OUTRIGGER Reef Waikiki Beach Resort in Honolulu

Seated by hostess, waited 10 min (timed it) and NO waiter. Got up and left. Matches comments from others about their suck-butt service. 61yr old male with reasonable patience but I don’t tolerate insolence like this well.

What I ordered: pineapple ballpark sausage w/fries. Couple of beers.

My experience: great service all around, plenty of TVs to watch any game (15+ around the bar), hostess and bartender were extremely helpful and customer friendly

My food: Please never order the pineapple ballpark sausage from this place...yes there was tiny bits of pineapple in half of the sausage but it was bland and they for some reason served it with salsa, the bun was terrible and way too much for the dog, and I could cook a better dog in my college kitchen. The fries were, surprisingly, on point, crisp, with more than an expected share.

Evaluation: I’ll come here to watch a game, but I’ll only drink beers

WORST PF CHANG'S LOCATION EVER AND I'VE BEEN TO MANY!!!! I guess because this location is a major tourist attraction they are okay with being mediocre. You'd think this location would be top notch so tourists don't go back home with a bad taste in their mouth but I guess mediocre service for tourists is acceptable at this location. I feel like I was robbed especially at $15.50 for a plate of fried rice that sucked!! All of our food was wrong and had to be corrected twice and the corrected food wasn't very good either. It definitely wasn't the PF Chang's food I've come to know by visiting a few different locations. To top it off, our waiter almost cheated us 50 dollars. The ticket was for 85 dollars. We put a 50 dollar bill and a credit card inside the book. When he came back, the receipt showed he charged the full amount on the credit card and also kept the 50 dollar bill. When questioned, the waiter said "oh I'm sorry I thought that 50 was a 10 and thought it was my tip." We were extremely disappointed because we love PF Chang's and were hoping that while on our vacation in Hawaii we could have a nice dinner at PF Chang's but I suppose that was asking for too much. ?

Went there to try their Breakfast. I'm traveling alone so didn't want to sit at a table. I asked to be served at the bar. Problem is the bar wasn't open yet. It would open in 15 - 30 minutes. That's fine, I don't mind waiting. Because it's gimmicky and well established, the staff didn't feel the need to provide good customer service.

After waiting for 30 minutes, nobody came up to me to ask how I was, or if I'd like a coffee or water. I left, without eating or drinking anything, to go to a place that valued my business.

The good news is they thanked me as I exited.

Ordered the Kalua Benedict. The first eggs were cooked the whole way through. The server brought more that looked like they were microwaved on a plate. They were raw. I got both extremes and needed some middle ground. Avoid the place for breakfast.