8.9
Excellent
1 176 USD
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Four Seasons Chicago Hotel in Chicago

🌍
United States, Chicago, 120 East Delaware Place
● Center: 6 km
🌞 Beach - 5 min
☎ Phone: +1 312-280-8800Show

Multiple guests highlight the hotel's excellent location near shopping and city attractions. Staff are frequently described as helpful, polite, and welcoming, contributing to a positive stay. Room service and food quality receive praise for being fantastic and great. Guests appreciate spacious rooms and suites with comfortable beds and good views, especially city and lake vistas. The spa and kids' club facilities are noted as outstanding by returning guests. Several reviews report maintenance issues such as non-functional toilets, caulking problems, and inconsistent room cleanliness. There are complaints about hot water availability and delays or unavailability in room service. The pool area can be chaotic during holidays due to children, detracting from an adult guest experience. Some guests found the minibar system inconvenient and lacking a traditional fridge for food storage. Noise disruption from the elevator and occasional rude service in the bar were mentioned.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Double room with city view
Double room with city view
Wireless internet, air conditioning and minibar
Beds:
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Double room with lake view
Double room with lake view
Wireless internet, air conditioning and minibar
Beds:
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Family Double room with lake view
Family Double room with lake view
Family room with internet, air conditioner and mini-bar
Beds:
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Executive Accessible Double Suite with city view
Executive Accessible Double Suite with city view
Family room with air conditioner, mini-bar and shower
Beds:
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Executive Accessible Double Suite with lake view
Executive Accessible Double Suite with lake view
Family room with bathroom
Beds:
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Premier Executive Double Suite with lake view
Premier Executive Double Suite with lake view
Private bathroom
Beds:
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Presidential Quadruple Suite
4 x
Presidential Quadruple Suite
Private bathroom
Beds:
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Author Double Suite
Author Double Suite
Private bathroom
Beds:
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Lakeshore Terrace Quadruple Suite
4 x
Lakeshore Terrace Quadruple Suite
Private bathroom
Beds:
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Lake Michigan Terrace Double Suite
Lake Michigan Terrace Double Suite
Private bathroom
Beds:
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Luxury Double Residence
Luxury Double Residence
Private bathroom
Beds:
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Executive Double Suite with city view
Executive Double Suite with city view
Wireless internet, air conditioning and minibar
Beds:
1 428 USD
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Executive Double Suite with lake view
Executive Double Suite with lake view
Wireless internet, air conditioning and minibar
Beds:
1 636 USD
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1 Bedroom Double Suite
1 Bedroom Double Suite
Air conditioning and private bathroom
Beds:
1 764 USD
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1 Bedroom Accessible Double Suite
1 Bedroom Accessible Double Suite
Family room with internet, air conditioner and mini-bar
Beds:
1 764 USD
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Premier Double Suite
Premier Double Suite
Wireless internet, air conditioning and minibar
Beds:
1 904 USD
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Premier Accessible Double Suite
Premier Accessible Double Suite
Family room with internet, air conditioner and mini-bar
Beds:
1 904 USD
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1 Bedroom Deluxe Double Suite
1 Bedroom Deluxe Double Suite
Wireless internet, air conditioning and private bathroom
Beds:
2 416 USD
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More rooms

Description

The Four Seasons Chicago Hotel, established in 1989, is a 5-star property rated 9.1/10, offering a wide variety of room types including suites with city or lake views and accessible options. Guests can expect spacious accommodations such as the Presidential Quadruple Suite or the Luxury Double Residence. The hotel provides many services like a 24-hour front desk, concierge, free parking, a fitness center, spa, sauna, and kids' club. Its on-site restaurant and bar serve guests who prefer dining within the hotel. WiFi, currency exchange, laundry, and car hire services are available, ensuring a comfortable stay. The hotel allows pets on request with a fee, and children of all ages are welcome, with extra bed and crib policies varying by room type. Despite some critical reviews mentioning issues with room maintenance and hot water, many guests praise the attentive staff, cleanliness, and excellent location.

Location

Located at 120 East Delaware Place in Chicago, the Four Seasons is a short 350 meters from Oak Street Beach, providing easy access to Lake Michigan's waterfront. It is situated near cultural landmarks such as the Loyola University Museum of Art, only 220 meters away, the Chicago Sports Museum at 289 meters, and the Richard H. Driehaus Museum 569 meters from the hotel. The hotel stands across the street from the famous Hancock Tower and is on the Magnificent Mile, known for shopping and dining. Several highly rated restaurants are within 100 meters, including Metro Mart News Stand (33 m), Aster Hall (64 m), and Doc B's Restaurant (91 m). The nearest airport, Plymouth, is 122 km away.

