8.6
Excellent
578 USD
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Sheraton Grand Chicago Riverwalk in Chicago

🌍
United States, Chicago, 301 E North Water St
● Center: 5 km
🌞 Beach - 9 min
☎ Phone: +1 312-464-1000Show

Spacious and comfortable rooms with great views of the river and city Helpful, friendly, and attentive staff praised by multiple guests Excellent location within walking distance of major Chicago attractions Access to facilities like the heated pool, fitness center, and sauna Upgrades available for loyalty members, such as high-floor rooms Some rooms lack refrigerators and microwaves, inconvenient for families Occasional maintenance issues reported, including plumbing and lighting problems Lobby and corridors show signs of being dated despite renovations Check-in experience varied, with some guests noting unfriendly staff Additional destination fee applies, which some guests found unexpected
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Guest Quadruple room
4 x
Guest Quadruple room
Private bathroom
Beds:
675 USD
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Guest Double room
Guest Double room
Wireless internet, air conditioning and minibar
Beds:
675 USD
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Guest Quadruple room with river view
4 x
Guest Quadruple room with river view
Air conditioning and private bathroom
Beds:
698 USD
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deals
Guest Double room with river view
Guest Double room with river view
Air conditioning and private bathroom
Beds:
698 USD
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Family room
Family room
Private bathroom
Beds:
721 USD
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deals
Guest Quadruple Club room
4 x
Guest Quadruple Club room
Private bathroom
Beds:
732 USD
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deals
Guest Double Club room
Guest Double Club room
Air conditioning, minibar and private bathroom
Beds:
732 USD
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deals
1 Bedroom Double Junior Suite
1 Bedroom Double Junior Suite
Private bathroom
Beds:
790 USD
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deals
1 Bedroom Executive Suite
1 Bedroom Executive Suite
Private bathroom
Beds:
790 USD
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1 Bedroom Suite
1 Bedroom Suite
Air conditioning and private bathroom
Beds:
1 030 USD
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Burnham Suite
Burnham Suite
Private bathroom
Beds:
1 161 USD
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Ogden Suite
Ogden Suite
Private bathroom
Beds:
1 270 USD
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Illinois Suite
Illinois Suite
Private bathroom
Beds:
1 316 USD
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More rooms

Description

Sheraton Grand Chicago Riverwalk is a four-star hotel built in 1992 and renovated in 2005, offering a mix of classic and updated accommodations along Chicago’s scenic riverfront. The hotel features a variety of room types, including suites like the Illinois Suite and Burnham Suite, as well as river-view rooms and family rooms. Guests have access to amenities such as a heated pool, fitness center, sauna, and multiple dining options including two restaurants and a bar. The hotel provides practical services like free parking, 24-hour front desk, concierge, and laundry. Reviews praise the hotel’s spacious, comfortable rooms with impressive river and city views, along with friendly and helpful staff. Some guests noted dated decor and occasional maintenance issues, but the overall experience is highly rated for the location and service quality. WiFi is available, and the hotel welcomes pets, making it suitable for a broad range of travelers.

Location

Located at 301 East North Water Street, Sheraton Grand Chicago Riverwalk sits directly on the Chicago River, with the popular Ohio Street Beach just 630 meters away. The hotel is within walking distance to major attractions such as the Chicago Architecture Center (367 meters), Millennium Park, and Navy Pier, making it convenient for sightseeing. Nearby dining options include The Palm - Chicago and Swissotel Chicago, both rated highly by guests. The hotel is approximately 122 kilometers from Plymouth Airport, making it accessible for travelers arriving by air. Its central location in downtown Chicago puts you close to shopping, restaurants, and entertainment venues, all easily reachable on foot.

Tips

  • Request a river view room to enjoy the scenic city and river vistas.
  • Families should inquire about rooms with refrigerators and microwaves, as not all have these amenities.
  • Arrive prepared for possible wait times at check-in during busy periods and consider using the concierge service for smooth arrangements.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Continental [Mon - Sun] 06:30-11:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed Types of pets allowed: dogs
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 21 years old
  • Paying at the hotel: MasterCard, AmericanExpress, Visa, UnionPay, DinersClub, JSB
  • Check in time: 16:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • All Spaces Non-Smoking (public and private)
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Alarm clock
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Cafe
  • Restaurant
  • Snack bar
  • Vending machine
  • Microwave oven
  • Packed Lunches
  • Bottled water (at extra charge)
  • Kettle
Internet
  • Free Wi-Fi
  • Internet access
Transfer
  • Car rental
  • Taxi booking
Languages Spoken
  • Spanish
  • German
  • English
  • Italian
  • French
  • Multi-language staff
  • Polish
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Beach/pool towels
  • Heated swimming pool
  • Next to the beach
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Golf course (within 3 km)
Beauty and wellness
  • Massage
  • Sauna
  • First Aid Kit
Kids
  • Family/Kid Friendly
Pets
  • Pets allowed

The nearest beach is located on the distance of 630 m. It takes 9 minutes To the beach!

Video: 【4K】Sheraton Grand Chicago Riverwalk - Как Это Выглядит Внутри! - 60 fps

Map

Reviews

Cleanliness
Amenities
Location
Service
23.02.2026 Guest
Our stay was absolutely awesome! The staff were so helpful and friendly. Our room was clean and comfortable. My husband and I enjoyed our stay and we will return.
17.01.2026 Guest
Not happy with the person at check in, not nice at all & gave us a very loud noisy floor.
03.07.2025 Anonymous
Very nice place.
03.07.2025 Anonimnyy
Very nice place.
13.06.2025 Chinzz75
It's my first time staying in Sheraton Riverwalk Chicago and the experience was awesome!
View was good, everything was convenient and it's highly recommended for everyone to stay there 🥰🥰
24.05.2025 Fred
Not worth the price.

