Dream Downtown, by Hyatt in New York

Overall I would say our stay was good. Cute cafe in the lobby with good lattes. Great location, right in between uptown and downtown, which is what I wanted so travel both up and down wasn’t super far. The Chelsea Market was literally a 2 minute walk, right around the corner which was really great! Loved it there! It seems like the hotel would be really cute in the summer, it has a lot of flowers/floral decor and a nice outdoor pool. We didn’t get to try any drinks at the hotel lobby bar but they sounded good. Hotel staff was very friendly. Room was cleaned each day, and quickly delivered us more towels when we asked. Room was interesting, a lot of metal (sink was metal, shower curtain was made of metal chains, the bathroom door had a large hole in it (seemed like an intentional design) which was right where the toilet was and no lock, not a huge issue for our family but was quite an awkward design). My biggest issue was that there was a nightclub in the hotel that I was not aware of until we checked in, we stayed from a Thursday to Sunday, most nights were fine except for Saturday night which we could hear the music from the club on the floor level from our room on the 3rd floor quite clearly, very intense booming until 3am in the morning. Very hard to get any sleep that night. Another issue was we had 3 charges on our bill from the mini bar alcohol that we did not use, thankfully when we checked out she was able to remove them easily.

Staffs were great. But need revamp on pillows and hard to control room temperatures to reach a comfort level.