Tips

  • If you prefer a quieter pool experience, avoid peak holiday periods when it becomes crowded with children.
  • Request room types with lake or city views in advance for the best vistas.
  • Since breakfast is not included, consider nearby restaurants such as Metro Mart News Stand or Aster Hall for convenient dining options.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Fee: US$100.00 per room per stay
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, AmericanExpress, UnionPay, Visa, JSB
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • All Spaces Non-Smoking (public and private)
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • VIP room amenities
  • Cable TV
  • Minibar
  • DVD Player
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Bathrobe
  • Linens
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Kitchen
  • Packed Lunches
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • German
  • Russian
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Hiking
Parking
  • Parking
  • Garage
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Beach/pool towels
  • Next to the beach
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
  • Kids club
Pets
  • Pets allowed

The nearest beach is located on the distance of 350 m. It takes 5 minutes To the beach!

Video: Мы останавливаемся в роскошном пятизвёздочном отеле! Four Seasons Chicago! Экскурсия, номер-люкс,...

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Reviews

Cleanliness
Amenities
Location
Service
29.12.2025 Anais
My stay was great. Staff was very helpful and polite in the rooms were very clean and well kept the housekeeping were very polite and very attentive.
25.12.2025 Michael
This is a tough one as we enjoyed the property and staff but it did not live up to a 4 or higher star rating hotel - staff did not change feather pillows and sheets until day #2 as we requested in advance and, of course, we had allergic reactions, they did apologize, but considering their rates and the plethora of other hotels we have had better experiences. We loaded our own bags in a cart when we arrived and we had to have a door person take them up to our room because it is physically impossible to do it on our own. Otherwise they would help you get into your Ubers. The pool is chaos with children during the holidays so avoid this I’d you are staying as adults. It also was not clean in many areas of the room and there is no fridge to store food when you come back from expensive meals every night and a lot of food left in the room was thrown away by staff - the only fridge is pressure sensored to automatically charge you for things we and likely most guests do not want. The room service was fantastic and the food was great! May stay again, now that we know what to expect we may not.
22.12.2025 Annette
It was our 25th wedding anniversary and I had to take a freezing shower because their hot water was not working! We also tried ordering room service for a romantic breakfast and no one ever answered or the phones were t working. I had to download the app to talk to someone and they didn’t seem to care. The other luxury hotels I’ve stayed treat their guests right.
15.10.2025 Eric
The room was tired and neglected looking. Room service only appeared after 5 pm
Very disappointed
10.10.2025 Wendy
toilet didn't work properly, bathtub was a mess of caulking. Minibar had to be unlocked by maintenance and there were items missing from it.
01.10.2025 Rustam
Excellent location and fantastic amenities. Four Seasons is as always- top notch service and stay. You won’t be disappointed. Beautiful hotel.
22.09.2024 Guest
Except the room is a little small, it is very comfortable
01.02.2024 Guest
Very good, facing Lake Michigan
20.12.2023 Hi
Good location, good view
08.05.2023 Guest
Excellent hotel at excellent location. Good F&B options. The view is wonderful
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POIs near hotel

viewpoint
360 Chicago (2 min)
An observation deck atop the John Hancock Center offering panoramic city views.
museum
Loyola University Museum of Art (3 min)
Features diverse art collections highlighting Chicago's cultural heritage.
museum
Chicago Sports Museum (4 min)
Showcases Chicago's sports heritage with interactive exhibits and memorabilia.
memorial
Eli Schulman (5 min)
Memorial honoring Eli Schulman, founder of Eli's Cheesecake, a Chicago culinary icon.
museum
Richard H. Driehaus Museum (9 min)
Showcases late 19th-century decorative arts and architecture in a historic mansion.

Cafe and Restaurants near hotel

restaurant
Restaurant «Metro Mart News Stand» (1 min)
900 North Michigan Avenue STE 600
restaurant
Restaurant «Aster Hall» (1 min)
900 North Michigan Avenue Level 5
restaurant
Restaurant «Gaylord Fine Indian Cuisine» (1 min)
100 East Walton Street
restaurant
Doc B's Restaurant (Gold Coast) (1 min)
100 East Walton Street
restaurant
Restaurant «Starbucks Coffee Company» (2 min)
875 North Michigan Avenue

Frequently asked questions about Four Seasons Chicago Hotel

What types of suites are available at Four Seasons Chicago Hotel?

The hotel offers multiple suites including 1 Bedroom Double Suite, Executive Double Suite with city or lake view, 1 Bedroom Accessible Double Suite, Premier Executive Double Suite with lake view, Presidential Quadruple Suite, Author Double Suite, Lakeshore Terrace Quadruple Suite, Lake Michigan Terrace Double Suite, and Luxury Double Residence.

Are pets allowed at this hotel and are there any fees?

Pets are allowed on request with a fee of US$100.00 per room per stay. Service animals are also allowed on request.

Is breakfast included in the room rate?

Breakfast is a la carte and additional fees apply. It is not included in the total room rate and must be paid at the property.

How far is the hotel from Oak Street Beach?

The hotel is 350 meters from Oak Street Beach.

Does the hotel provide facilities for disabled guests?

Yes, the hotel offers facilities for disabled guests including accessible room types and services.

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