The Langham, Chicago in Chicago

Overpriced tourist trap that caters to unsuspecting yahoos who don't know any better.

This place is a joke
Cocktails are terrible
The table was dirty wet and sticky
We had 3 different type cocktails and all 3 were just disgusting
Food: fries for 18$, server brought spoon for dessert without napkin and put it on the dirty table.
Also ordered grilled octopus, it actually tasted pretty good but it was cold
So if you are looking for a place to make a couple nice pictures u can go here
If you are looking for a restaurant don't ever go here, you will just wasted your time and money

Awful service. No assistance or apology offered from manager. Spent over $500 on lunch for 7 people, never received part of the order. Were told 30 minutes after we ordered that they were out of mussels. So, like fools, we ordered the Benjamin burher($100) instead. This was not brought to the table for 40 minutes. Overall terrible experience. Would not recommend.

One star only for the view.
Absolutely everything else, to a T, was awful.
We came with a party of four. They didn't have two of the drinks on the menu available. The one drink we ordered, which they "had available" was not brought to us. Instead they took the liberty of bringing us a completely different drink.

They also didn't have food items available. We ended up ordering a lobster roll which was $36 for a bun that was 95% filled with veggies and 5% with a measley substance that was supposed to pass off for lobster.

Two of us ordered a Plate of Octopus, which turned into a scavenger hunt of finding an actual octopus piece on the plate, among the 95% of veggies. A more accurate description would have been - a plate of lettuce and Cabbage in a gravy of sauce , with a garnish of octopus. Zero flavor.

Last and absolutely worst - service! Incredibly slow. I. E. They brought out our appetizer at the END of our meal. With no apology or acknowledgment of their mistake. My meal was brought about ten minutes after everyone else's. Again, no attempt made to appease the customer. The terrace was unbelievably cold and they told us we couldn't sit in an area near the gas lamps because that area wasn't served.

All in all. Extremely overpriced, with awful service and cheap substitutes for what a meal at the price listed should be. Avoid.

First off, the service here is bad. It took forever for them to make an omelette. The waitress kept coming back to the table to make sure she had the order correct. It was very quiet and the two waitresses were running around clueless. It may be hard to believe, but it actually seemed like the waitresses were helping cook in the kitchen. They would disappear into the back and come out frantic serving food. The icing on the cake was when our waitress messed up our bill and acted as if she was doing us a favor by not charging us the coffee, but it is included in the breakfast.

The food here is incredibly bland and on the verge of tasting just plain bad. How do you get an omelette wrong? We are talking eggs here. Avoid this place at all costs.

Worst service I have experienced in Chicago. Went in for happy hour and ordered two drinks and an appetizer. Appetizer didn't arrive until we were nearly finished with our drinks. Then the waiter disappeared for good. No service at all. Finally caught the attention of an off duty server as we waited at the cash register, and he went and found the waiter who came back told us he was "busy waiting on other tables". Hello? There was only one other table in the entire restaurant with anyone seated at it! No apology, nothing. Beware of the complacency of these chain restaurants that pretend to be upscale and well-managed. This place is obviously NOT well-managed. The off duty waiter was embarrassed by the obvious lack of professionalism by his co-worker. He shook his head and walked away. Needless to say...won't be back, even for the simple service of happy hour.