Old Palace Resort Sahl Hasheesh in Hurghada
✅ Staff praised for genuine care and professionalism, especially Chef Mahmoud and the animation team who provide engaging daily activities. ✅ Beach described as clean, spacious, with soft sand and clear water hosting abundant marine life visible from shore. ✅ Multiple guests highlighted the quality and variety of food, with special attention given to accommodating dietary restrictions such as celiac disease. ✅ Facilities like heated pools and well-maintained rooms add to guest comfort, with many noting the large room sizes and sea views. ✅ Positive remarks about smooth check-in/out processes and attentive front office management. ❌ Some guests noted the bathrooms and bathtubs are outdated and could benefit from renovation. ❌ A few reports mentioned inconsistent service experiences, including slow responses to requests like slippers and perceived discriminatory treatment. ❌ Food variety was sometimes described as limited or repetitive, and certain activities or items carry additional charges despite the Ultra All Inclusive package. ❌ The hotel is considered somewhat far from Hurghada city center, which may inconvenience guests interested in shopping or urban amenities.
Rooms and prices
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Description
Old Palace Resort Sahl Hasheesh is a 5-star property built in 2008 and renovated in 2018, located directly on the Red Sea coast near Hurghada. The resort offers 292 rooms spread across a main four-story building and three two-story annexes, with most accommodations featuring sea views. Guests can enjoy a private sandy beach just 100 meters from the hotel, complete with free sun loungers, umbrellas, and towels. The resort caters to families with facilities like a children’s pool, playground, and high chairs in the restaurant. Dining options include the main buffet restaurant El Kasr and several bars, although the a-la-carte restaurant is currently closed. The extensive grounds cover 62,000 square meters and feature multiple swimming pools, including a heated pool available during winter months. Entertainment includes daily sports activities, evening shows, and an animation team praised for their friendliness and professionalism. Free Wi-Fi is available in the lobby, pool areas, and rooms for Ultra All Inclusive guests.
Location
The hotel is situated in Sahl Hasheesh, approximately 17 km from Hurghada International Airport and about 25 km from Hurghada city center. Its beachfront location offers direct access to a 200-meter stretch of private sandy beach with a coral reef nearby, ideal for snorkeling. For dining outside the resort, Restaurant La Piazza is just 181 meters away and has a strong 9/10 rating. The hotel’s position allows easy exploration of the surrounding area while maintaining a peaceful atmosphere away from crowded city beaches.
Tips
- Book well in advance if you require specific dietary accommodations, as the kitchen staff is attentive but benefits from early notice.
- Bring some cash in small denominations for tipping, which is appreciated though not mandatory.
- If you plan to explore Hurghada city, arrange transportation ahead of time since the hotel is about 25 km away.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Italian
- French
- Arabic
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Billiards
- Karaoke
- Nightclub
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Darts
- Table Tennis
- Snorkelling
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 100 m. It takes 2 minutes To the beach!
The distance to the sea is 260 meters
Hotel virtual tour
Video: Old Palace Resort Sahl Hasheesh
Map
Reviews
Updated review — the Old Palace deserves better than my original rating.
I initially left a lower review due to a spa experience, but I've since learned the spa is operated by a separate company and is being replaced in the coming weeks. That's not the hotel's fault, and they shouldn't carry that score.
The food was delicious — genuinely better than what I've had at large resorts in Greece or elsewhere. When Chef Mahmoud learned about my celiac disease, he took special care to make sure I was looked after. That kind of attention matters and it doesn't happen at most places. Mahmoud and the front kitchen staff, the room cleaners, the gardeners — the staff as a whole were friendly, professional, and genuinely welcoming. There's a warmth here in how the team treats people, accommodating and respectful, even when some guests don't return the favor.
At the end of the day, a resort is its people. The rest is just a building and upsell services, and those shouldn't carry the same weight as the team that actually makes your stay what it is. It's a big operation and nothing runs perfectly every moment, but the dedication here is real.
Beautiful location, clean sandy beach in Sahl Hasheesh, and a team that genuinely cares. Thank you to everyone who made our stay memorable.
The animation is active and fun. During the day they hold games on the beach, water aerobics, dances, competitions. The animators are friendly, approachable, invite you to participate, but do not force you. In the evening there are shows, performances and a disco. If you want to have fun - it will be interesting. If you want silence - you can just relax away
What truly stood out was the service. The team was incredibly friendly and helpful throughout my stay. They genuinely care about guests and go the extra mile to make you feel comfortable.
Would definitely stay here again!
A very special thank you goes to the animation team – they were absolutely amazing! Their energy, positivity, and professionalism made my holiday unforgettable. They created such a fun and engaging atmosphere every day, whether it was sports activities, games, or evening shows. They were always smiling and motivating guests to join, but never being pushy. You could really see how much they love what they do. They are a huge asset to this hotel and made my experience truly special.
The only small downside was the bathroom in my room. It felt a bit outdated and could use some renovation. However, it was clean and fully functional, so it did not significantly affect my stay.
Overall, I had a fantastic experience and would definitely recommend this hotel – especially because of the incredible animation team. I would happily come back again!
A special thanks goes to Mr. Tamer, who handled our booking with exceptional dedication.
He followed up with us step by step, was extremely attentive to all our requests, and ensured that everything was executed perfectly. His commitment truly stood out, especially as he postponed his weekly day off to be present and support us throughout the entire stay.
I would also like to thank Mr. Anwar, the Front Office Manager, for his outstanding cooperation and for making all procedures smooth and seamless for our group.
Finally, my heartfelt thanks to the entire staff for their excellent service, welcoming attitude, and genuine hospitality. They made our stay comfortable and truly enjoyable.
Highly recommended, and we look forward to visiting again.
Cafe and Restaurants near hotel
Frequently asked questions about Old Palace Resort Sahl Hasheesh
What types of rooms are available at Old Palace Resort Sahl Hasheesh?
The hotel offers Standard Double room, Superior Double room, Deluxe Double room with sea view, Deluxe Double room, Double Junior Suite, Deluxe Suite, Grand Suite, and Double Family Chalet.
Is the hotel's beach private and what facilities are provided there?
Yes, the hotel has a private sandy beach 100 meters from the property with free sun loungers, umbrellas, mattresses, and towels. The beach is 200 meters long and offers a sandy entry with nearby coral reefs.
Are pets allowed at the hotel?
Pets are allowed on request, limited to dogs and cats up to 5 kg, only in the Chalet Garden Pool View room type. Additional cleaning fees may apply.
Does the hotel offer facilities for children?
The resort provides one children's pool and a section of a second pool for kids, high chairs in the restaurant, a playground, and cribs on request. The kids’ club is currently closed due to local regulations.
Is Wi-Fi included with all room packages?
Wi-Fi is free in the lobby, pool areas, and rooms only for guests on the Ultra All Inclusive plan.
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Hotel prices for: May - June 2026 calendar
The average hotel price this month is 149 USD The best time to book is May 19, with rates starting from 122 USD






















































































