sensitive to noise.
- Take advantage of the free Wi-Fi and rooftop pool for relaxation after business or sightseeing.
- Booking breakfast at the hotel is recommended as many guests found the buffet diverse and convenient.
- If traveling with children, inquire about paid babysitting services in advance.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 06:30-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is AED 4,000.00 (approx. US$1,089.03) per room. This property accepts cash, credit cards and debit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Room service
- Family room
- Minibar
- Bathrobe
- Accessibility features
- Wheelchair access to restaurant
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Free Wi-Fi
- Free internet
- Car rental
- Russian
- English
- Tour assistance
- Billiards
- Nightclub
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Business center
- Event facilities
- Fax machine
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 2470 m. It takes 37 minutes To the beach!
The distance to the sea is 2380 meters
Hotel virtual tour
Video: Metropolitan Hotel Dubai, United Arab Emirates | Travel With Medha
Map
Reviews
My recent stay at the Metropolitan Hotel Dubai was nothing short of exceptional! From the moment I stepped into the elegant lobby, I was welcomed with warmth, professionalism, and true Arabian hospitality. The staff went above and beyond to ensure every aspect of my visit was comfortable and enjoyable.
The rooms were immaculately clean, beautifully designed, and equipped with all modern amenities. I was especially impressed by the attention to detail in housekeeping and the stunning views from my window.
The dining experience was remarkable — a perfect blend of international cuisine and local flavors, served with grace and care. The breakfast buffet was diverse and delicious, and the in-house restaurants offered an unforgettable culinary journey.
What made my stay truly extraordinary was the service — every staff member I encountered was friendly, attentive, and genuinely dedicated to guest satisfaction. Whether it was at the front desk, concierge, room service, or even housekeeping, the hospitality was top-tier.
The location of the hotel is ideal, providing easy access to key attractions in Dubai while still offering a peaceful retreat from the city's hustle.
I wholeheartedly recommend the Metropolitan Hotel Dubai to anyone seeking comfort, luxury, and memorable service. I will definitely return and encourage friends and family to experience this gem in the heart of Dubai.
⭐️⭐️⭐️⭐️⭐️ — Truly a 5-star experience!
A special mention goes to Sunny who went above and beyond to assist us with everything possible. His exceptional service, attention to detail, and genuine care made all the difference during our short stay. It’s rare to come across staff who are so dedicated, and Sunny truly made us feel valued as guests.
And the food was delicious too.
Highly recommend Metropolitan Hotel for anyone looking for a wonderful stay with outstanding hospitality. We will definitely return!
I also like that sometimes I come here just for the business lunch, even when I am not staying at the hotel. It costs only 55 dirhams and includes a starter, a main course, dessert and a soft drink and water. There are always five choices for starters, eight for main courses, and three desserts, and the food is very good. The service is excellent, with valet parking, very good wifi, and a calm and nice atmosphere.
The staff is always kind, helpful, and smiling, which makes the visit very pleasant. Honestly, for Dubai, this is great value for money. I highly recommend this hotel, both for staying and for lunch.
Shower in room took ages for it to actually come on.
Apart from the location nothing good to say about this hotel
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Metropolitan Hotel Dubai
What types of rooms does Metropolitan Hotel Dubai offer?
The hotel offers Standard Double room, Deluxe Double room, 2 Bedrooms Family room, Junior Suite, Deluxe Suite, and Ambassador Double Suite.
Is there parking available at the hotel?
Yes, free parking is available on site.
Are pets allowed at Metropolitan Hotel Dubai?
No, pets and service animals are not allowed at the property.
Does the hotel provide babysitting services?
Yes, babysitting or child supervision services are available for an additional fee.
How far is the hotel from the nearest beach?
Sunset Beach is approximately 2.47 km from the hotel, with public access and paid umbrellas and loungers.
Hotels you might also like
Hotel prices for: October - November 2026 calendar
The average hotel price this month is 153 USD The best time to book is October 10, with rates starting from 108 USD









































































































