Sheraton Grand Chicago Riverwalk in Chicago
✅ Spacious and comfortable rooms with great views of the river and city ✅ Helpful, friendly, and attentive staff praised by multiple guests ✅ Excellent location within walking distance of major Chicago attractions ✅ Access to facilities like the heated pool, fitness center, and sauna ✅ Upgrades available for loyalty members, such as high-floor rooms ❌ Some rooms lack refrigerators and microwaves, inconvenient for families ❌ Occasional maintenance issues reported, including plumbing and lighting problems ❌ Lobby and corridors show signs of being dated despite renovations ❌ Check-in experience varied, with some guests noting unfriendly staff ❌ Additional destination fee applies, which some guests found unexpected
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Description
Sheraton Grand Chicago Riverwalk is a four-star hotel built in 1992 and renovated in 2005, offering a mix of classic and updated accommodations along Chicago’s scenic riverfront. The hotel features a variety of room types, including suites like the Illinois Suite and Burnham Suite, as well as river-view rooms and family rooms. Guests have access to amenities such as a heated pool, fitness center, sauna, and multiple dining options including two restaurants and a bar. The hotel provides practical services like free parking, 24-hour front desk, concierge, and laundry. Reviews praise the hotel’s spacious, comfortable rooms with impressive river and city views, along with friendly and helpful staff. Some guests noted dated decor and occasional maintenance issues, but the overall experience is highly rated for the location and service quality. WiFi is available, and the hotel welcomes pets, making it suitable for a broad range of travelers.
Location
Located at 301 East North Water Street, Sheraton Grand Chicago Riverwalk sits directly on the Chicago River, with the popular Ohio Street Beach just 630 meters away. The hotel is within walking distance to major attractions such as the Chicago Architecture Center (367 meters), Millennium Park, and Navy Pier, making it convenient for sightseeing. Nearby dining options include The Palm - Chicago and Swissotel Chicago, both rated highly by guests. The hotel is approximately 122 kilometers from Plymouth Airport, making it accessible for travelers arriving by air. Its central location in downtown Chicago puts you close to shopping, restaurants, and entertainment venues, all easily reachable on foot.
Tips
- Request a river view room to enjoy the scenic city and river vistas.
- Families should inquire about rooms with refrigerators and microwaves, as not all have these amenities.
- Arrive prepared for possible wait times at check-in during busy periods and consider using the concierge service for smooth arrangements.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental [Mon - Sun] 06:30-11:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Types of pets allowed: dogs
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, UnionPay, DinersClub, JSB
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Microwave oven
- Packed Lunches
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Internet access
- Car rental
- Taxi booking
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Polish
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Heated swimming pool
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- Massage
- Sauna
- First Aid Kit
- Family/Kid Friendly
- Pets allowed
The nearest beach is located on the distance of 630 m. It takes 9 minutes To the beach!
Video: 【4K】Sheraton Grand Chicago Riverwalk - Как Это Выглядит Внутри! - 60 fps
Map
Reviews
View was good, everything was convenient and it's highly recommended for everyone to stay there 🥰🥰
I've stayed at Sheraton Grand hotels before. This one is not up to snuff.
The rooms need to be better maintained. For mine the entry way light was out. The toilet was running. The tub was clogged. The sink was clogged. Plus, the furniture and carpet is dated.
The TV was too small, particularly since it was 15 feet from the bed. I couldn't get any channels on the TV. When I called the front desk, they said "it's because of the weather". I guess Sheraton hotels don't have TV when the weather's bad.
Very disappointing.
It is, however, in a great location - walking distance to tons of restaurants, etc.
UPDATE: Maintenance said they fixed the tub, sink and toilet. They only fixed the tub. Also, I spoke to a manager, who handled the call very well. While they offered to move me to a different room, it was too late.
It is right along the river and very convenient.
When I checked in, I got upgraded to a high floor because of my titanium status. When I checked in, the staff were helpful and friendly and there was no wait.
The room was large, the beds were comfortable and the view of the River from the hotel room window was great.
Overall this is a very good hotel for the price right in the middle of downtown Chicago.
The two cons I would note: no continental breakfast included & neither room had a fridge to store small leftovers for when we would eat out with the kids.
POIs near hotel
Cafe and Restaurants near hotel
The hotel had signs about their environmentally friendly practices and not using single use plastics, but the rooms had single use shampoos and shower gel.
Frequently asked questions about Sheraton Grand Chicago Riverwalk
Are pets allowed at Sheraton Grand Chicago Riverwalk?
Yes, pets are allowed including dogs and service animals.
Is breakfast included in the room rate?
Breakfast is served daily from 06:30 to 11:30 but is not included in the room rate and must be paid for separately.
Does the hotel have rooms with river views?
Yes, there are several room types with river views, such as Guest Quadruple room with river view and Guest Double room with river view.
Is free parking available at this hotel?
Yes, the hotel offers free parking for guests.
What amenities are available for business travelers?
The hotel features a business center, meeting and banquet facilities, and fast WiFi.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 411 USD The best time to book is August 9, with rates starting from 411 USD



































































































































