The Peninsula Chicago in Chicago
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Hotel opened in 2001. In this hotel 317 rooms, 20 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, UnionPay, JSB, Visa, MasterCard, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Terrace
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Coffeemaker
- Free Wi-Fi
- Airport transportation
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Polish
- Japanese
- Chinese
- Tour assistance
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- Massage
- Sauna
- Spa
- Babysitting and childcare
- Kids' TV Networks
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 680 m. It takes 10 minutes To the beach!
Street view
Video: The Peninsula Hotel Chicago, USA
Map
Reviews
However, we had a frustrating experience with the spa. Before booking a massage, we specifically asked the spa receptionist about pricing and was told that spa services were free for hotel guests. Based on that information we scheduled an appointment. When the message was scheduled, no price was mentioned and the receptionist only asked for the room number.
After the massage, we were informed it cost $295. When we raised the issue, the spa director stated that complimentary massages are never offered and suggested that we must have misheard, and the front desk described the situation as us "claiming" the massage was complimentary.
While I understand spa treatments normally have a cost, what was disappointing was less the charge itself and more the tone of the interaction, which implied that we had misunderstood or misrepresented the earlier conversation rather than treating it as a possible miscommunication.
The property itself is wonderful, but I would recommend confirming spa treatment pricing clearly before booking.
We booked two rooms for one night through Expedia for about $1,367. After the stay, we were double charged. Part of the additional amount later turned out to be room service and minibar charges, which I understand. However, there is one tequila charge that I do not recognize at all. We do not drink alcohol.
After noticing this tequila charge weeks later, I contacted the hotel again specifically about it and never received a response. Throughout this entire situation, we also did not receive a proper apology.
The checkout morning experience was also unacceptable. Between around 9 and 10 a.m., three different housekeepers came to our room within a short period of time. One entered without knocking and loudly asked, “WHAT TIME ARE YOU LEAVING???” This happened well before the 12 p.m. checkout time and felt rude and intrusive.
Between being double charged, the unresolved tequila charge, the lack of response, and the way housekeeping handled checkout, this did not feel like a five star hotel at all. Very surprising given the reputation.
Hygiene: Very clean.
Environment: Good.
Service: Excellent. The nightly turndown service was particularly satisfying, and most of the staff were very polite. Some even spoke Chinese, which made me feel very welcome.
Service: also very good
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The Peninsula Chicago
How much does it cost to stay at The Peninsula Chicago?
The cost of staying in The Peninsula Chicago depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 785 USD. Enter your dates to see the exact offer prices.
Is it far from The Peninsula Chicago to the nearest beach?
It takes 10 minutes to reach to the nearest beach.
What are the check-in and check-out times at The Peninsula Chicago?
Check-in at The Peninsula Chicago is possible from 15:00, check-out is until 12:00.
Does The Peninsula Chicago have a pool?
Yes, The Peninsula Chicago has a swimming pool for guests.
Are pets allowed at The Peninsula Chicago?
Yes, pets are welcome at The Peninsula Chicago, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to The Peninsula Chicago from the nearest airport?
The nearest airport is Chicago Midway International Airport, located about 27 mins from hotel by car (22.7 km) away.
What’s the cancellation policy at The Peninsula Chicago?
The cancellation policy at The Peninsula Chicago depends on your room type and booking terms.
Does The Peninsula Chicago offer airport transfers?
No, The Peninsula Chicago does not provide airport transfers for guests.
Hotels you might also like
Hotel prices for: July - August 2026 calendar
The average hotel price this month is 618 USD The best time to book is July 28, with rates starting from 618 USD


























































































































