Four Points by Sheraton Munich Arabellapark in Munchen
✅ Excellent location near tram and U-Bahn with about 20 minutes to city centre and Hbf ✅ Staff at the front desk were often praised for helpfulness and friendliness, with specific thanks to Marc ✅ Spacious rooms with some recently updated ones on higher floors offering comfort and good views ✅ Well-equipped fitness centre and wellness facilities including sauna, hammam, and massage ✅ Breakfast described as great and abundant with a variety of options ❌ Several reviews mention outdated and worn room conditions including old carpets, broken doors, and poor maintenance ❌ Air conditioning and heating problems reported, including cold rooms and noisy ventilation ❌ Housekeeping inconsistencies such as missing toiletries, unmade rooms, and delayed service ❌ Persistent smell of smoke reported in corridors and some rooms despite non-smoking policies ❌ Front desk phone service often unresponsive; guests needed to request items in person
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Description
Four Points by Sheraton Munich Arabellapark is a 4-star hotel constructed in 1969 and renovated in 2000, offering a range of room types from Superior Double rooms to 2 Bedrooms Deluxe Suites. The hotel features several wellness amenities including a fitness centre, sauna, hammam, and massage services. Guests can enjoy onsite dining at the restaurant and unwind at the bar. Practical services like room service, WiFi, parking, luggage storage, and laundry facilities are available. While the hotel receives an overall rating of 8.2/10 with consistent scores of 8/10 for cleanliness, amenities, location, and service, guest reviews reveal a mix of experiences. Some praise the spacious rooms and helpful staff, while others note the aging infrastructure and maintenance issues. The hotel’s large size and varied room options accommodate both business and leisure travelers.
Location
The hotel is located at Arabellastraße 5 in the Bogenhausen district of Munich, Germany. It sits about 26 km from Franz Josef Strauss Airport (MUC). The property is well connected to public transport, with a tram and U-Bahn nearby offering approximately 20-minute rides to Munich city centre and the main train station (Hbf). Nearby dining options include Restaurant ZEN (128 m), Restaurant «Ente vom Lehel» (134 m), and Restaurant «Föhn Bistro» (166 m). A supermarket and pharmacy are within a two-minute walk, making essentials easily accessible. The hotel is also a convenient choice for attending Bayern Munich games due to its location.
Tips
- If you prefer a recently updated room, request a room on the higher floors as some have been refurbished.
- Be prepared that balconies may be dirty and without seating.
- For the best experience, consider bringing your own toiletries or confirm with the front desk upon arrival, as housekeeping has been inconsistent.
- Use public transportation nearby to reach Munich city centre efficiently.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Continental Buffet [Sat - Sun] 06:30-11:00 Open
[Mon - Fri] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: Contact the property for details
- Service animals: Service animals are allowed
- Age Requirements: There is no age limit for checked in guests.
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub, JSB, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Internet access
- Car rental
- Transfer services
- German
- English
- Multi-language staff
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets allowed
Video: FOUR POINTS BY SHERATON MUNICH ARABELLAPARK | Hotels mit Pool in München
Map
Reviews
We put up with the unreasonable parking price.
But the room was so cold that we had to sleep in our outdoor clothes. The difference between the hallway and the room was as if you had stepped outside. The radiator under the window didn't work, and the ventilation made a constant noise and was cold, even when the air conditioning was turned off.
No amenities in the room.
Unfortunately, the positive experience ended there. While the sink area and toilet itself were clean, the bathroom felt poorly maintained. There were spiderwebs in the window area, including a large dead spider, and the wall near the toilet showed visible “backsplash” marks. I reported this to the front desk the next morning and was assured that housekeeping would address it, but upon returning in the evening, nothing had been done.
Adding to the disappointment, on the first night I had called reception to request some cutlery since none was available in the room. I was told it would be brought up, but after waiting 20 minutes with my meal getting cold, I eventually went downstairs to fetch it myself.
Overall, while the staff were friendly and the suite had potential, the lack of attention to cleanliness and follow-through from housekeeping left a poor impression.
PS: The door showed marks, suggesting someone has tried to force it open in the past.
- good gym.
- safe and comfortable neighborhood where you can do supermarket and asian food right behind the hotel.
Cons - needed to ask for shower room amenities and even wrote on the paper, nobody cared. I lacked the body soap for 2 nights out of 6.
- balcony was dirty.
- room was spacious but plain and rather old.
Luckily we try again and another staff assist to reheat the food.
Overall stay is quite pleasant and like the location.
Able to travel all M zone areas with weekly ticket. Via tram , train and bus.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Four Points by Sheraton Munich Arabellapark
What types of rooms are available at Four Points by Sheraton Munich Arabellapark?
Room types include Superior Double room, Premium Double room with balcony, Double Junior Suite with balcony, Superior Double Suite, 2 Bedrooms Deluxe Suite, Executive Double Suite, and Double Studio with balcony.
Is breakfast included with the room rate?
Breakfast is served as an American and Continental buffet. It is open from 06:30-10:00 on weekdays and 06:30-11:00 on weekends. Additional fees apply and must be paid at the hotel.
Are pets allowed at the hotel?
Pets such as dogs and cats are allowed. Guests should contact the property for details regarding fees.
How far is the hotel from Munich airport?
The hotel is approximately 26 km from Franz Josef Strauss Airport (MUC).
Does the hotel have wellness facilities?
Yes, the hotel offers a fitness centre, massage services, a sauna, and a hammam.























































































