I've stayed at Sheraton Grand hotels before. This one is not up to snuff.

The rooms need to be better maintained. For mine the entry way light was out. The toilet was running. The tub was clogged. The sink was clogged. Plus, the furniture and carpet is dated.

The TV was too small, particularly since it was 15 feet from the bed. I couldn't get any channels on the TV. When I called the front desk, they said "it's because of the weather". I guess Sheraton hotels don't have TV when the weather's bad.

Very disappointing.

It is, however, in a great location - walking distance to tons of restaurants, etc.

UPDATE: Maintenance said they fixed the tub, sink and toilet. They only fixed the tub. Also, I spoke to a manager, who handled the call very well. While they offered to move me to a different room, it was too late.
13.05.2025 Zachary
There's no fridge in the room which is quite annoying. You can't bring back leftovers from a fun night out. My AC started squeaking heavy in the night too so I had to adjust the panel. Other than that my stay has been good and the view of the river and lake is quite nice.
11.05.2025 MyVisit
Very nice hotel. Great location. The staff is top notch! Feels safe, well updated and clean. Great place to stay while in Chicago, close to everything. Easy walking distance to all attractions. Nearby dining is delicious! The rooms are large, plenty of towels, mini fridge. Our room had a view. Room service daily was excellent.
04.05.2025 Matt
One of the best hotels on the Riverwalk district.
It is right along the river and very convenient.
When I checked in, I got upgraded to a high floor because of my titanium status. When I checked in, the staff were helpful and friendly and there was no wait.
The room was large, the beds were comfortable and the view of the River from the hotel room window was great.
Overall this is a very good hotel for the price right in the middle of downtown Chicago.
30.03.2025 Jill
Great location for wanting to be in the Loop. Traveled here with three women and three children ranging 8-1 years old. The rooms were fine, clean, and typical. Location was as wonderful and service was great. View from our room was wonderful - we loved seeing the river from up high in our room. The kids also loved the pool - while it wasn’t huge, it was exactly what they needed!

The two cons I would note: no continental breakfast included & neither room had a fridge to store small leftovers for when we would eat out with the kids.
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POIs near hotel

memorial
Jean Baptiste Point Du Sable Homesite (5 min)
Memorial marking the site of Chicago's first permanent non-indigenous settler's home.
museum
Chicago Architecture Center (5 min)
Offers exhibits and tours exploring Chicago’s architectural history and innovations.
museum
McCormick Bridgehouse & Chicago River Museum (6 min)
Museum detailing the history and mechanics of the DuSable Bridge on the Chicago River.
memorial
Site of Fort Dearborn (7 min)
Historic location of Fort Dearborn, a significant early military fort in Chicago's history.
museum
American Writers Museum (9 min)
Dedicated to American literature with interactive exhibits about notable authors.

Cafe and Restaurants near hotel

restaurant
Restaurant «AMUSE» (3 min)
323 East Wacker Drive
restaurant
Restaurant «The Palm - Chicago» (3 min)
323 East Wacker Drive
restaurant
Restaurant «Dunkin'» (3 min)
303 East Wacker Drive Suite C-09
restaurant
Restaurant «Swissotel Chicago» (3 min)
323 East Wacker Drive
Reviews
24.06.2023 Ivette
Amazing hotel! Every staff member I interacted with super courteous and kind. The hotel is beautiful! Room was comfortable and had great view. Very well located. The only thing is that at check-in it would’ve been helpful to receive instructions on how to use the elevators, first ride was a bit confusing… totally recommend this hotel.
The hotel had signs about their environmentally friendly practices and not using single use plastics, but the rooms had single use shampoos and shower gel.
20.06.2023 Goonie
Very nice hotel. Large work space if you are working in the room. Everything worked like it should have, clean and fresh. Loved the hot water heater for tea. I hate having to run water thru a coffee maker for my tea. Front desk had my room even though I checked in at 9 am, very professional and courteous. Meeting room and function services on point.
20.06.2023 Dan
This is one of my favorite hotels to stay at in the city. The bed in this hotel is hands down the best I’ve ever slept in. Everything here is high quality, and the amenities are awesome. The staff are always pleasant and super helpful (especially Cedric the valet!) The fitness center is nice but I really miss the pool. I would consider it a top hotel in Chicago!
15.06.2023 Charles
Rooms were clean and as advertised. Staff was helpful, friendly and professional. Common areas appeared to be clean and well maintained. I did see some other reviews complaining about pricing for additional (like $10 for a box of bottled water in the rooms). I found an easy walk around solution is to drink your favorite beverage at another place of choosing nearby. While the hotel was not memorable, sometimes that’s a good thing
14.06.2023 Vik
Great location, great views! The higher the floors the better! The fitness center is located high in the sky with amazing views of Navy Pier and the city and the lake and the river. They also boast “wooden” room key cards, a cool talking piece.
restaurant
Restaurant «BIG Bar» (4 min)
151 East Wacker Drive

Frequently asked questions about Sheraton Grand Chicago Riverwalk

Are pets allowed at Sheraton Grand Chicago Riverwalk?

Yes, pets are allowed including dogs and service animals.

Is breakfast included in the room rate?

Breakfast is served daily from 06:30 to 11:30 but is not included in the room rate and must be paid for separately.

Does the hotel have rooms with river views?

Yes, there are several room types with river views, such as Guest Quadruple room with river view and Guest Double room with river view.

Is free parking available at this hotel?

Yes, the hotel offers free parking for guests.

What amenities are available for business travelers?

The hotel features a business center, meeting and banquet facilities, and fast WiFi.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 411 USD The best time to book is August 9, with rates starting from 411 USD

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